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author: Help Scout
description: Help Scout has everything you need to start supporting customers and growing your business. Eligible startups get six months of Help Scout for free!
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twitter:description: Help Scout has everything you need to start supporting customers and growing your business. Eligible startups get six months of Help Scout for free!
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[canonical-links]
https://www.helpscout.com/startups/

[document-links]
/
About Help Scout Our history and values: /about/
About: /about/
Accessibility: /company/legal/accessibility-statement/
Apps & Integrations Connect to 100+ tools: /help-desk-integration/
Apps & Integrations: /help-desk-integration/
Blog Tips and actionable content: /blog/
Book a Demo: /lp/get-a-demo/
Careers Join the team: /company/careers/
Careers: /company/careers/
Copilot AI-powered assistance to support your team: /copilot/
Copilot: /copilot/
Customer stories 80% of customers stay for 4+ years: /customers/
Customers: /customers/
Developers: https://developer.helpscout.com/
Ecommerce: /industry/ecommerce/
Education: /industry/education/
Envoy Automate workflows and scale with AI: /agent/
Envoy: /agent/
Financial Services: /industry/financial-services/
For Startups Begin customer support platform that scales: /startups/
Freshdesk: /compare/freshdesk/
Front: /compare/frontapp/
Get Started: https://secure.helpscout.net/members/register/58/
Get a demo Schedule a walkthrough with the team: /lp/get-a-demo/
Gorgias: /compare/gorgias/
Guides & Tools Resources to help you grow: /resources/
Healthcare: /industry/healthcare/
Help Center Searchable product tutorials: https://docs.helpscout.com/
Help Docs: https://docs.helpscout.com/
HubSpot: /compare/hubspot/
Inbox Deliver exceptional support at every touchpoint: /inbox/
Inbox: /inbox/
Insurance: /industry/insurance/
Intercom: /compare/intercom/
Knowledge Base: /knowledge-base/
Latest updates See what’s new in product: /seasonal-release-2026-h2/
Live Classes Free training and demos: /classes/
Logistics: /industry/manufacturing-logistics/
Make the switch Ready to leave Gmail behind? Let’s go: /switch-from-gmail-and-outlook/
Manufacturing & Logistics: /industry/manufacturing-logistics/
Manufacturing: /industry/manufacturing-logistics/
Messages: /proactive-messages/
Mobile App: /mobile/
Mobile app Support customers on the go: /mobile/
Newsletter Support tips, product updates, and more: /subscription-center/
Newsletters: /subscription-center/
Pricing: /pricing/
Privacy: https://www.helpscout.com/company/legal/privacy/
Professional Services: /industry/professional-services/
Property Management: /industry/property-management/
Real Estate: /industry/property-management/
SaaS: /industry/saas/
Signal Turn customer patterns into actionable insights: /signal/
Signal: /signal/
Status 99.99%: https://status.helpscout.com/
Switch to Help Scout: /switch-from-other-help-desks/
Terms: https://www.helpscout.com/company/legal/terms-of-service/
The Supportive podcast Insights, advice, and entertainment: /blog/the-supportive/
Updates: //updates.helpscout.com
Zendesk: /compare/zendesk/
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https://www.linkedin.com/company/help-scout

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Product
Inbox
Deliver exceptional support at every touchpoint
Copilot
AI-powered assistance to support your team
Envoy
Automate workflows and scale with AI
Signal
Turn customer patterns into actionable insights
Product Tour
Explore at your own pace
Latest updates
See what’s new in product
Mobile app
Support customers on the go
Customers
Education
SaaS
Manufacturing & Logistics
Real Estate
Property Management
Healthcare
Ecommerce
Financial Services
Insurance
Professional Services
Customer stories
80% of customers stay for 4+ years
Get a demo
Schedule a walkthrough with the team
Make the switch
Ready to leave Gmail behind? Let’s go
Resources
Blog
Tips and actionable content
Guides & Tools
Resources to help you grow
Live Classes
Free training and demos
Help Center
Searchable product tutorials
About Help Scout
Our history and values
Careers
Join the team
Apps & Integrations
Connect to 100+ tools
Newsletter
Support tips, product updates, and more
The Supportive podcast
Insights, advice, and entertainment
For Startups
Begin customer support platform that scales
Pricing
Book a Demo
Book a Demo
Get Started
Product
Inbox
Envoy
Copilot
Signal
Updates
Mobile App
Take a Tour
Apps & Integrations
Knowledge Base
Messages
Solutions
Ecommerce
Education
Financial Services
Healthcare
Insurance
Logistics
Manufacturing
Professional Services
Property Management
Real Estate
SaaS
Compare
Switch to Help Scout
Zendesk
Intercom
Freshdesk
HubSpot
Gorgias
Front
Company
About
Customers
Careers
Newsletters
Terms
&
Privacy
Accessibility
Do Not Sell
Support
Developers
Help Docs
Contact
Status
99.99%
©
2026
Help Scout

[content]
Help Scout for Startups
Help Scout for Startups
Start with a customer support platform that scales
Get started with 6 months free on a support platform that lets you keep it simple, move fast, and focus on delighting customers.
Apply now
What you can do with Help Scout
Manage all your conversations
Juggling email, live chat, and social? Bring all your customer conversations together so you can work faster and get more done.
Create a knowledge base
Help customers find answers to common questions themselves in a snap, and reduce email volume by 30% for your team.
Provide live chat support
Send in-app messages to introduce features or onboard customers
Integrate with 90+ tools
Leverage customer data to work faster and power automations
What's Included
You get everything you’ll need to start building a world-class support team at your startup, all for no charge for your first six months.
Help Scout Plus
The premiere plan with everything you need now and as you grow — shared inboxes, all channels, advanced automation, and more.
AI Answers
Empower your team with an AI assistant that automatically resolves up to 70% of routine requests
World-Class Support
We’ll help you get started and will be there when you have questions.
We chose Help Scout because their support is really great. It’s in line with our values and how we want support to be for our customers.
Kristin Aardsma
Head of Customer Support @
Basecamp
See how other startups started and scaled with Help Scout
Get started with Help Scout
To qualify for Help Scout's startup program, your company must be a new Help Scout customer, an incorporated tech startup less than two years old, and generating under $1 million in annual recurring revenue (ARR).
Annual revenue
Less than one million
More than one million
Business structure
Sole Proprietorship
Partnership
Limited Liability Company
C Corp
S Corp
B Corp
Nonprofit
Send Application
