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href="https://www.mongodb.com/solutions/use-cases/edge-and-mobile" target="_self" class="css-4crf6i" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-1ld97gy"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-x4n4mc"><span class="menu-title">Edge and Mobile</span></span></span></span></a></div></div><style data-emotion="css 12h7cp9">.css-12h7cp9{width:192px;max-width:192px;margin-right:10px;}</style><div class="css-12h7cp9"><div class="css-1sdjll7"><div class="css-qvhnej">Industries</div><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/industries/financial-services" target="_self" class="css-4crf6i" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-1ld97gy"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-x4n4mc"><span class="menu-title">Financial Services</span></span></span></span></a><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/industries/telecommunications" target="_self" class="css-4crf6i" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-1ld97gy"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-x4n4mc"><span class="menu-title">Telecommunications</span></span></span></span></a><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/industries/healthcare" target="_self" class="css-4crf6i" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-1ld97gy"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-x4n4mc"><span class="menu-title">Healthcare</span></span></span></span></a><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/industries/retail" 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automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-x4n4mc"><span class="menu-title">Manufacturing</span></span></span></span></a></div></div></div><div class="css-1bvaqfb"><div class="css-9vd5ud"><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/docs/atlas/architecture/current/solutions-library/" target="_self" class="css-1btmcuc" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-18vcqam"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z"><span class="css-10mejol"><span class="css-x4n4mc"><span class="menu-title">Solutions Library</span><span class="menu-description">Organized and tailored solutions to kick-start projects</span></span></span><svg automation-testid="flora-SystemIcon" class="css-lcco7z" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"><title>arrow-right</title><path d="M17.3749 6.66663L26.6668 16M26.6668 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stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></span></a></div></div><div class="helper-section-item css-lkbdt0"><div class="css-jdrsu9">Startups and AI Innovators</div><div class="css-105w61a">For world-changing ideas and AI pioneers</div><div class="css-7ysqtr"><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/startups" target="_self" class="css-1tfvco6" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-17yl2zq"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">Learn more<svg automation-testid="flora-SystemIcon" class="css-lcco7z" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"><title>arrow-right</title><path d="M17.3749 6.66663L26.6668 16M26.6668 16L17.3749 25.3333M26.6668 16H5.3335" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></span></a></div></div><div class="helper-section-item css-lkbdt0"><div class="css-jdrsu9">Customer Case Studies</div><div class="css-105w61a">Hear directly from our users</div><div class="css-7ysqtr"><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/solutions/customer-case-studies" target="_self" class="css-1tfvco6" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-17yl2zq"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">See stories<svg automation-testid="flora-SystemIcon" class="css-lcco7z" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg"><title>arrow-right</title><path d="M17.3749 6.66663L26.6668 16M26.6668 16L17.3749 25.3333M26.6668 16H5.3335" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span></span></a></div></div></div></div></div></div></li><li class="header-nav-menu-item css-mz4dd0" data-highlighted="false"><button automation-testid="flora-Link-Button" tabindex="0" class="css-362dhw" data-track="true"><span automation-testid="flora-Link-LinkContent" class="css-18qudtc"><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-omtkkf">Company<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="nav-chevron"><path fill-rule="evenodd" clip-rule="evenodd" d="M4.18362 5.76804C4.29823 5.65778 4.45193 5.59753 4.61093 5.60053C4.76994 5.60353 4.92126 5.66953 5.03162 5.78404L7.99962 8.93444L10.9676 5.78404C11.0216 5.72457 11.0869 5.67653 11.1598 5.64277C11.2326 5.609 11.3115 5.59021 11.3918 5.5875C11.472 5.58479 11.552 5.59821 11.627 5.62698C11.7019 5.65575 11.7704 5.69927 11.8282 5.75497C11.8861 5.81066 11.9321 5.87741 11.9637 5.95124C11.9953 6.02507 12.0117 6.10449 12.012 6.18478C12.0123 6.26508 11.9965 6.34463 11.9656 6.41871C11.9346 6.49278 11.889 6.55989 11.8316 6.61604L8.43162 10.216C8.37565 10.2741 8.30855 10.3203 8.23432 10.3519C8.1601 10.3834 8.08028 10.3997 7.99962 10.3997C7.91897 10.3997 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1280px){.css-40cwic{padding-top:112px;padding-bottom:112px;}}</style><div automation-testid="flora-VerticalSectionSpacing" class="css-40cwic"><style data-emotion="css 1prkwh3">.css-1prkwh3{max-width:1416px;margin:auto;row-gap:0;}</style><style data-emotion="css 1120k5z">.css-1120k5z{box-sizing:border-box;margin:0;min-width:0;display:grid;grid-gap:24px;grid-template-columns:repeat(6, 1fr);max-width:1416px;margin:auto;row-gap:0;}@media screen and (min-width: 768px){.css-1120k5z{grid-template-columns:repeat(8, 1fr);}}@media screen and (min-width: 1024px){.css-1120k5z{grid-template-columns:repeat(12, 1fr);}}</style><div automation-testid="flora-GridLayout" class="items-center css-1120k5z"><div class="col-span-6 col-start-1 mx-auto mt-sm text-center md:col-start-2 lg:col-span-10 lg:col-start-2 md:mt-md"><style data-emotion="css tp2ngy">.css-tp2ngy{margin:0;color:#fdfeec;text-transform:uppercase;font-family:Sohne Condensed,Noto Sans KR,Noto Sans SC,Noto Sans 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768px){.css-1fel3o7{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;}}</style><div automation-testid="flora-CTALockup" class="col-span-6 col-start-1 mt-md text-center md:col-span-8 lg:col-span-12 [&amp;&gt;div&gt;div&gt;a]:box-border css-1fel3o7"></div></div></div></section></div></div><section automation-testid="bonsai-JsonRichText" class="px-sm md:px-md lg:px-xl"><div automation-testid="bonsai-VerticalSectionSpacing" class="pt-6xl pb-6xl"><article class="mx-auto grid min-w-neg00 max-w-maxWidthDesktop grid-cols-6 gap-x-md md:grid-cols-8 lg:grid-cols-12 [&amp;&gt;*]:col-span-full break-words text-left [&amp;_p_+_p]:mt-sm lg:[&amp;_p_+_p]:mt-md [&amp;_li]:mb-xxs [&amp;&gt;ul]:my-sm [&amp;&gt;ul]:lg:my-md [&amp;_h1_+_ul]:mt-zero [&amp;_h2_+_ul]:mt-zero [&amp;_h3_+_ul]:mt-zero [&amp;_h4_+_ul]:mt-zero [&amp;_h5_+_ul]:mt-zero [&amp;_h6_+_ul]:mt-zero [&amp;&gt;ol]:my-sm [&amp;&gt;ol]:lg:my-md [&amp;_h1_+_ol]:mt-zero [&amp;_h2_+_ol]:mt-zero [&amp;_h3_+_ol]:mt-zero [&amp;_h4_+_ol]:mt-zero [&amp;_h5_+_ol]:mt-zero [&amp;_h6_+_ol]:mt-zero [&amp;_ol_ol]:list-[lower-alpha] [&amp;_ol_ol_ol]:list-[lower-roman] [&amp;_li]:text-secondary [&amp;_p]:text-secondary [&amp;_figure]:relative [&amp;_figure]:my-md lg:[&amp;_figure]:my-xl [&amp;_figure_img]:my-zero [&amp;_img]:my-md lg:[&amp;_img]:my-xl [&amp;_figcaption]:mt-xxs lg:[&amp;_figcaption]:mt-xs [&amp;_h1_+_.aside-container]:mt-zero [&amp;_h1_+_.block_.aside-container]:mt-zero [&amp;_h2_+_.aside-container]:mt-zero [&amp;_h2_+_.block_.aside-container]:mt-zero [&amp;_h3_+_.aside-container]:mt-zero [&amp;_h3_+_.block_.aside-container]:mt-zero [&amp;_h4_+_.aside-container]:mt-zero [&amp;_h4_+_.block_.aside-container]:mt-zero [&amp;_h5_+_.aside-container]:mt-zero [&amp;_h5_+_.block_.aside-container]:mt-zero [&amp;_h6_+_.aside-container]:mt-zero [&amp;_h6_+_.block_.aside-container]:mt-zero [&amp;_h1_+_.code-panel-container]:mt-zero [&amp;_h1_+_.block_.code-panel-container]:mt-zero [&amp;_h2_+_.code-panel-container]:mt-zero [&amp;_h2_+_.block_.code-panel-container]:mt-zero [&amp;_h3_+_.code-panel-container]:mt-zero [&amp;_h3_+_.block_.code-panel-container]:mt-zero [&amp;_h4_+_.code-panel-container]:mt-zero [&amp;_h4_+_.block_.code-panel-container]:mt-zero [&amp;_h5_+_.code-panel-container]:mt-zero [&amp;_h5_+_.block_.code-panel-container]:mt-zero [&amp;_h6_+_.code-panel-container]:mt-zero [&amp;_h6_+_.block_.code-panel-container]:mt-zero [&amp;_h1_+_.media-container]:pt-zero [&amp;_h1_+_.block_.media-container]:pt-zero [&amp;_h2_+_.media-container]:pt-zero [&amp;_h2_+_.block_.media-container]:pt-zero [&amp;_h3_+_.media-container]:pt-zero [&amp;_h3_+_.block_.media-container]:pt-zero [&amp;_h4_+_.media-container]:pt-zero [&amp;_h4_+_.block_.media-container]:pt-zero [&amp;_h5_+_.media-container]:pt-zero [&amp;_h5_+_.block_.media-container]:pt-zero [&amp;_h6_+_.media-container]:pt-zero [&amp;_h6_+_.block_.media-container]:pt-zero [&amp;_h1_+_.quote-container]:mt-zero [&amp;_h1_+_.block_.quote-container]:mt-zero [&amp;_h2_+_.quote-container]:mt-zero [&amp;_h2_+_.block_.quote-container]:mt-zero [&amp;_h3_+_.quote-container]:mt-zero [&amp;_h3_+_.block_.quote-container]:mt-zero [&amp;_h4_+_.quote-container]:mt-zero [&amp;_h4_+_.block_.quote-container]:mt-zero [&amp;_h5_+_.quote-container]:mt-zero [&amp;_h5_+_.block_.quote-container]:mt-zero [&amp;_h6_+_.quote-container]:mt-zero [&amp;_h6_+_.block_.quote-container]:mt-zero [&amp;_h1_+_.table-container]:mt-zero [&amp;_h1_+_.table-container_figcaption]:mt-zero [&amp;_h1_+_.block_.table-container]:mt-zero [&amp;_h1_+_.block_.table-container_figcaption]:mt-zero [&amp;_h2_+_.table-container]:mt-zero [&amp;_h2_+_.table-container_figcaption]:mt-zero [&amp;_h2_+_.block_.table-container]:mt-zero [&amp;_h2_+_.block_.table-container_figcaption]:mt-zero [&amp;_h3_+_.table-container]:mt-zero [&amp;_h3_+_.table-container_figcaption]:mt-zero [&amp;_h3_+_.block_.table-container]:mt-zero [&amp;_h3_+_.block_.table-container_figcaption]:mt-zero [&amp;_h4_+_.table-container]:mt-zero [&amp;_h4_+_.table-container_figcaption]:mt-zero [&amp;_h4_+_.block_.table-container]:mt-zero [&amp;_h4_+_.block_.table-container_figcaption]:mt-zero [&amp;_h5_+_.table-container]:mt-zero [&amp;_h5_+_.table-container_figcaption]:mt-zero [&amp;_h5_+_.block_.table-container]:mt-zero [&amp;_h5_+_.block_.table-container_figcaption]:mt-zero [&amp;_h6_+_.table-container]:mt-zero [&amp;_h6_+_.table-container_figcaption]:mt-zero [&amp;_h6_+_.block_.table-container]:mt-zero [&amp;_h6_+_.block_.table-container_figcaption]:mt-zero lg:[&amp;&gt;*]:col-start-3 [&amp;&gt;*]:md:col-span-8 [&amp;_figcaption]:!text-secondary"><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>Last updated:</strong> January 15, 2026. To see what has changed in this Agreement, click <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="#updates" target="_self" class="css-1x185kz" rel="nofollow" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">here</span></span></a>.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">MongoDB, Inc., MongoDB Limited, and MongoDB Serviços de Software No Brasil LTDA (“<strong>we</strong>,” “<strong>us</strong>,” or “<strong>our</strong>”) are pleased to offer certain web services (“<strong>Cloud Services</strong>”) according to the terms and conditions in this Agreement (“<strong>Agreement</strong>”). If you are located in the Americas (excluding Brazil and the Caribbean) or Japan, your counterparty is MongoDB, Inc.; if you are located in Brazil, your counterparty is MongoDB Serviços de Software No Brasil LTDA; if you are located anywhere else (including the Caribbean), your counterparty is MongoDB Limited. By creating an account to use the Cloud Services, you agree to this Agreement. If you represent an organization, you represent and warrant that you are authorized to agree to this Agreement on behalf of your organization. If you do not agree to this Agreement, do not use the Cloud Services.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">1. Cloud Services.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">You may access and use our Cloud Services in accordance with this Agreement. The service level agreements we currently offer with respect to MongoDB Cloud Services are located at: <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/legal/sla/cloud" target="_self" class="css-1x185kz" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">https://www.mongodb.com/legal/sla/cloud</span></span></a>. 
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">The Cloud Services may include features or services that have separate rules specific to the feature or service. You will comply with all laws, rules and regulations applicable to the use of the Cloud Services and any additional feature or service you use. You understand and agree that we may change, suspend or discontinue any part or all of the Cloud Services. We will notify you of any material change to or discontinuation of the Cloud Services by email or via our website.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">Some Cloud Services may be in preview, testing, or “Preview” phase (each, a “<strong>Preview Offering</strong>”), for the purpose of evaluating performance, identifying defects and obtaining feedback. MongoDB will not be liable for any damages in connection with your use of any Preview Offering. You are not required to use any Preview Offering, and we have no obligation to release a final version of any Preview Offering. 
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">If you purchase support for the Cloud Services (“<strong>Support</strong>”), we will provide you with Support in accordance with the applicable support policy on our website, currently available at <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/legal/support-policy" target="_self" class="css-1x185kz" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">https://www.mongodb.com/legal/support-policy</span></span></a>. We may modify our support policy from time to time. Each time you register to receive Support, you are obligated to pay for a minimum of 30 days of Support. If you promptly or repeatedly re-register for Support after terminating it, we may charge you for the time period in which your Support was inactive or refuse to provide you Support.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">2. Registration and Your Account.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">To register to use the Cloud Services, you must create a username and password and provide us with the information requested in the registration process. You must provide complete and accurate information during the registration process and will update your information to ensure it remains accurate. 
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">3. Consulting Services.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">If you purchase consulting or professional services for the Cloud Services (“<strong>Consulting Services</strong>”), you will provide MongoDB with reasonable assistance and information to facilitate scheduling and performance of the Consulting Services. You will also appoint an engagement manager to help ensure effective delivery of the Consulting Services. Consulting Services and any work provided to you as a part of the Consulting Services, including any report (a “<strong>Deliverable</strong>”), are accepted when delivered. We may engage qualified subcontractors to provide the Consulting Services. We grant you a royalty-free, perpetual, nontransferable and nonexclusive license to use and reproduce any Deliverables for your internal business purposes.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">4. Your Data.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(a)</strong> You will not store or process protected health information using the Cloud Services unless you sign a Business Associate Agreement with us. If you include payment cardholder information in your use of the Cloud Services, MongoDB will maintain all applicable Payment Card Industry Data Security Standard requirements.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(b) Data Processing.</strong> The parties will comply with the MongoDB Data Processing Agreement (“DPA”) available at <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/legal/data-processing-agreement" target="_self" class="css-1x185kz" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">https://www.mongodb.com/legal/data-processing-agreement</span></span></a>, which is incorporated into this Agreement.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(c) Security.</strong> Each party has obligations with respect to the security of the Cloud Services. We will implement and maintain appropriate technical and organizational security measures. The current technical and organizational security measures are described at <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures" target="_self" class="css-1x185kz" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures</span></span></a>. You are responsible for properly configuring and using the Cloud Services and taking your own steps to maintain appropriate security, protection and backup of your data. You will not disclose your user credentials to any unauthorized persons. You are responsible for all activities in your account, regardless of whether undertaken by you, your employees or a third party (including contractors or agents). We and our affiliates are not responsible for unauthorized access to your account unless caused by our breach of this Agreement. You will contact us immediately if you believe unauthorized activity has occurred in your account or if your account information is lost or stolen.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(d) AI Features.</strong> You may disable the AI Features in accordance with the Documentation, or choose not to use the AI Features. You own any data that you input into AI Features, and we will not use that data to train any model if you opt out. You may opt out through your account settings if you have a payment method on file. You will not use the AI Features to develop or train any AI model. “AI Features” means the AI embedding and reranking model services and various generative AI-powered features included in the Cloud Services for your use.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">5. Payment and Taxes.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(a) Services Fees.</strong> We calculate and bill fees and charges as described on the site specific to the Cloud Service you are using. For monthly charges, we may bill you more frequently for fees accrued if we believe there is a risk of non-payment or if we suspect that your account is fraudulent. If you choose monthly billing by credit card, you authorize a recurring monthly charge to your credit card based on our current fee schedule for the Cloud Services or Support, as applicable. You will pay us the applicable fees and charges for use of the Cloud Services, Support or Consulting Services as described on the applicable site using your credit card. All amounts payable for the Cloud Services, Support or Consulting Services will be made without setoff or deduction, and all amounts paid are non-refundable. We may increase or add new fees and charges for a Cloud Service, Support or Consulting Services by updating the applicable site. In the event that we change the pricing for the Cloud Services, Support or Consulting Services, the fees payable by you will increase or decrease in accordance with any such modification upon the date specified on the applicable site. We may charge you interest at the rate of 1% per month or the highest rate permitted by law on any late payment.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(b) Taxes.</strong> All fees and charges payable by you are exclusive of applicable taxes and duties, including VAT and applicable sales tax. You will provide us any information we reasonably request to determine whether we are obligated to collect VAT from you, including your VAT identification number. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts have been paid to the relevant taxing authority.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">6. Term and Termination.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(a) Term; Termination.</strong> The term of this Agreement commences when you create an account and will remain in effect until terminated in accordance with this Agreement. You may terminate this Agreement by terminating all Cloud Services under your account, and we may terminate this Agreement for any reason by providing you 30 days’ advance notice. We may also terminate your account and this Agreement, or suspend your access to the Cloud Services, immediately if: (i) we change the way we provide or discontinue any Cloud Service; (ii) you are late in payment or otherwise in breach of this Agreement; (iii) we reasonably determine that your use of the Cloud Services poses a risk to the availability, functionality or security of the Cloud Services; (iv) we reasonably determine that your use of the Cloud Services may be unlawful; or (v) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding. If we suspend your right to access or use any portion or all of the Cloud Services, you remain responsible for all fees and charges you have incurred during the suspension and you will not be entitled to any credit or refund. We will use commercially reasonable efforts to restore your access to the Cloud Services promptly following resolution of the cause of your suspension. We may suspend or terminate your access to or use of any Preview Offering at any time and for any reason. 
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(b) Effect of Termination.</strong> Upon termination of this Agreement (i) all your rights under this Agreement immediately terminate; and (ii) you remain responsible for all fees and charges you have incurred up to and including the date of termination. We have no obligation to continue to store the data contained in backup snapshots or in a MongoDB Atlas cluster that you have terminated or after termination of this Agreement.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">7. Intellectual Property Rights and Ownership.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(a) Your Data.</strong> You represent and warrant to us that: (i) you have all rights in your data necessary to grant the rights contemplated by this Agreement; and (ii) none of your data or your use of your data violates this Agreement, any applicable law or any third party’s intellectual property or other right. 
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(b) Our Services.</strong> As a condition to your use of the Cloud Services you will not, and will not allow any third party to: (i) modify or create derivative works of any part of the Cloud Services;  (ii) attempt to reverse engineer, disassemble, or decompile the Cloud Services or apply any process or procedure to attempt to derive any underlying component of the Cloud Services, including our software, models, or algorithms; (iii) access or use the Cloud Services in a way intended to avoid incurring fees or exceeding usage limits or quotas; (iv) resell or sublicense the Cloud Services; (v) use the Cloud Services in connection with any derivative work of the MongoDB database; (vi) attempt to disable or circumvent any security mechanisms used by the Cloud Services; (vii) use the Cloud Services in a way that poses a risk to the availability, functionality or security of the Cloud Services; or (viii) use the Cloud Services unlawfully.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(c) No Other Rights.</strong> This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. You are not obligated to provide us with any suggestions or other feedback about the Cloud Services or otherwise, but if you do, we may use and modify this feedback without any restriction or payment.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(d)</strong> Customer may use any confidential or proprietary information that MongoDB provides to Customer (“<strong>MongoDB Information</strong>”) only to evaluate the Cloud Services or Consulting Services and will use a high degree of care to avoid disclosure of MongoDB Information. Customer will not disclose MongoDB Information to any third party without MongoDB&#x27;s prior written consent. Customer’s confidentiality obligations will continue for three years after this Agreement terminates.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(e) Third-Party Offerings.</strong> You may choose to connect the Cloud Services to certain third-party products or services. MongoDB does not control, and is not responsible for, those third-party products and services.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">8. No Warranty.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">The Cloud Services, including Preview Offerings, Support, and Consulting Services, including any Deliverables, are provided on an &quot;AS IS&quot; and &quot;AS AVAILABLE&quot; basis and with no representation or warranty of any kind. Except to the extent prohibited by law, we disclaim any implied or statutory warranty, including any implied warranty of merchantability or fitness for a particular purpose, and any warranty arising out of any course of dealing or usage of trade.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">9. Limitation of Liability.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">We and our affiliates and licensors will not be liable to you for any indirect, incidental, special, consequential or exemplary damages (including damages for loss of profits, goodwill, use or data). We and our affiliates and licensors will not be responsible for any compensation, reimbursement or direct damages arising in connection with: (a) your inability to use the Cloud Services; (b) the cost of procurement of substitute goods or services; (c) any investments, expenditures or commitments by you in connection with this Agreement or your use of or access to the Cloud Services; or (d) any unauthorized access to, alteration of, or deletion, destruction, damage, loss or failure to store any of your content or other data. Our and our affiliates’ and licensors’ aggregate liability under this agreement will be limited to the amount you actually pay us under this agreement for the Cloud Services that gave rise to the claim during the 12 months preceding the claim.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">10. Indemnification.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq">You will defend, indemnify, and hold harmless us, our affiliates and licensors, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to any third party claim concerning: (a) your use of the Cloud Services (including any activities under your account and use by your employees and personnel); (b) breach of this Agreement or violation of applicable law by you; or (c) your data or the combination of your data with other applications, content or processes, including any claim involving alleged infringement or misappropriation of intellectual property rights. If we or our affiliates are obligated to respond to a third party subpoena or other compulsory legal order or process seeking information related to your data or your use of the Cloud Services, you will also reimburse us for reasonable legal fees, as well as our employees’ and contractors’ time and materials spent responding to the third party subpoena or other compulsory legal order or process at our then-current hourly rates. We will promptly notify you of any claim subject to this Section, but our failure to promptly notify you will only affect your obligations to the extent that our failure materially harms your ability to defend the claim. You may: (a) use counsel of your own choosing (subject to our written consent) to defend against any claim; and (b) settle the claim as you deem appropriate, provided that you obtain our prior written consent before entering into any settlement.
</p><style data-emotion="css 1wc9221">.css-1wc9221{color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:20px;font-weight:500;line-height:32px;letter-spacing:0.01em;}@media screen and (min-width: 460px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 768px){.css-1wc9221{font-size:20px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1wc9221{font-size:32px;line-height:48px;}}</style><h2 automation-testid="flora-TypographyScale" class="custom-class style-h5 mb-xs mt-md font-medium lg:mb-sm lg:mt-xl css-1wc9221">11. General.
</h2><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(a) General.</strong> We and you are independent contractors, and neither party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. This Agreement does not create any third party beneficiary rights in any individual or entity that is not a party to this Agreement. You will not assign this Agreement, or delegate or sublicense any of your rights under this Agreement, without our prior written consent. Our failure to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. If any provision of this Agreement is unenforceable, that portion will be modified to render it enforceable to the extent possible to effect the parties’ intention and the remaining provisions will not be affected.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(b) Entire Agreement.</strong> This Agreement incorporates any data processing agreement or Business Associate Agreement, and comprises the entire understanding between you and us relating to the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements or communications between you and us, whether written or verbal, regarding the subject matter of this Agreement.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(c) Notice.</strong> All communications and notices to be made or given pursuant to this Agreement must be in English. We may provide any notice to you under this Agreement by posting a notice on the website for the applicable Cloud Service or sending a message to the email address associated with your account. You will be deemed to have received any email sent to the email address then associated with your account when we send the email, whether or not you actually receive the email. To give us notice under this Agreement, you must (1) email us at <style data-emotion="css 1x185kz">.css-1x185kz{font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-weight:500;cursor:pointer;-webkit-text-decoration:none;text-decoration:none;display:inline;font-size:inherit;line-height:32px;color:#006cfa;}.css-1x185kz:hover{-webkit-text-decoration:none;text-decoration:none;}.css-1x185kz span{display:inline;}</style><a automation-testid="flora-Link-Link" tabindex="0" href="mailto:legal@mongodb.com" target="_self" class="css-1x185kz" rel="nofollow" data-track="true"><style data-emotion="css v8ucxo">.css-v8ucxo{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;text-align:left;}.css-v8ucxo .textlink-default-text-class{color:#006cfa;border-bottom:2px solid transparent;font-size:inherit;}.css-v8ucxo .textlink-default-text-class:hover{border-bottom:2px solid #21313a;}.css-v8ucxo .textlink-arrow-class{color:#001e2b;line-height:32px;}.css-v8ucxo .textlink-link-icon-class{color:#001e2b;line-height:32px;}</style><span automation-testid="flora-Link-LinkContent" class="css-v8ucxo"><style data-emotion="css zqal5z">.css-zqal5z{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:16px;line-height:32px;color:#006cfa;}.css-zqal5z:hover{-webkit-text-decoration:none;text-decoration:none;}</style><span automation-testid="flora-Link-Text" class="textlink-default-text-class css-zqal5z">legal@mongodb.com</span></span></a>, or (2) send us your notice by certified mail, return receipt requested, to MongoDB, Inc., 1633 Broadway, 38th Floor New York, NY 10019, Attention: Legal Department.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(d) Choice of Law; Consent to Jurisdiction.</strong> The laws of New York, excluding any applicable conflict of laws rules or principles, govern this Agreement and any dispute of any sort that might arise between you and us. You consent to exclusive jurisdiction and venue of New York courts. We may seek injunctive or other relief in any state, federal or national court of competent jurisdiction for any actual or alleged infringement of our, our affiliates&#x27;, or any third party’s intellectual property or other proprietary rights. The United Nations Convention for the International Sale of Goods does not apply to this Agreement.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(e) Force Majeure.</strong> We are not liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
</p><style data-emotion="css 1ftmazq">.css-1ftmazq{margin:0;color:#061621;text-transform:none;font-family:Sohne,Noto Sans KR,Noto Sans SC,Noto Sans JP;font-size:18px;font-weight:400;line-height:32px;}@media screen and (min-width: 460px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 768px){.css-1ftmazq{font-size:18px;line-height:32px;}}@media screen and (min-width: 1024px){.css-1ftmazq{font-size:20px;line-height:32px;}}</style><p automation-testid="flora-TypographyScale" class="block css-1ftmazq"><strong>(f) Amendments.</strong> We may amend this Agreement at any time by posting a revised version on the site for the applicable Cloud Service or by otherwise notifying you by email. Amended terms of service become effective upon posting on the site for the applicable Cloud Service or as stated in our email notice message. By continuing to use the Cloud Services, Support or Consulting Services after the effective date of any amendment to this Agreement, you agree to be bound by the amended terms of service. Please check the site for the applicable Cloud Service regularly. We last amended this Agreement on the date listed at the beginning of this Agreement.</p></article></div></section><style data-emotion="css-global 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type="application/json">{"props":{"pageProps":{"page":{"uid":"blt42ff20321610c172","_version":4,"locale":"en-us","ACL":{},"_in_progress":false,"created_at":"2026-03-24T14:25:03.155Z","created_by":"blt96d9b35cb26dcea3","entry_content":[{"hero":{"link_id":"","_metadata":{"uid":"cs5962ef823e7162b3"},"theme":"Inverse","vertical_spacing_top":"xxlarge","vertical_spacing_bottom":"xxlarge","border_radius":["Rounded Bottom Right","Rounded Bottom Left"],"heading_size":"heading2","eyebrow":"","eyebrowbadge":false,"eyebrowbanner":{"pill":"","text":"","disableexpand":false,"link":{"internal_reference":[],"open_in_new_window":false,"text":"","href":""}},"rich_text_main_title":"\u003cp\u003eMongoDB Cloud Terms of Service\u003c/p\u003e","description":"","ctabutton":{"internal_reference":[],"open_in_new_window":false,"text":"","href":""},"ctadisableexpand":false,"ctalink":{"internal_reference":[],"open_in_new_window":false,"text":"","href":""},"image":{"image_file":null,"imagealt":""},"video_configuration":{"show_video_controls":false,"video_service":null,"video_reference":"","video_meta_label":"","image":null},"istransparent":false}},{"rich_text":{"entry_settings":{"padding_top":"xxlarge","padding_bottom":"xxlarge","theme":"black00","layout":"full","column_start":"3","text_alignment":"left"},"_metadata":{"uid":"cse1cff2da5ee69f28"},"json_rich_text":{"uid":"fcb1fe460c06461aa3ba57fa3ab254a1","type":"doc","attrs":{},"children":[{"uid":"064e8f2a49974e9fb0840b5a19475315","type":"p","children":[{"text":"Last updated:","bold":true},{"text":" January 15, 2026. To see what has changed in this Agreement, click "},{"uid":"df727eae496249c39e8145b2e68992d0","type":"a","attrs":{"url":"#updates","target":"_self"},"children":[{"text":"here"}]},{"text":".\r"}],"attrs":{}},{"uid":"33fe6a181a7e4fd7b024b84c7c07bd4d","type":"p","children":[{"text":"MongoDB, Inc., MongoDB Limited, and MongoDB Serviços de Software No Brasil LTDA (“"},{"text":"we","bold":true},{"text":",” “"},{"text":"us","bold":true},{"text":",” or “"},{"text":"our","bold":true},{"text":"”) are pleased to offer certain web services (“"},{"text":"Cloud Services","bold":true},{"text":"”) according to the terms and conditions in this Agreement (“"},{"text":"Agreement","bold":true},{"text":"”). If you are located in the Americas (excluding Brazil and the Caribbean) or Japan, your counterparty is MongoDB, Inc.; if you are located in Brazil, your counterparty is MongoDB Serviços de Software No Brasil LTDA; if you are located anywhere else (including the Caribbean), your counterparty is MongoDB Limited. By creating an account to use the Cloud Services, you agree to this Agreement. If you represent an organization, you represent and warrant that you are authorized to agree to this Agreement on behalf of your organization. If you do not agree to this Agreement, do not use the Cloud Services.\r"}],"attrs":{}},{"uid":"c231326b09104593874c6999a2ea8188","type":"h2","children":[{"text":"1. Cloud Services.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"fcbd1c1a921b4711b23b83f42af1ff06","type":"p","children":[{"text":"You may access and use our Cloud Services in accordance with this Agreement. The service level agreements we currently offer with respect to MongoDB Cloud Services are located at: "},{"uid":"af9e12519dc94b32afe7c27a9f5b7771","type":"a","attrs":{"url":"https://www.mongodb.com/legal/sla/cloud","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/sla/cloud"}]},{"text":". \r"}],"attrs":{}},{"uid":"49dc0d68acd745b1aa4d75138479e2ce","type":"p","children":[{"text":"The Cloud Services may include features or services that have separate rules specific to the feature or service. You will comply with all laws, rules and regulations applicable to the use of the Cloud Services and any additional feature or service you use. You understand and agree that we may change, suspend or discontinue any part or all of the Cloud Services. We will notify you of any material change to or discontinuation of the Cloud Services by email or via our website.\r"}],"attrs":{}},{"uid":"c072fa169d1246db8abbe098394031f7","type":"p","children":[{"text":"Some Cloud Services may be in preview, testing, or “Preview” phase (each, a “"},{"text":"Preview Offering","bold":true},{"text":"”), for the purpose of evaluating performance, identifying defects and obtaining feedback. MongoDB will not be liable for any damages in connection with your use of any Preview Offering. You are not required to use any Preview Offering, and we have no obligation to release a final version of any Preview Offering. \r"}],"attrs":{}},{"uid":"4da4a2239415492588981d5aafe06bf2","type":"p","children":[{"text":"If you purchase support for the Cloud Services (“"},{"text":"Support","bold":true},{"text":"”), we will provide you with Support in accordance with the applicable support policy on our website, currently available at "},{"uid":"ee1df07fb5c44f09a6cc61be9c785ae5","type":"a","attrs":{"url":"https://www.mongodb.com/legal/support-policy","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/support-policy"}]},{"text":". We may modify our support policy from time to time. Each time you register to receive Support, you are obligated to pay for a minimum of 30 days of Support. If you promptly or repeatedly re-register for Support after terminating it, we may charge you for the time period in which your Support was inactive or refuse to provide you Support.\r"}],"attrs":{}},{"uid":"1a8084a38363457a859560d31cf77e66","type":"h2","children":[{"text":"2. Registration and Your Account.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"5724604443f34124ac5b0757ea26052d","type":"p","children":[{"text":"To register to use the Cloud Services, you must create a username and password and provide us with the information requested in the registration process. You must provide complete and accurate information during the registration process and will update your information to ensure it remains accurate. \r"}],"attrs":{}},{"uid":"6aef346ef0e74bf6b569cd1aca5427f5","type":"h2","children":[{"text":"3. Consulting Services.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"2d4b955e9f804255883191cc5305ab51","type":"p","children":[{"text":"If you purchase consulting or professional services for the Cloud Services (“"},{"text":"Consulting Services","bold":true},{"text":"”), you will provide MongoDB with reasonable assistance and information to facilitate scheduling and performance of the Consulting Services. You will also appoint an engagement manager to help ensure effective delivery of the Consulting Services. Consulting Services and any work provided to you as a part of the Consulting Services, including any report (a “"},{"text":"Deliverable","bold":true},{"text":"”), are accepted when delivered. We may engage qualified subcontractors to provide the Consulting Services. We grant you a royalty-free, perpetual, nontransferable and nonexclusive license to use and reproduce any Deliverables for your internal business purposes.\r"}],"attrs":{}},{"uid":"99564951730f4f3ebcde70fd923cafd0","type":"h2","children":[{"text":"4. Your Data.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"2b24ebfff6714da3a77edf6a75be257c","type":"p","children":[{"text":"(a)","bold":true},{"text":" You will not store or process protected health information using the Cloud Services unless you sign a Business Associate Agreement with us. If you include payment cardholder information in your use of the Cloud Services, MongoDB will maintain all applicable Payment Card Industry Data Security Standard requirements.\r"}],"attrs":{}},{"uid":"23edc3eda790492aa0953135f5d059bc","type":"p","children":[{"text":"(b) Data Processing.","bold":true},{"text":" The parties will comply with the MongoDB Data Processing Agreement (“DPA”) available at "},{"uid":"73fe10d2b8154e398b0601906934db10","type":"a","attrs":{"url":"https://www.mongodb.com/legal/data-processing-agreement","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/data-processing-agreement"}]},{"text":", which is incorporated into this Agreement.\r"}],"attrs":{}},{"uid":"9346f06adf6d49678b27b62e45e72077","type":"p","children":[{"text":"(c) Security.","bold":true},{"text":" Each party has obligations with respect to the security of the Cloud Services. We will implement and maintain appropriate technical and organizational security measures. The current technical and organizational security measures are described at "},{"uid":"93f68870738c4d91bb2b8c5d71828c79","type":"a","attrs":{"url":"https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures"}]},{"text":". You are responsible for properly configuring and using the Cloud Services and taking your own steps to maintain appropriate security, protection and backup of your data. You will not disclose your user credentials to any unauthorized persons. You are responsible for all activities in your account, regardless of whether undertaken by you, your employees or a third party (including contractors or agents). We and our affiliates are not responsible for unauthorized access to your account unless caused by our breach of this Agreement. You will contact us immediately if you believe unauthorized activity has occurred in your account or if your account information is lost or stolen.\r"}],"attrs":{}},{"uid":"b74817edd5984d188dba3d97e65ea53c","type":"p","children":[{"text":"(d) AI Features.","bold":true},{"text":" You may disable the AI Features in accordance with the Documentation, or choose not to use the AI Features. You own any data that you input into AI Features, and we will not use that data to train any model if you opt out. You may opt out through your account settings if you have a payment method on file. You will not use the AI Features to develop or train any AI model. “AI Features” means the AI embedding and reranking model services and various generative AI-powered features included in the Cloud Services for your use.\r"}],"attrs":{}},{"uid":"c5199b5e334143adacb4dac51892034a","type":"h2","children":[{"text":"5. Payment and Taxes.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"a061d4d9b8f04c63b6eed725c4115632","type":"p","children":[{"text":"(a) Services Fees.","bold":true},{"text":" We calculate and bill fees and charges as described on the site specific to the Cloud Service you are using. For monthly charges, we may bill you more frequently for fees accrued if we believe there is a risk of non-payment or if we suspect that your account is fraudulent. If you choose monthly billing by credit card, you authorize a recurring monthly charge to your credit card based on our current fee schedule for the Cloud Services or Support, as applicable. You will pay us the applicable fees and charges for use of the Cloud Services, Support or Consulting Services as described on the applicable site using your credit card. All amounts payable for the Cloud Services, Support or Consulting Services will be made without setoff or deduction, and all amounts paid are non-refundable. We may increase or add new fees and charges for a Cloud Service, Support or Consulting Services by updating the applicable site. In the event that we change the pricing for the Cloud Services, Support or Consulting Services, the fees payable by you will increase or decrease in accordance with any such modification upon the date specified on the applicable site. We may charge you interest at the rate of 1% per month or the highest rate permitted by law on any late payment.\r"}],"attrs":{}},{"uid":"fdbc150b4fba4a4686e87305dc6ba9d2","type":"p","children":[{"text":"(b) Taxes.","bold":true},{"text":" All fees and charges payable by you are exclusive of applicable taxes and duties, including VAT and applicable sales tax. You will provide us any information we reasonably request to determine whether we are obligated to collect VAT from you, including your VAT identification number. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts have been paid to the relevant taxing authority.\r"}],"attrs":{}},{"uid":"c976a033a25043ae9ae89549fddc9f7b","type":"h2","children":[{"text":"6. Term and Termination.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"56945988f1d14cf196b7566d19d2e3c8","type":"p","children":[{"text":"(a) Term; Termination.","bold":true},{"text":" The term of this Agreement commences when you create an account and will remain in effect until terminated in accordance with this Agreement. You may terminate this Agreement by terminating all Cloud Services under your account, and we may terminate this Agreement for any reason by providing you 30 days’ advance notice. We may also terminate your account and this Agreement, or suspend your access to the Cloud Services, immediately if: (i) we change the way we provide or discontinue any Cloud Service; (ii) you are late in payment or otherwise in breach of this Agreement; (iii) we reasonably determine that your use of the Cloud Services poses a risk to the availability, functionality or security of the Cloud Services; (iv) we reasonably determine that your use of the Cloud Services may be unlawful; or (v) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding. If we suspend your right to access or use any portion or all of the Cloud Services, you remain responsible for all fees and charges you have incurred during the suspension and you will not be entitled to any credit or refund. We will use commercially reasonable efforts to restore your access to the Cloud Services promptly following resolution of the cause of your suspension. We may suspend or terminate your access to or use of any Preview Offering at any time and for any reason. \r"}],"attrs":{}},{"uid":"cc326b96da5e4aa9a5cc87569ea5e223","type":"p","children":[{"text":"(b) Effect of Termination.","bold":true},{"text":" Upon termination of this Agreement (i) all your rights under this Agreement immediately terminate; and (ii) you remain responsible for all fees and charges you have incurred up to and including the date of termination. We have no obligation to continue to store the data contained in backup snapshots or in a MongoDB Atlas cluster that you have terminated or after termination of this Agreement.\r"}],"attrs":{}},{"uid":"b18696e46f9a49e0a876c1134017367a","type":"h2","children":[{"text":"7. Intellectual Property Rights and Ownership.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"8ecc321389c94378a2f97572491770b7","type":"p","children":[{"text":"(a) Your Data.","bold":true},{"text":" You represent and warrant to us that: (i) you have all rights in your data necessary to grant the rights contemplated by this Agreement; and (ii) none of your data or your use of your data violates this Agreement, any applicable law or any third party’s intellectual property or other right. \r"}],"attrs":{}},{"uid":"f4f0118728694d4fb586a3fc23723e91","type":"p","children":[{"text":"(b) Our Services.","bold":true},{"text":" As a condition to your use of the Cloud Services you will not, and will not allow any third party to: (i) modify or create derivative works of any part of the Cloud Services;  (ii) attempt to reverse engineer, disassemble, or decompile the Cloud Services or apply any process or procedure to attempt to derive any underlying component of the Cloud Services, including our software, models, or algorithms; (iii) access or use the Cloud Services in a way intended to avoid incurring fees or exceeding usage limits or quotas; (iv) resell or sublicense the Cloud Services; (v) use the Cloud Services in connection with any derivative work of the MongoDB database; (vi) attempt to disable or circumvent any security mechanisms used by the Cloud Services; (vii) use the Cloud Services in a way that poses a risk to the availability, functionality or security of the Cloud Services; or (viii) use the Cloud Services unlawfully.\r"}],"attrs":{}},{"uid":"d23e66bd32a347889a7c706871ace567","type":"p","children":[{"text":"(c) No Other Rights.","bold":true},{"text":" This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. You are not obligated to provide us with any suggestions or other feedback about the Cloud Services or otherwise, but if you do, we may use and modify this feedback without any restriction or payment.\r"}],"attrs":{}},{"uid":"b181998c9b4e4402a65e1a25da200818","type":"p","children":[{"text":"(d)","bold":true},{"text":" Customer may use any confidential or proprietary information that MongoDB provides to Customer (“"},{"text":"MongoDB Information","bold":true},{"text":"”) only to evaluate the Cloud Services or Consulting Services and will use a high degree of care to avoid disclosure of MongoDB Information. Customer will not disclose MongoDB Information to any third party without MongoDB's prior written consent. Customer’s confidentiality obligations will continue for three years after this Agreement terminates.\r"}],"attrs":{}},{"uid":"ff756d79b01a4c00b43cd027a652b720","type":"p","children":[{"text":"(e) Third-Party Offerings.","bold":true},{"text":" You may choose to connect the Cloud Services to certain third-party products or services. MongoDB does not control, and is not responsible for, those third-party products and services.\r"}],"attrs":{}},{"uid":"99c23f1e04354de982b5240af49161ff","type":"h2","children":[{"text":"8. No Warranty.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"52f09bf5a65c477d8416c6c10ac843b6","type":"p","children":[{"text":"The Cloud Services, including Preview Offerings, Support, and Consulting Services, including any Deliverables, are provided on an \"AS IS\" and \"AS AVAILABLE\" basis and with no representation or warranty of any kind. Except to the extent prohibited by law, we disclaim any implied or statutory warranty, including any implied warranty of merchantability or fitness for a particular purpose, and any warranty arising out of any course of dealing or usage of trade.\r"}],"attrs":{}},{"uid":"de9413013f424d229c920358392fa47f","type":"h2","children":[{"text":"9. Limitation of Liability.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"49ff89bdfeac4e9dba61a90e9c8e0dc2","type":"p","children":[{"text":"We and our affiliates and licensors will not be liable to you for any indirect, incidental, special, consequential or exemplary damages (including damages for loss of profits, goodwill, use or data). We and our affiliates and licensors will not be responsible for any compensation, reimbursement or direct damages arising in connection with: (a) your inability to use the Cloud Services; (b) the cost of procurement of substitute goods or services; (c) any investments, expenditures or commitments by you in connection with this Agreement or your use of or access to the Cloud Services; or (d) any unauthorized access to, alteration of, or deletion, destruction, damage, loss or failure to store any of your content or other data. Our and our affiliates’ and licensors’ aggregate liability under this agreement will be limited to the amount you actually pay us under this agreement for the Cloud Services that gave rise to the claim during the 12 months preceding the claim.\r"}],"attrs":{}},{"uid":"eeceb0c4fba64250b54445df7e681c8b","type":"h2","children":[{"text":"10. Indemnification.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"e538abc7af304e18bcc87349fda8d8b6","type":"p","children":[{"text":"You will defend, indemnify, and hold harmless us, our affiliates and licensors, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to any third party claim concerning: (a) your use of the Cloud Services (including any activities under your account and use by your employees and personnel); (b) breach of this Agreement or violation of applicable law by you; or (c) your data or the combination of your data with other applications, content or processes, including any claim involving alleged infringement or misappropriation of intellectual property rights. If we or our affiliates are obligated to respond to a third party subpoena or other compulsory legal order or process seeking information related to your data or your use of the Cloud Services, you will also reimburse us for reasonable legal fees, as well as our employees’ and contractors’ time and materials spent responding to the third party subpoena or other compulsory legal order or process at our then-current hourly rates. We will promptly notify you of any claim subject to this Section, but our failure to promptly notify you will only affect your obligations to the extent that our failure materially harms your ability to defend the claim. You may: (a) use counsel of your own choosing (subject to our written consent) to defend against any claim; and (b) settle the claim as you deem appropriate, provided that you obtain our prior written consent before entering into any settlement.\r"}],"attrs":{}},{"uid":"bcdab7f2ba83404caa6e36968c915142","type":"h2","children":[{"text":"11. General.\r"}],"attrs":{"class-name":"custom-class style-h5"}},{"uid":"c0c4760dde2a4e6d805d45f8f93d9f28","type":"p","children":[{"text":"(a) General.","bold":true},{"text":" We and you are independent contractors, and neither party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. This Agreement does not create any third party beneficiary rights in any individual or entity that is not a party to this Agreement. You will not assign this Agreement, or delegate or sublicense any of your rights under this Agreement, without our prior written consent. Our failure to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. If any provision of this Agreement is unenforceable, that portion will be modified to render it enforceable to the extent possible to effect the parties’ intention and the remaining provisions will not be affected.\r"}],"attrs":{}},{"uid":"6965deec54f64b679a3efd0b1a001d2c","type":"p","children":[{"text":"(b) Entire Agreement.","bold":true},{"text":" This Agreement incorporates any data processing agreement or Business Associate Agreement, and comprises the entire understanding between you and us relating to the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements or communications between you and us, whether written or verbal, regarding the subject matter of this Agreement.\r"}],"attrs":{}},{"uid":"aae8be5d7ade438dafa5fe26671620ca","type":"p","children":[{"text":"(c) Notice.","bold":true},{"text":" All communications and notices to be made or given pursuant to this Agreement must be in English. We may provide any notice to you under this Agreement by posting a notice on the website for the applicable Cloud Service or sending a message to the email address associated with your account. You will be deemed to have received any email sent to the email address then associated with your account when we send the email, whether or not you actually receive the email. To give us notice under this Agreement, you must (1) email us at "},{"uid":"e21a45b1edca4daeb2f017008562c5eb","type":"a","attrs":{"url":"mailto:legal@mongodb.com","target":"_self"},"children":[{"text":"legal@mongodb.com"}]},{"text":", or (2) send us your notice by certified mail, return receipt requested, to MongoDB, Inc., 1633 Broadway, 38th Floor New York, NY 10019, Attention: Legal Department.\r"}],"attrs":{}},{"uid":"909e9ad7fdb745bb95d90c8f6f5b0f25","type":"p","children":[{"text":"(d) Choice of Law; Consent to Jurisdiction.","bold":true},{"text":" The laws of New York, excluding any applicable conflict of laws rules or principles, govern this Agreement and any dispute of any sort that might arise between you and us. You consent to exclusive jurisdiction and venue of New York courts. We may seek injunctive or other relief in any state, federal or national court of competent jurisdiction for any actual or alleged infringement of our, our affiliates', or any third party’s intellectual property or other proprietary rights. The United Nations Convention for the International Sale of Goods does not apply to this Agreement.\r"}],"attrs":{}},{"uid":"3cbed272d1a84e23b166c1609bba5cf6","type":"p","children":[{"text":"(e) Force Majeure.","bold":true},{"text":" We are not liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.\r"}],"attrs":{}},{"uid":"be1a804696d94f1c8941b3ece90ea69a","type":"p","children":[{"text":"(f) Amendments.","bold":true},{"text":" We may amend this Agreement at any time by posting a revised version on the site for the applicable Cloud Service or by otherwise notifying you by email. Amended terms of service become effective upon posting on the site for the applicable Cloud Service or as stated in our email notice message. By continuing to use the Cloud Services, Support or Consulting Services after the effective date of any amendment to this Agreement, you agree to be bound by the amended terms of service. Please check the site for the applicable Cloud Service regularly. We last amended this Agreement on the date listed at the beginning of this Agreement."}],"attrs":{}}],"_version":4}}},{"modal":{"modal":[{"_content_type_uid":"modal","uid":"bltb89611307bec710b","title":"MongoDB Cloud Terms of Service - Modal","modal_id":"updates","theme":"Default","modal_title":"Changes to MongoDB Cloud Terms of Service","description":"\u003cp\u003eUpdated: January 15, 2026.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to: (1) specify terms that apply to AI features and offerings in the Cloud Services; and (2) clarify how you may use the Cloud Services including in connection with third-party offerings.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 24, 2021.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to clarify the terms and conditions that govern use of MongoDB’s Beta Offerings and to clarify each party’s responsibilities with respect to the security of the Cloud Services.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: January 27, 2021.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to add Section 7(d) related to confidentiality of MongoDB Information.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: December 22, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We moved the data processing terms from Section 4(b) of the Terms of Service into a separate MongoDB Data Processing Agreement, which is incorporated into the Terms of Service and is available at \u0026lt;a href=\"https://www.mongodb.com/legal/data-processing-agreement\"\u0026gt;https://www.mongodb.com/legal/data-processing-agreement\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: November 4, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to provide customers the ability to purchase MongoDB Consulting Services under these Terms of Service.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: July 20, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;Use of the Cloud Services may involve transfers of Customer Personal Data outside of the European Union. We have appropriate safeguards in place for the processing of Customer Personal Data outside of the European Union, including the use of standard contractual clauses. If you elect to transfer Customer Personal Data to a Subprocessor outside of the European Union, you authorize us to apply standard contractual clauses with that Subprocessor.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 1, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) clarify your and our respective obligations regarding the features and products offered as part of MongoDB Cloud Services; (2) consolidate the hyperlinks to our service level agreements for MongoDB Cloud Services; and (3) clarify your and our respective obligations regarding information that may be subject to subpoena or other legal process.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: December 3, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) remove the language related to metadata collection and analysis, which is addressed in our \u0026lt;a href=\"https://www.mongodb.com/legal/privacy/privacy-policy\"\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;; (2) confirm that we are a service provider that does not retain, use, or disclose Customer Personal Data for any purpose other than providing the Cloud Services; (3) clarify our liability for our Subprocessors’ acts and omissions; (4) clarify your usage restrictions and our corresponding termination and suspension rights; and (5) clarify the scope of your reimbursement obligation for our responses to third party subpoenas.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: September 10, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated Section 3 to include Payment Card Industry Data Security Standard terms.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 6, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) reference the MongoDB Stitch SLA; (2) include terms specific to our Beta Offerings; (3) include terms for our new MongoDB Atlas self-serve support; (4) update and clarify the data processing terms included in Section 3; and (5) clarify the termination and suspension rights.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: April 24, 2018.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;Revised Section 3 to include GDPR-required data processing terms.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: January 25, 2016.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to (1) make clear in paragraph 3 that we may use usage metadata to market products to our customers, and (2) make clear in paragraph 7(b) that customers cannot use Cloud Manager to manage a fork or derivative work of the MongoDB database.\u0026lt;/p\u0026gt;\u003c/p\u003e","tags":[],"locale":"en-us","created_by":"blt96d9b35cb26dcea3","updated_by":"blt96d9b35cb26dcea3","created_at":"2026-04-10T06:38:40.958Z","updated_at":"2026-04-10T06:59:23.568Z","ACL":{},"_version":5,"_in_progress":false,"publish_details":{"time":"2026-04-27T16:55:00.166Z","user":"blteb55f08baf301065","environment":"blt2f5d32cb4d49d5ad","locale":"en-us"}}],"_metadata":{"uid":"csb31dbeb46ef189b1"}}}],"entry_settings":{"metadata":{"no_index":false,"no_follow":false,"meta_title":"MongoDB Cloud Terms Of Service","meta_description":"MongoDB Cloud Terms of Service","meta_canonical":"https://www.mongodb.com/legal/terms-and-conditions/cloud","structured_data":"","social_tags":{"og_secure_image_url":"","og_image_url":"https://images.contentstack.io/v3/assets/blt7151619cb9560896/bltfe3bee7877352896/Meta_Generic.png","og_type":"website"}}},"page_controls":{"load_intellimize":false,"load_pathway":true,"load_optimizely":false,"load_optimizely_async":false},"pencil_banner":[],"tags":[],"title":"Legal Page - MongoDB Cloud Terms of Service","updated_at":"2026-04-10T06:47:50.247Z","updated_by":"blt96d9b35cb26dcea3","url":"/legal/terms-and-conditions/cloud","publish_details":{"time":"2026-04-27T16:54:50.157Z","user":"blteb55f08baf301065","environment":"blt2f5d32cb4d49d5ad","locale":"en-us"},"_embedded_items":{"entry_content.hero.rich_text_main_title":[],"entry_content.hero.description":[],"entry_content.rich_text.json_rich_text":[]},"globalPencilBanner":{"pill_text":"","banner_text":"","href":"","theme":"forestgreen","multi_promo_configuration":[{"promo_banner":{"pill_text_pb":"New","_metadata":{"uid":"cs71cc8f1f97cdbf7f"},"banner_text_pb":"Power reliable AI agents with accurate, relevant data \u003cmark\u003eRead the blog \u003e\u003c/mark\u003e\n\n","href_pb":"https://www.mongodb.com/company/blog/product-release-announcements/closing-gap-between-agentic-promise-impact-industry-leading-retrieval"}},{"promo_banner":{"pill_text_pb":"New","_metadata":{"uid":"cs098f727454ba63c6"},"banner_text_pb":"Build software faster with AI agents—without losing control \u003cmark\u003eRead the blog \u003e\u003c/mark\u003e","href_pb":"https://www.mongodb.com/company/blog/product-release-announcements/mongodb-for-agentic-era-built-for-developers-ai-agents"}}]},"_content_type_uid":"seo_page","contributors":[],"template":{"type":"seo","content":[{"name":"Hero","preloadEmbeddedItems":[],"props":{"template":"modular","linkId":"","metadata":{"uid":"cs5962ef823e7162b3"},"theme":"Inverse","verticalSpacingTop":"xxlarge","verticalSpacingBottom":"xxlarge","borderRadius":["Rounded Bottom Right","Rounded Bottom Left"],"headingSize":"heading2","eyebrow":"","eyebrowbadge":false,"eyebrowbanner":{"pill":"","text":"","disableexpand":false,"link":{"internalReference":[],"openInNewWindow":false,"text":"","href":""}},"richTextMainTitle":"\u003cp\u003eMongoDB Cloud Terms of Service\u003c/p\u003e","description":"","ctabutton":{"internalReference":[],"openInNewWindow":false,"text":"","href":""},"ctadisableexpand":false,"ctalink":{"internalReference":[],"openInNewWindow":false,"text":"","href":""},"image":{"imageFile":null,"imagealt":""},"videoConfiguration":{"showVideoControls":false,"videoService":null,"videoReference":"","videoMetaLabel":"","image":null},"istransparent":false,"isH1":true}},{"name":"JsonRichText","preloadEmbeddedItems":[],"props":{"template":"modular","entrySettings":{"paddingTop":"xxlarge","paddingBottom":"xxlarge","theme":"black00","layout":"full","columnStart":"3","textAlignment":"left"},"metadata":{"uid":"cse1cff2da5ee69f28"},"jsonRichText":{"uid":"fcb1fe460c06461aa3ba57fa3ab254a1","type":"doc","attrs":{},"children":[{"uid":"064e8f2a49974e9fb0840b5a19475315","type":"p","children":[{"text":"Last updated:","bold":true},{"text":" January 15, 2026. To see what has changed in this Agreement, click "},{"uid":"df727eae496249c39e8145b2e68992d0","type":"a","attrs":{"url":"#updates","target":"_self"},"children":[{"text":"here"}]},{"text":".\r"}],"attrs":{}},{"uid":"33fe6a181a7e4fd7b024b84c7c07bd4d","type":"p","children":[{"text":"MongoDB, Inc., MongoDB Limited, and MongoDB Serviços de Software No Brasil LTDA (“"},{"text":"we","bold":true},{"text":",” “"},{"text":"us","bold":true},{"text":",” or “"},{"text":"our","bold":true},{"text":"”) are pleased to offer certain web services (“"},{"text":"Cloud Services","bold":true},{"text":"”) according to the terms and conditions in this Agreement (“"},{"text":"Agreement","bold":true},{"text":"”). If you are located in the Americas (excluding Brazil and the Caribbean) or Japan, your counterparty is MongoDB, Inc.; if you are located in Brazil, your counterparty is MongoDB Serviços de Software No Brasil LTDA; if you are located anywhere else (including the Caribbean), your counterparty is MongoDB Limited. By creating an account to use the Cloud Services, you agree to this Agreement. If you represent an organization, you represent and warrant that you are authorized to agree to this Agreement on behalf of your organization. If you do not agree to this Agreement, do not use the Cloud Services.\r"}],"attrs":{}},{"uid":"c231326b09104593874c6999a2ea8188","type":"h2","children":[{"text":"1. Cloud Services.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"fcbd1c1a921b4711b23b83f42af1ff06","type":"p","children":[{"text":"You may access and use our Cloud Services in accordance with this Agreement. The service level agreements we currently offer with respect to MongoDB Cloud Services are located at: "},{"uid":"af9e12519dc94b32afe7c27a9f5b7771","type":"a","attrs":{"url":"https://www.mongodb.com/legal/sla/cloud","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/sla/cloud"}]},{"text":". \r"}],"attrs":{}},{"uid":"49dc0d68acd745b1aa4d75138479e2ce","type":"p","children":[{"text":"The Cloud Services may include features or services that have separate rules specific to the feature or service. You will comply with all laws, rules and regulations applicable to the use of the Cloud Services and any additional feature or service you use. You understand and agree that we may change, suspend or discontinue any part or all of the Cloud Services. We will notify you of any material change to or discontinuation of the Cloud Services by email or via our website.\r"}],"attrs":{}},{"uid":"c072fa169d1246db8abbe098394031f7","type":"p","children":[{"text":"Some Cloud Services may be in preview, testing, or “Preview” phase (each, a “"},{"text":"Preview Offering","bold":true},{"text":"”), for the purpose of evaluating performance, identifying defects and obtaining feedback. MongoDB will not be liable for any damages in connection with your use of any Preview Offering. You are not required to use any Preview Offering, and we have no obligation to release a final version of any Preview Offering. \r"}],"attrs":{}},{"uid":"4da4a2239415492588981d5aafe06bf2","type":"p","children":[{"text":"If you purchase support for the Cloud Services (“"},{"text":"Support","bold":true},{"text":"”), we will provide you with Support in accordance with the applicable support policy on our website, currently available at "},{"uid":"ee1df07fb5c44f09a6cc61be9c785ae5","type":"a","attrs":{"url":"https://www.mongodb.com/legal/support-policy","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/support-policy"}]},{"text":". We may modify our support policy from time to time. Each time you register to receive Support, you are obligated to pay for a minimum of 30 days of Support. If you promptly or repeatedly re-register for Support after terminating it, we may charge you for the time period in which your Support was inactive or refuse to provide you Support.\r"}],"attrs":{}},{"uid":"1a8084a38363457a859560d31cf77e66","type":"h2","children":[{"text":"2. Registration and Your Account.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"5724604443f34124ac5b0757ea26052d","type":"p","children":[{"text":"To register to use the Cloud Services, you must create a username and password and provide us with the information requested in the registration process. You must provide complete and accurate information during the registration process and will update your information to ensure it remains accurate. \r"}],"attrs":{}},{"uid":"6aef346ef0e74bf6b569cd1aca5427f5","type":"h2","children":[{"text":"3. Consulting Services.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"2d4b955e9f804255883191cc5305ab51","type":"p","children":[{"text":"If you purchase consulting or professional services for the Cloud Services (“"},{"text":"Consulting Services","bold":true},{"text":"”), you will provide MongoDB with reasonable assistance and information to facilitate scheduling and performance of the Consulting Services. You will also appoint an engagement manager to help ensure effective delivery of the Consulting Services. Consulting Services and any work provided to you as a part of the Consulting Services, including any report (a “"},{"text":"Deliverable","bold":true},{"text":"”), are accepted when delivered. We may engage qualified subcontractors to provide the Consulting Services. We grant you a royalty-free, perpetual, nontransferable and nonexclusive license to use and reproduce any Deliverables for your internal business purposes.\r"}],"attrs":{}},{"uid":"99564951730f4f3ebcde70fd923cafd0","type":"h2","children":[{"text":"4. Your Data.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"2b24ebfff6714da3a77edf6a75be257c","type":"p","children":[{"text":"(a)","bold":true},{"text":" You will not store or process protected health information using the Cloud Services unless you sign a Business Associate Agreement with us. If you include payment cardholder information in your use of the Cloud Services, MongoDB will maintain all applicable Payment Card Industry Data Security Standard requirements.\r"}],"attrs":{}},{"uid":"23edc3eda790492aa0953135f5d059bc","type":"p","children":[{"text":"(b) Data Processing.","bold":true},{"text":" The parties will comply with the MongoDB Data Processing Agreement (“DPA”) available at "},{"uid":"73fe10d2b8154e398b0601906934db10","type":"a","attrs":{"url":"https://www.mongodb.com/legal/data-processing-agreement","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/data-processing-agreement"}]},{"text":", which is incorporated into this Agreement.\r"}],"attrs":{}},{"uid":"9346f06adf6d49678b27b62e45e72077","type":"p","children":[{"text":"(c) Security.","bold":true},{"text":" Each party has obligations with respect to the security of the Cloud Services. We will implement and maintain appropriate technical and organizational security measures. The current technical and organizational security measures are described at "},{"uid":"93f68870738c4d91bb2b8c5d71828c79","type":"a","attrs":{"url":"https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures","target":"_self"},"children":[{"text":"https://www.mongodb.com/legal/customer-service-agreement/technical-and-organizational-security-measures"}]},{"text":". You are responsible for properly configuring and using the Cloud Services and taking your own steps to maintain appropriate security, protection and backup of your data. You will not disclose your user credentials to any unauthorized persons. You are responsible for all activities in your account, regardless of whether undertaken by you, your employees or a third party (including contractors or agents). We and our affiliates are not responsible for unauthorized access to your account unless caused by our breach of this Agreement. You will contact us immediately if you believe unauthorized activity has occurred in your account or if your account information is lost or stolen.\r"}],"attrs":{}},{"uid":"b74817edd5984d188dba3d97e65ea53c","type":"p","children":[{"text":"(d) AI Features.","bold":true},{"text":" You may disable the AI Features in accordance with the Documentation, or choose not to use the AI Features. You own any data that you input into AI Features, and we will not use that data to train any model if you opt out. You may opt out through your account settings if you have a payment method on file. You will not use the AI Features to develop or train any AI model. “AI Features” means the AI embedding and reranking model services and various generative AI-powered features included in the Cloud Services for your use.\r"}],"attrs":{}},{"uid":"c5199b5e334143adacb4dac51892034a","type":"h2","children":[{"text":"5. Payment and Taxes.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"a061d4d9b8f04c63b6eed725c4115632","type":"p","children":[{"text":"(a) Services Fees.","bold":true},{"text":" We calculate and bill fees and charges as described on the site specific to the Cloud Service you are using. For monthly charges, we may bill you more frequently for fees accrued if we believe there is a risk of non-payment or if we suspect that your account is fraudulent. If you choose monthly billing by credit card, you authorize a recurring monthly charge to your credit card based on our current fee schedule for the Cloud Services or Support, as applicable. You will pay us the applicable fees and charges for use of the Cloud Services, Support or Consulting Services as described on the applicable site using your credit card. All amounts payable for the Cloud Services, Support or Consulting Services will be made without setoff or deduction, and all amounts paid are non-refundable. We may increase or add new fees and charges for a Cloud Service, Support or Consulting Services by updating the applicable site. In the event that we change the pricing for the Cloud Services, Support or Consulting Services, the fees payable by you will increase or decrease in accordance with any such modification upon the date specified on the applicable site. We may charge you interest at the rate of 1% per month or the highest rate permitted by law on any late payment.\r"}],"attrs":{}},{"uid":"fdbc150b4fba4a4686e87305dc6ba9d2","type":"p","children":[{"text":"(b) Taxes.","bold":true},{"text":" All fees and charges payable by you are exclusive of applicable taxes and duties, including VAT and applicable sales tax. You will provide us any information we reasonably request to determine whether we are obligated to collect VAT from you, including your VAT identification number. If you are legally entitled to an exemption from any sales, use, or similar transaction tax, you are responsible for providing us with legally-sufficient tax exemption certificates for each taxing jurisdiction. We will apply the tax exemption certificates to charges under your account occurring after the date we receive the tax exemption certificates. If any deduction or withholding is required by law, you will notify us and will pay us any additional amounts necessary to ensure that the net amount that we receive, after any deduction and withholding, equals the amount we would have received if no deduction or withholding had been required. Additionally, you will provide us with documentation showing that the withheld and deducted amounts have been paid to the relevant taxing authority.\r"}],"attrs":{}},{"uid":"c976a033a25043ae9ae89549fddc9f7b","type":"h2","children":[{"text":"6. Term and Termination.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"56945988f1d14cf196b7566d19d2e3c8","type":"p","children":[{"text":"(a) Term; Termination.","bold":true},{"text":" The term of this Agreement commences when you create an account and will remain in effect until terminated in accordance with this Agreement. You may terminate this Agreement by terminating all Cloud Services under your account, and we may terminate this Agreement for any reason by providing you 30 days’ advance notice. We may also terminate your account and this Agreement, or suspend your access to the Cloud Services, immediately if: (i) we change the way we provide or discontinue any Cloud Service; (ii) you are late in payment or otherwise in breach of this Agreement; (iii) we reasonably determine that your use of the Cloud Services poses a risk to the availability, functionality or security of the Cloud Services; (iv) we reasonably determine that your use of the Cloud Services may be unlawful; or (v) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding. If we suspend your right to access or use any portion or all of the Cloud Services, you remain responsible for all fees and charges you have incurred during the suspension and you will not be entitled to any credit or refund. We will use commercially reasonable efforts to restore your access to the Cloud Services promptly following resolution of the cause of your suspension. We may suspend or terminate your access to or use of any Preview Offering at any time and for any reason. \r"}],"attrs":{}},{"uid":"cc326b96da5e4aa9a5cc87569ea5e223","type":"p","children":[{"text":"(b) Effect of Termination.","bold":true},{"text":" Upon termination of this Agreement (i) all your rights under this Agreement immediately terminate; and (ii) you remain responsible for all fees and charges you have incurred up to and including the date of termination. We have no obligation to continue to store the data contained in backup snapshots or in a MongoDB Atlas cluster that you have terminated or after termination of this Agreement.\r"}],"attrs":{}},{"uid":"b18696e46f9a49e0a876c1134017367a","type":"h2","children":[{"text":"7. Intellectual Property Rights and Ownership.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"8ecc321389c94378a2f97572491770b7","type":"p","children":[{"text":"(a) Your Data.","bold":true},{"text":" You represent and warrant to us that: (i) you have all rights in your data necessary to grant the rights contemplated by this Agreement; and (ii) none of your data or your use of your data violates this Agreement, any applicable law or any third party’s intellectual property or other right. \r"}],"attrs":{}},{"uid":"f4f0118728694d4fb586a3fc23723e91","type":"p","children":[{"text":"(b) Our Services.","bold":true},{"text":" As a condition to your use of the Cloud Services you will not, and will not allow any third party to: (i) modify or create derivative works of any part of the Cloud Services;  (ii) attempt to reverse engineer, disassemble, or decompile the Cloud Services or apply any process or procedure to attempt to derive any underlying component of the Cloud Services, including our software, models, or algorithms; (iii) access or use the Cloud Services in a way intended to avoid incurring fees or exceeding usage limits or quotas; (iv) resell or sublicense the Cloud Services; (v) use the Cloud Services in connection with any derivative work of the MongoDB database; (vi) attempt to disable or circumvent any security mechanisms used by the Cloud Services; (vii) use the Cloud Services in a way that poses a risk to the availability, functionality or security of the Cloud Services; or (viii) use the Cloud Services unlawfully.\r"}],"attrs":{}},{"uid":"d23e66bd32a347889a7c706871ace567","type":"p","children":[{"text":"(c) No Other Rights.","bold":true},{"text":" This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. You are not obligated to provide us with any suggestions or other feedback about the Cloud Services or otherwise, but if you do, we may use and modify this feedback without any restriction or payment.\r"}],"attrs":{}},{"uid":"b181998c9b4e4402a65e1a25da200818","type":"p","children":[{"text":"(d)","bold":true},{"text":" Customer may use any confidential or proprietary information that MongoDB provides to Customer (“"},{"text":"MongoDB Information","bold":true},{"text":"”) only to evaluate the Cloud Services or Consulting Services and will use a high degree of care to avoid disclosure of MongoDB Information. Customer will not disclose MongoDB Information to any third party without MongoDB's prior written consent. Customer’s confidentiality obligations will continue for three years after this Agreement terminates.\r"}],"attrs":{}},{"uid":"ff756d79b01a4c00b43cd027a652b720","type":"p","children":[{"text":"(e) Third-Party Offerings.","bold":true},{"text":" You may choose to connect the Cloud Services to certain third-party products or services. MongoDB does not control, and is not responsible for, those third-party products and services.\r"}],"attrs":{}},{"uid":"99c23f1e04354de982b5240af49161ff","type":"h2","children":[{"text":"8. No Warranty.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"52f09bf5a65c477d8416c6c10ac843b6","type":"p","children":[{"text":"The Cloud Services, including Preview Offerings, Support, and Consulting Services, including any Deliverables, are provided on an \"AS IS\" and \"AS AVAILABLE\" basis and with no representation or warranty of any kind. Except to the extent prohibited by law, we disclaim any implied or statutory warranty, including any implied warranty of merchantability or fitness for a particular purpose, and any warranty arising out of any course of dealing or usage of trade.\r"}],"attrs":{}},{"uid":"de9413013f424d229c920358392fa47f","type":"h2","children":[{"text":"9. Limitation of Liability.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"49ff89bdfeac4e9dba61a90e9c8e0dc2","type":"p","children":[{"text":"We and our affiliates and licensors will not be liable to you for any indirect, incidental, special, consequential or exemplary damages (including damages for loss of profits, goodwill, use or data). We and our affiliates and licensors will not be responsible for any compensation, reimbursement or direct damages arising in connection with: (a) your inability to use the Cloud Services; (b) the cost of procurement of substitute goods or services; (c) any investments, expenditures or commitments by you in connection with this Agreement or your use of or access to the Cloud Services; or (d) any unauthorized access to, alteration of, or deletion, destruction, damage, loss or failure to store any of your content or other data. Our and our affiliates’ and licensors’ aggregate liability under this agreement will be limited to the amount you actually pay us under this agreement for the Cloud Services that gave rise to the claim during the 12 months preceding the claim.\r"}],"attrs":{}},{"uid":"eeceb0c4fba64250b54445df7e681c8b","type":"h2","children":[{"text":"10. Indemnification.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"e538abc7af304e18bcc87349fda8d8b6","type":"p","children":[{"text":"You will defend, indemnify, and hold harmless us, our affiliates and licensors, and each of their respective employees, officers, directors, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to any third party claim concerning: (a) your use of the Cloud Services (including any activities under your account and use by your employees and personnel); (b) breach of this Agreement or violation of applicable law by you; or (c) your data or the combination of your data with other applications, content or processes, including any claim involving alleged infringement or misappropriation of intellectual property rights. If we or our affiliates are obligated to respond to a third party subpoena or other compulsory legal order or process seeking information related to your data or your use of the Cloud Services, you will also reimburse us for reasonable legal fees, as well as our employees’ and contractors’ time and materials spent responding to the third party subpoena or other compulsory legal order or process at our then-current hourly rates. We will promptly notify you of any claim subject to this Section, but our failure to promptly notify you will only affect your obligations to the extent that our failure materially harms your ability to defend the claim. You may: (a) use counsel of your own choosing (subject to our written consent) to defend against any claim; and (b) settle the claim as you deem appropriate, provided that you obtain our prior written consent before entering into any settlement.\r"}],"attrs":{}},{"uid":"bcdab7f2ba83404caa6e36968c915142","type":"h2","children":[{"text":"11. General.\r"}],"attrs":{"className":"custom-class style-h5"}},{"uid":"c0c4760dde2a4e6d805d45f8f93d9f28","type":"p","children":[{"text":"(a) General.","bold":true},{"text":" We and you are independent contractors, and neither party, nor any of their respective affiliates, is an agent of the other for any purpose or has the authority to bind the other. This Agreement does not create any third party beneficiary rights in any individual or entity that is not a party to this Agreement. You will not assign this Agreement, or delegate or sublicense any of your rights under this Agreement, without our prior written consent. Our failure to enforce any provision of this Agreement will not constitute a present or future waiver of such provision nor limit our right to enforce such provision at a later time. If any provision of this Agreement is unenforceable, that portion will be modified to render it enforceable to the extent possible to effect the parties’ intention and the remaining provisions will not be affected.\r"}],"attrs":{}},{"uid":"6965deec54f64b679a3efd0b1a001d2c","type":"p","children":[{"text":"(b) Entire Agreement.","bold":true},{"text":" This Agreement incorporates any data processing agreement or Business Associate Agreement, and comprises the entire understanding between you and us relating to the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements or communications between you and us, whether written or verbal, regarding the subject matter of this Agreement.\r"}],"attrs":{}},{"uid":"aae8be5d7ade438dafa5fe26671620ca","type":"p","children":[{"text":"(c) Notice.","bold":true},{"text":" All communications and notices to be made or given pursuant to this Agreement must be in English. We may provide any notice to you under this Agreement by posting a notice on the website for the applicable Cloud Service or sending a message to the email address associated with your account. You will be deemed to have received any email sent to the email address then associated with your account when we send the email, whether or not you actually receive the email. To give us notice under this Agreement, you must (1) email us at "},{"uid":"e21a45b1edca4daeb2f017008562c5eb","type":"a","attrs":{"url":"mailto:legal@mongodb.com","target":"_self"},"children":[{"text":"legal@mongodb.com"}]},{"text":", or (2) send us your notice by certified mail, return receipt requested, to MongoDB, Inc., 1633 Broadway, 38th Floor New York, NY 10019, Attention: Legal Department.\r"}],"attrs":{}},{"uid":"909e9ad7fdb745bb95d90c8f6f5b0f25","type":"p","children":[{"text":"(d) Choice of Law; Consent to Jurisdiction.","bold":true},{"text":" The laws of New York, excluding any applicable conflict of laws rules or principles, govern this Agreement and any dispute of any sort that might arise between you and us. You consent to exclusive jurisdiction and venue of New York courts. We may seek injunctive or other relief in any state, federal or national court of competent jurisdiction for any actual or alleged infringement of our, our affiliates', or any third party’s intellectual property or other proprietary rights. The United Nations Convention for the International Sale of Goods does not apply to this Agreement.\r"}],"attrs":{}},{"uid":"3cbed272d1a84e23b166c1609bba5cf6","type":"p","children":[{"text":"(e) Force Majeure.","bold":true},{"text":" We are not liable for any delay or failure to perform any obligation under this Agreement where the delay or failure results from any cause beyond our reasonable control, including acts of God, labor disputes or other industrial disturbances, systemic electrical, telecommunications or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.\r"}],"attrs":{}},{"uid":"be1a804696d94f1c8941b3ece90ea69a","type":"p","children":[{"text":"(f) Amendments.","bold":true},{"text":" We may amend this Agreement at any time by posting a revised version on the site for the applicable Cloud Service or by otherwise notifying you by email. Amended terms of service become effective upon posting on the site for the applicable Cloud Service or as stated in our email notice message. By continuing to use the Cloud Services, Support or Consulting Services after the effective date of any amendment to this Agreement, you agree to be bound by the amended terms of service. Please check the site for the applicable Cloud Service regularly. We last amended this Agreement on the date listed at the beginning of this Agreement."}],"attrs":{}}],"version":4},"embeddedItems":[]}},{"name":"Modal","preloadEmbeddedItems":[],"props":{"template":"modular","uid":"bltb89611307bec710b","title":"MongoDB Cloud Terms of Service - Modal","modalId":"updates","theme":"Default","modalTitle":"Changes to MongoDB Cloud Terms of Service","description":"\u003cp\u003eUpdated: January 15, 2026.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to: (1) specify terms that apply to AI features and offerings in the Cloud Services; and (2) clarify how you may use the Cloud Services including in connection with third-party offerings.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 24, 2021.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to clarify the terms and conditions that govern use of MongoDB’s Beta Offerings and to clarify each party’s responsibilities with respect to the security of the Cloud Services.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: January 27, 2021.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Cloud Terms of Service to add Section 7(d) related to confidentiality of MongoDB Information.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: December 22, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We moved the data processing terms from Section 4(b) of the Terms of Service into a separate MongoDB Data Processing Agreement, which is incorporated into the Terms of Service and is available at \u0026lt;a href=\"https://www.mongodb.com/legal/data-processing-agreement\"\u0026gt;https://www.mongodb.com/legal/data-processing-agreement\u0026lt;/a\u0026gt;.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: November 4, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to provide customers the ability to purchase MongoDB Consulting Services under these Terms of Service.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: July 20, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;Use of the Cloud Services may involve transfers of Customer Personal Data outside of the European Union. We have appropriate safeguards in place for the processing of Customer Personal Data outside of the European Union, including the use of standard contractual clauses. If you elect to transfer Customer Personal Data to a Subprocessor outside of the European Union, you authorize us to apply standard contractual clauses with that Subprocessor.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 1, 2020.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) clarify your and our respective obligations regarding the features and products offered as part of MongoDB Cloud Services; (2) consolidate the hyperlinks to our service level agreements for MongoDB Cloud Services; and (3) clarify your and our respective obligations regarding information that may be subject to subpoena or other legal process.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: December 3, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) remove the language related to metadata collection and analysis, which is addressed in our \u0026lt;a href=\"https://www.mongodb.com/legal/privacy/privacy-policy\"\u0026gt;Privacy Policy\u0026lt;/a\u0026gt;; (2) confirm that we are a service provider that does not retain, use, or disclose Customer Personal Data for any purpose other than providing the Cloud Services; (3) clarify our liability for our Subprocessors’ acts and omissions; (4) clarify your usage restrictions and our corresponding termination and suspension rights; and (5) clarify the scope of your reimbursement obligation for our responses to third party subpoenas.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: September 10, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated Section 3 to include Payment Card Industry Data Security Standard terms.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: June 6, 2019.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to: (1) reference the MongoDB Stitch SLA; (2) include terms specific to our Beta Offerings; (3) include terms for our new MongoDB Atlas self-serve support; (4) update and clarify the data processing terms included in Section 3; and (5) clarify the termination and suspension rights.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: April 24, 2018.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;Revised Section 3 to include GDPR-required data processing terms.\u0026lt;/p\u0026gt;\u003c/p\u003e\u003cp\u003eUpdated: January 25, 2016.\u003c/p\u003e\u003cp\u003e\u0026lt;p style=\"margin-left:30px;\"\u0026gt;We updated the Terms of Service to (1) make clear in paragraph 3 that we may use usage metadata to market products to our customers, and (2) make clear in paragraph 7(b) that customers cannot use Cloud Manager to manage a fork or derivative work of the MongoDB database.\u0026lt;/p\u0026gt;\u003c/p\u003e","tags":[],"locale":"en-us","createdBy":"blt96d9b35cb26dcea3","updatedBy":"blt96d9b35cb26dcea3","createdAt":"2026-04-10T06:38:40.958Z","updatedAt":"2026-04-10T06:59:23.568Z","acl":{},"version":5,"inProgress":false,"publishDetails":{"time":"2026-04-27T16:55:00.166Z","user":"blteb55f08baf301065","environment":"blt2f5d32cb4d49d5ad","locale":"en-us"}}}],"isValid":true},"resolvedContentTypeUid":"seo_page"},"locale":"en-us","defaultLocale":"en-us","pageUrl":"/legal/terms-and-conditions/cloud","isLyticsEnabled":false,"availableLocales":["en-us"],"faqAccordion":null},"__N_SSG":true},"page":"/[[...page]]","query":{"page":["legal","terms-and-conditions","cloud"]},"buildId":"BAPHg7i84GbdXhj0-YYqg","runtimeConfig":{"CONTENTSTACK_LIVE_PREVIEW":false,"CONTENTSTACK_LIVE_EDIT_TAGS":false,"CONTENTSTACK_ENVIRONMENT":"prod","SENTRY_DSN":"https://92279d270fa9a4294eda3755fc2ccb95@o4504991346720768.ingest.sentry.io/4506038900490240","NEXT_PUBLIC_SENTRY_ENVIRONMENT":"prod"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":[21137],"gsp":true,"locale":"en-us","locales":["en-us","pt-br","es","ko-kr","ja-jp","it-it","de-de","fr-fr","zh-cn","zh-tw","th-th"],"defaultLocale":"en-us","scriptLoader":[]}</script></body></html>