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[content]
Billing FAQ for Pro Plan
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The Vercel Pro plan is designed for professional developers, freelancers, and businesses who need enhanced features and team collaboration. This page covers frequently asked questions around payments, invoices, and billing on the
Pro
plan.
Payments
What is the price of the Pro plan?
See the
pricing page
.
When are payments taken?
At the beginning of each
billing cycle
. Each invoice charges for the upcoming billing cycle. It includes any additional usage that occurred during the previous billing cycle.
What payment methods are available?
Credit/Debit card only. Examples of invalid payment methods are gift cards, prepaid cards, EBT cards, and some virtual cards.
What card types can I pay with?
American Express
China UnionPay (CUP)
Discover & Diners
Japan Credit Bureau (JCB)
Mastercard
Visa
What currency can I pay in?
You can pay in any currency so long as the credit card provider allows charging in USD
after
conversion.
What happens when I cannot pay?
When an account goes overdue, some account features are restricted until you make a payment. This means:
You can't create new Projects
You can't add new team members
You can't redeploy existing projects
For subscription renewals, payment must be successfully made within 14 days, else all deployments on your account will be paused. For new subscriptions, the initial payment must be successfully made within 24 hours.
You can be overdue when:
The card attached to the team expires
The bank declined the payment
Possible incorrect card details
The card is reported lost or stolen
There was no card on record or a payment method was removed
To fix, you can add a new payment method to bring your account back online.
Can I delay my payment or be given an extension?
No. Payments must be made upon invoice issuance. Delays and extensions are not available.
Can I pay annually?
No. Only monthly payments are supported. You can pay annually if you upgrade to an
Enterprise
plan. The Enterprise plan offers increased performance, collaboration, and security needs.
Can I change my payment method?
Yes. You will have to add a new payment method before you can remove the old one. To do this:
From your
dashboard
, select your team in the team switcher
Open
Settings
in the sidebar and select
Billing
from the left nav
Scroll to
Payment Method
and select the
Add new card
button
Invoices
Can I pay by invoice?
Yes. If you have a card on file, Vercel will charge it automatically. A receipt is then sent to you after your credit card gets charged. To view your past invoices:
From your
dashboard
, go to the Team's page from the team switcher
Open
Settings
in the sidebar followed by the
Invoices
link on the left
If you do not have a card on file, then you will have to add a payment method, and you will receive a receipt of payment.
Why am I overdue?
We were unable to charge your payment method for your latest invoice. This likely means that the payment was not successfully processed with the credit card on your account profile.
Some senders deduct a payment fee for transaction costs. This could mean that the amount charged on the invoice, does not reflect the amount due. To fix this make sure you add the transaction fee to the amount you send.
See
What happens when I cannot pay
for more information.
Can I change an existing invoice detail?
Invoice details must be accurate before adding a credit card at the end of a trial,
or prior to the upcoming invoice being finalized
. You can update your billing details on the
Billing settings page
.
Changes are reflected on future invoices
only
. Details on previous invoices will remain as they were issued and cannot be changed.
Does Vercel possess and display their VAT ID on invoices?
No. Vercel is a US-based entity and does not have a VAT ID. If applicable, customers are encouraged to add their own VAT ID to their billing details for self-reporting and tax compliance reasons within their respective country.
Can invoices be sent to my email?
Yes. By default, invoices are sent to the email address of the first
owner
of the team. To set a custom destination email address for your invoices, follow these steps:
From your
dashboard
, open
Settings
in the sidebar
Select
Billing
from the sidebar
Scroll down to find the editable
Invoice Email Recipient
field
If you are having trouble receiving these emails, please review the spam settings of your email workspace as these emails may be getting blocked.
Can I repay an invoice if I've used the wrong payment method?
No. Once an invoice is paid, it cannot be recharged with a different payment method, and refunds are not provided in these cases.
Billing
How are add-ons billed?
Pro add-ons are billed in the subsequent billing cycle as a line item on your invoice.
What happens if I purchase an add-on by mistake?
Open a support ticket
for your request and our team will assist you.
What do I do if I think my bill is wrong?
Please
open a support ticket
and provide the following information:
Invoice ID
The account email
The Team name
If your query relates to the monthly plan, or usage billing
Do I get billed for DDoS?
Vercel automatically mitigates against L3, L4, and L7 DDoS attacks
at the platform level for all plans. Vercel does not charge customers for traffic that gets blocked by the Firewall.
Usage will be incurred for requests that are successfully served prior to us automatically mitigating the event. Usage will also be incurred for requests that are not recognized as a DDoS event, which may include bot and crawler traffic.
For an additional layer of security, we recommend that you enable
Attack Mode
when you are under attack, which is available for free on all plans. While some malicious traffic is automatically challenged, enabling Attack Mode will challenge all traffic, including legitimate traffic to ensure that only real users can access your site.
You can monitor usage in the
Vercel Dashboard
under the
Usage
section in the sidebar, although you will
receive notifications
when nearing your usage limits.
What is a billing cycle?
The billing cycle refers to the period of time between invoices. The start date depends on when you created the account, or the account's trial phase ended. You can view your current and previous billing cycles on the Usage page in your dashboard sidebar.
The second tab indicates the range of the billing cycle. During this period, you would get billed for:
The amount of Team seats you have, and any addons you have purchased - Billed for the next 30 days of usage
The usage consumed during the last billing cycle - Billed for the last 30 days of additional usage
You can't change a billing cycle or the dates on which you get billed. You can view the current billing cycle by going to the
Settings
section in the sidebar and selecting
Billing
.
What if my usage goes over the included credit?
You will be charged for on-demand usage. In most cases, these charges appear on your next regular invoice at the end of the billing cycle. However, if your accrued usage crosses a billing threshold, you may receive a
partial invoice
before the cycle ends. Partial invoices cover only the usage that triggered the threshold.
What's the benefit of the credit-based model?
The monthly credit gives teams flexibility to allocate usage based on their actual workload, rather than being locked into rigid usage buckets they may not fully use.
Access
What can the Viewer seat do?
Viewer seats
can:
View and comment on deployments
Access analytics and project insights
Last updated
July 15, 2026
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Enterprise Plan
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Payments
What is the price of the Pro plan?
When are payments taken?
What payment methods are available?
What card types can I pay with?
What currency can I pay in?
What happens when I cannot pay?
Can I delay my payment or be given an extension?
Can I pay annually?
Can I change my payment method?
Invoices
Can I pay by invoice?
Why am I overdue?
Can I change an existing invoice detail?
Does Vercel possess and display their VAT ID on invoices?
Can invoices be sent to my email?
Can I repay an invoice if I've used the wrong payment method?
Billing
How are add-ons billed?
What happens if I purchase an add-on by mistake?
What do I do if I think my bill is wrong?
Do I get billed for DDoS?
What is a billing cycle?
What if my usage goes over the included credit?
What's the benefit of the credit-based model?
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