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Your credit balance decreases as you use the API. If your account has free credits, those are used before purchased credits.</p><p>New API accounts use prepaid billing. If you already use monthly billing, you can also purchase credits in advance. Those credits offset your monthly invoice.</p><p>Purchased credits expire after 1 year and are non-refundable. OpenAI cannot extend the expiration date of purchased credits or credit grants.</p></div><div class="intercom-interblocks-callout callout-transparent"><h1>Set up prepaid billing</h1><p>Before you begin, make sure you have permission to manage billing for the API organization you want to fund.</p><ol><li><p>Go to that organization’s <a href="https://platform.openai.com/account/billing" target="_blank" rel="noopener noreferrer">API billing overview</a>.</p></li><li><p>Select <b>Add payment details</b> and complete the payment-information step.</p></li><li><p>Choose your initial credit purchase amount. The minimum purchase is $5, and the default amount is $10.</p></li><li><p>Review <b>Use auto-reload</b> before confirming your purchase. It is turned on by default during setup. Turn it off if you do not want automatic credit purchases.</p></li><li><p>If you keep <b>Use auto-reload</b> on, set the balance threshold, the balance you want to restore to, and an optional monthly reload limit.</p></li><li><p>Confirm your credit purchase.</p></li></ol><p>Your trust tier, which is based on your usage and payment history, determines the maximum credit balance your account can hold.</p><p>After a successful purchase, it may take a few minutes for your balance to update.</p></div><div class="intercom-interblocks-callout callout-transparent"><h1>Manage automatic recharges</h1><p><b>Auto recharge</b> adds credits when your balance falls below the threshold you set. The minimum recharge amount is $5. Your trust tier determines the maximum recharge amount.</p><p>The optional monthly recharge limit controls how much can be purchased through automatic recharges:</p><ul><li><p>Manual credit purchases do not count toward this limit.</p></li><li><p>If an automatic recharge would exceed the remaining monthly limit, only the remaining amount may be added, provided it meets the minimum purchase requirement.</p></li><li><p>If the monthly limit has already been reached, automatic recharges will not add more credits until the next month.</p></li></ul><p>A recharge limit is not an API usage limit. It controls automatic credit purchases, not the amount of existing credits you can use.</p></div><div class="intercom-interblocks-callout callout-transparent"><h1>Add credits when your balance runs out</h1><p>When a prepaid account runs out of credits, API requests begin returning a billing error. An error with the code credit_balance_exhausted means the organization has no prepaid credits remaining.</p><p>To purchase more credits:</p><ol><li><p>Go to your <a href="https://platform.openai.com/account/billing" target="_blank" rel="noopener noreferrer">API billing overview</a>.</p></li><li><p>Select <b>Buy credits</b> or <b>Add to credit balance</b>, whichever appears.</p></li><li><p>Complete the credit purchase.</p></li></ol><p>Allow a few minutes for the updated balance to appear before trying again.</p></div><div class="intercom-interblocks-callout callout-transparent"><h2>Understand a negative balance</h2><p>API access may not stop immediately after your credits run out. Usage processed during this delay can appear as a negative credit balance. That amount is deducted from your next credit purchase.</p><p>Do not rely on the prepaid balance as an instantaneous spending cutoff.</p></div><div class="intercom-interblocks-callout callout-transparent"><h1>Resolve payment and credit issues</h1></div><div class="intercom-interblocks-callout callout-transparent"><h2>Initial payment fails</h2><p>If your initial payment fails, you receive an error, and no credits are added to your account.</p></div><div class="intercom-interblocks-callout callout-transparent"><h2>Automatic recharge fails</h2><p>If a recharge payment fails, you receive an email. On prepaid billing, API usage stops when the available balance is exhausted, subject to the processing delay described above.</p></div><div class="intercom-interblocks-callout callout-transparent"><h2>Payment is disputed or refunded</h2><p>If a payment is disputed or refunded, credits equivalent to that amount are removed from your account.</p></div><div class="intercom-interblocks-callout callout-transparent"><h1>Check other API limits</h1><p>A positive credit balance does not mean a request is below every API limit. Request and token rate limits, your organization’s approved monthly usage limit, and any enforced spend limits are separate from your prepaid balance.</p><p>For rate-limit errors, see: <a href="https://help.openai.com/articles/5955604" target="_blank" rel="noopener noreferrer">Troubleshooting API rate limits and 429 errors</a>.</p><p>For other billing-related errors, check the <a href="https://developers.openai.com/api/docs/guides/error-codes" target="_blank" rel="noopener noreferrer">API error-code guide</a> before purchasing additional credits.</p></div></div></article><section class=""><h2 class="mb-4 text-xl font-semibold text-gray-800">Was this article helpful?</h2><form class="flex flex-col gap-4" data-discover="true" action="/resources/feedback" method="post"><input type="hidden" name="article_id" value="8264644"/><div class="flex items-center gap-4"><button type="button" class="rounded-md p-2 transition-colors text-gray-600 hover:text-gray-600" aria-label="Thumbs up" 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Request and token rate limits, your organization’s approved monthly usage limit, and any enforced spend limits are separate from your prepaid balance.\",\"h\",\"level\",1,\"anchorId\",[106],{\"_64\":79,\"_79\":107,\"_81\":-7},\"Check other API limits\",[109,110],{\"_64\":101,\"_102\":114,\"_104\":-7,\"_68\":115},{\"_64\":74,\"_68\":111},[112],{\"_64\":79,\"_79\":113,\"_81\":-7},\"If a payment is disputed or refunded, credits equivalent to that amount are removed from your account.\",2,[116],{\"_64\":79,\"_79\":117,\"_81\":-7},\"Payment is disputed or refunded\",[119,120],{\"_64\":101,\"_102\":114,\"_104\":-7,\"_68\":124},{\"_64\":74,\"_68\":121},[122],{\"_64\":79,\"_79\":123,\"_81\":-7},\"If a recharge payment fails, you receive an email. On prepaid billing, API usage stops when the available balance is exhausted, subject to the processing delay described above.\",[125],{\"_64\":79,\"_79\":126,\"_81\":-7},\"Automatic recharge fails\",[128,129],{\"_64\":101,\"_102\":114,\"_104\":-7,\"_68\":133},{\"_64\":74,\"_68\":130},[131],{\"_64\":79,\"_79\":132,\"_81\":-7},\"If your initial payment fails, you receive an error, and no credits are added to your account.\",[134],{\"_64\":79,\"_79\":135,\"_81\":-7},\"Initial payment fails\",[137],{\"_64\":101,\"_102\":103,\"_104\":-7,\"_68\":138},[139],{\"_64\":79,\"_79\":140,\"_81\":-7},\"Resolve payment and credit issues\",[142,143,144],{\"_64\":101,\"_102\":114,\"_104\":-7,\"_68\":151},{\"_64\":74,\"_68\":148},{\"_64\":74,\"_68\":145},[146],{\"_64\":79,\"_79\":147,\"_81\":-7},\"Do not rely on the prepaid balance as an instantaneous spending cutoff.\",[149],{\"_64\":79,\"_79\":150,\"_81\":-7},\"API access may not stop immediately after your credits run out. Usage processed during this delay can appear as a negative credit balance. That amount is deducted from your next credit purchase.\",[152],{\"_64\":79,\"_79\":153,\"_81\":-7},\"Understand a negative balance\",[155,156,157,158,159],{\"_64\":101,\"_102\":103,\"_104\":-7,\"_68\":204},{\"_64\":74,\"_68\":201},{\"_64\":74,\"_68\":198},{\"_64\":163,\"_164\":165},{\"_64\":74,\"_68\":160},[161],{\"_64\":79,\"_79\":162,\"_81\":-7},\"Allow a few minutes for the updated balance to appear before trying again.\",\"ol\",\"items\",[166,167,168],[188],[173],[169],{\"_64\":74,\"_68\":170},[171],{\"_64\":79,\"_79\":172,\"_81\":-7},\"Complete the credit purchase.\",{\"_64\":74,\"_68\":174},[175,176,177,178,179],{\"_64\":79,\"_79\":187,\"_81\":-7},{\"_64\":79,\"_79\":185,\"_81\":186},{\"_64\":79,\"_79\":184,\"_81\":-7},{\"_64\":79,\"_79\":181,\"_81\":182},{\"_64\":79,\"_79\":180,\"_81\":-7},\", whichever appears.\",\"Add to credit balance\",[183],\"b\",\" or \",\"Buy credits\",[183],\"Select \",{\"_64\":74,\"_68\":189},[190,191,192],{\"_64\":79,\"_79\":197,\"_81\":-7},{\"_64\":82,\"_27\":193,\"_68\":194},{\"_64\":79,\"_79\":92,\"_81\":-7},\"https://platform.openai.com/account/billing\",[195],{\"_64\":79,\"_79\":196,\"_81\":-7},\"API billing overview\",\"Go to your \",[199],{\"_64\":79,\"_79\":200,\"_81\":-7},\"To purchase more credits:\",[202],{\"_64\":79,\"_79\":203,\"_81\":-7},\"When a prepaid account runs out of credits, API requests begin returning a billing error. An error with the code credit_balance_exhausted means the organization has no prepaid credits remaining.\",[205],{\"_64\":79,\"_79\":206,\"_81\":-7},\"Add credits when your balance runs out\",[208,209,210,211,212],{\"_64\":101,\"_102\":103,\"_104\":-7,\"_68\":242},{\"_64\":74,\"_68\":236},{\"_64\":74,\"_68\":233},{\"_64\":216,\"_164\":217},{\"_64\":74,\"_68\":213},[214],{\"_64\":79,\"_79\":215,\"_81\":-7},\"A recharge limit is not an API usage limit. It controls automatic credit purchases, not the amount of existing credits you can use.\",\"ul\",[218,219,220],[229],[225],[221],{\"_64\":74,\"_68\":222},[223],{\"_64\":79,\"_79\":224,\"_81\":-7},\"If the monthly limit has already been reached, automatic recharges will not add more credits until the next month.\",{\"_64\":74,\"_68\":226},[227],{\"_64\":79,\"_79\":228,\"_81\":-7},\"If an automatic recharge would exceed the remaining monthly limit, only the remaining amount may be added, provided it meets the minimum purchase requirement.\",{\"_64\":74,\"_68\":230},[231],{\"_64\":79,\"_79\":232,\"_81\":-7},\"Manual credit purchases do not count toward this limit.\",[234],{\"_64\":79,\"_79\":235,\"_81\":-7},\"The optional monthly recharge limit controls how much can be purchased through automatic recharges:\",[237,238],{\"_64\":79,\"_79\":240,\"_81\":241},{\"_64\":79,\"_79\":239,\"_81\":-7},\" adds credits when your balance falls below the threshold you set. The minimum recharge amount is $5. Your trust tier determines the maximum recharge amount.\",\"Auto recharge\",[183],[243],{\"_64\":79,\"_79\":244,\"_81\":-7},\"Manage automatic recharges\",[246,247,248,249,250],{\"_64\":101,\"_102\":103,\"_104\":-7,\"_68\":308},{\"_64\":74,\"_68\":305},{\"_64\":163,\"_164\":257},{\"_64\":74,\"_68\":254},{\"_64\":74,\"_68\":251},[252],{\"_64\":79,\"_79\":253,\"_81\":-7},\"After a successful purchase, it may take a few minutes for your balance to update.\",[255],{\"_64\":79,\"_79\":256,\"_81\":-7},\"Your trust tier, which is based on your usage and payment history, determines the maximum credit balance your account can hold.\",[258,259,260,261,262,263],[297],[289],[285],[277],[268],[264],{\"_64\":74,\"_68\":265},[266],{\"_64\":79,\"_79\":267,\"_81\":-7},\"Confirm your credit purchase.\",{\"_64\":74,\"_68\":269},[270,271,272],{\"_64\":79,\"_79\":276,\"_81\":-7},{\"_64\":79,\"_79\":274,\"_81\":275},{\"_64\":79,\"_79\":273,\"_81\":-7},\" on, set the balance threshold, the balance you want to restore to, and an optional monthly reload limit.\",\"Use auto-reload\",[183],\"If you keep \",{\"_64\":74,\"_68\":278},[279,280,281],{\"_64\":79,\"_79\":284,\"_81\":-7},{\"_64\":79,\"_79\":274,\"_81\":283},{\"_64\":79,\"_79\":282,\"_81\":-7},\" before confirming your purchase. It is turned on by default during setup. Turn it off if you do not want automatic credit purchases.\",[183],\"Review \",{\"_64\":74,\"_68\":286},[287],{\"_64\":79,\"_79\":288,\"_81\":-7},\"Choose your initial credit purchase amount. The minimum purchase is $5, and the default amount is $10.\",{\"_64\":74,\"_68\":290},[291,292,293],{\"_64\":79,\"_79\":187,\"_81\":-7},{\"_64\":79,\"_79\":295,\"_81\":296},{\"_64\":79,\"_79\":294,\"_81\":-7},\" and complete the payment-information step.\",\"Add payment details\",[183],{\"_64\":74,\"_68\":298},[299,300,301],{\"_64\":79,\"_79\":304,\"_81\":-7},{\"_64\":82,\"_27\":193,\"_68\":302},{\"_64\":79,\"_79\":92,\"_81\":-7},[303],{\"_64\":79,\"_79\":196,\"_81\":-7},\"Go to that organization’s \",[306],{\"_64\":79,\"_79\":307,\"_81\":-7},\"Before you begin, make sure you have permission to manage billing for the API organization you want to fund.\",[309],{\"_64\":79,\"_79\":310,\"_81\":-7},\"Set up prepaid billing\",[312,313,314,315],{\"_64\":101,\"_102\":103,\"_104\":-7,\"_68\":325},{\"_64\":74,\"_68\":322},{\"_64\":74,\"_68\":319},{\"_64\":74,\"_68\":316},[317],{\"_64\":79,\"_79\":318,\"_81\":-7},\"Purchased credits expire after 1 year and are non-refundable. OpenAI cannot extend the expiration date of purchased credits or credit grants.\",[320],{\"_64\":79,\"_79\":321,\"_81\":-7},\"New API accounts use prepaid billing. If you already use monthly billing, you can also purchase credits in advance. Those credits offset your monthly invoice.\",[323],{\"_64\":79,\"_79\":324,\"_81\":-7},\"Prepaid billing lets you purchase credits before using the API. Your credit balance decreases as you use the API. 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