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twitter:description: Search through billions of items for similar matches to any object, in milliseconds. It's the next generation of search, an API call away.
twitter:image: https://www.pinecone.io/images/docs_og_image_v2.png
twitter:image:height: 630
twitter:image:width: 1200
twitter:title: The vector database to build knowledgeable AI | Pinecone
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[canonical-links]
https://docs.pinecone.io/guides/organizations/manage-billing/change-payment-method

[document-links]
/llms.txt: /llms.txt
Access your invoices: /guides/organizations/manage-billing/access-your-invoices
Account deactivation for non-payment: /guides/organizations/manage-billing/non-payment-account-deactivation
Add your team members to the new organization: /guides/organizations/manage-organization-members#add-a-member-to-an-organization
Architecture: /guides/get-started/database-architecture
Azure SaaS Resource Management: https://portal.azure.com/#blade/HubsExtension/BrowseResourceBlade/resourceType/Microsoft.SaaS%2Fresources
Bring your own cloud (BYOC): /guides/production/bring-your-own-cloud
Builder plan: https://www.pinecone.io/pricing/
CI/CD: /guides/production/automated-testing
Cancel the order: https://cloud.google.com/marketplace/docs/manage-billing#saas-products
Cancel the subscription: https://docs.aws.amazon.com/marketplace/latest/buyerguide/cancel-subscription.html#cancel-saas-subscription
Change your payment method: /guides/organizations/manage-billing/change-payment-method
Choose a pod type: /guides/indexes/pods/choose-a-pod-type-and-size
Concepts: /guides/get-started/concepts
Create a pod-based index: /guides/indexes/pods/create-a-pod-based-index
Create an index: /guides/index-data/create-an-index
Data modeling: /guides/index-data/data-modeling
Decrease latency: /guides/optimize/decrease-latency
Dedicated Read Nodes: /guides/index-data/dedicated-read-nodes
Delete records: /guides/manage-data/delete-data
Downgrade your plan: /guides/organizations/manage-billing/downgrade-billing-plan
Download a usage report: /guides/organizations/manage-billing/download-usage-report
Error handling: /guides/production/error-handling
Examples: /examples/notebooks
Fetch records: /guides/manage-data/fetch-data
Filter by metadata: /guides/search/filter-by-metadata
Full-text search: /guides/search/full-text-search
Guides: /guides/get-started/overview
Hybrid search: /guides/search/hybrid-search
IDEs & CLIs: /guides/get-started/ai-coding-tools
Implement multitenancy: /guides/index-data/implement-multitenancy
Increase relevance: /guides/optimize/increase-relevance
Increase throughput: /guides/optimize/increase-throughput
Integrations: /integrations/overview
Lexical search: /guides/search/lexical-search
List record IDs: /guides/manage-data/list-record-ids
Local development: /guides/operations/local-development
Log In: https://app.pinecone.io/?sessionType=login
Manage cost: /guides/manage-cost/manage-cost
Manage indexes: /guides/manage-data/manage-indexes
Manage namespaces: /guides/manage-data/manage-namespaces
Manage pod-based indexes: /guides/indexes/pods/manage-pod-based-indexes
Manage subscriptions: https://console.aws.amazon.com/marketplace
Migrate a pod-based index to serverless: /guides/indexes/pods/migrate-a-pod-based-index-to-serverless
Models: /models/overview
Monitor performance: /guides/production/monitoring
Monitor usage and costs: /guides/manage-cost/monitor-usage-and-costs
Orders: https://console.cloud.google.com/marketplace/orders
Organizations: https://app.pinecone.io/organizations/-/settings/account/organizations
Overview: /guides/get-started/overview
Overview: /guides/index-data/indexing-overview
Overview: /guides/indexes/pods/understanding-pod-based-indexes
Overview: /guides/production/production-checklist
Overview: /guides/search/search-overview
Pinecone Docs home page: https://www.pinecone.io
Pinecone Pricing page: https://www.pinecone.io/pricing/
Pinecone listing: https://aws.amazon.com/marketplace/pp/prodview-xhgyscinlz4jk
Pinecone listing: https://console.cloud.google.com/marketplace/product/pinecone-public/pinecone
Pinecone listing: https://marketplace.microsoft.com/product/saas/pineconesystemsinc1688761585469.pineconesaas
Quickstart: /guides/get-started/quickstart
Reciprocal rank fusion: /guides/search/reciprocal-rank-fusion
Reference: /reference/api/introduction
Releases: /release-notes/2026
Rerank results: /guides/search/rerank-results
Save on costs: /guides/optimize/save-on-costs
Scale pod-based indexes: /guides/indexes/pods/scale-pod-based-indexes
See details: /guides/manage-cost/understanding-cost#imports
Semantic search: /guides/search/semantic-search
Settings > Access > Members: https://app.pinecone.io/organizations/-/settings/access/members
Settings > Billing > Overview: https://app.pinecone.io/organizations/-/settings/billing
Settings > Billing > Plans: https://app.pinecone.io/organizations/-/settings/billing/plans
Settings > Manage: https://app.pinecone.io/organizations/-/settings/manage
Settings > Support > Tickets: https://app.pinecone.io/organizations/-/settings/support/ticket/create
Sign up free: https://app.pinecone.io/?sessionType=signup
Standard and Enterprise plans: https://www.pinecone.io/pricing/
Standard trial: /guides/organizations/manage-billing/standard-trial
Status: https://status.pinecone.io
Support: https://app.pinecone.io/organizations/-/settings/support
Target an index: /guides/manage-data/target-an-index
Test at scale: /guides/get-started/test-at-scale
Troubleshooting: /troubleshooting/contact-support
Understanding cost: /guides/manage-cost/understanding-cost
Update records: /guides/manage-data/update-data
Upgrade your plan: /guides/organizations/manage-billing/upgrade-billing-plan
delete your original organization: /troubleshooting/delete-your-organization
download your past invoices: /guides/organizations/manage-billing/access-your-invoices
github: https://github.com/pinecone-io
linkedin: https://www.linkedin.com/company/pinecone-io
organization owner or billing admin: /guides/organizations/understanding-organizations#organization-roles
upgrade to the Standard or Enterprise plan: /guides/organizations/manage-billing/upgrade-billing-plan
x: https://x.com/pinecone?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
youtube: https://www.youtube.com/@pinecone-io

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[content]
Change your payment method - Pinecone Docs
Documentation Index
Fetch the complete documentation index at:
/llms.txt
Use this file to discover all available pages before exploring further.
Skip to main content
🎉 New: Standard and Enterprise orgs get a one-time
$250 bulk import credit
(1 TB), valid through August 30, 2026.
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Pinecone Docs
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Navigation
Manage billing
Change your payment method
Guides
Reference
Examples
Models
Integrations
Troubleshooting
Releases
Pinecone Database
Get started
Overview
Quickstart
IDEs & CLIs
Test at scale
Concepts
Architecture
Index data
Overview
Create an index
Data modeling
Data ingestion
Implement multitenancy
Dedicated Read Nodes
Search
Overview
Full-text search
Semantic search
Lexical search
Hybrid search
Reciprocal rank fusion
Filter by metadata
Rerank results
Optimize
Increase relevance
Increase throughput
Decrease latency
Save on costs
Manage data
Target an index
Manage indexes
Manage namespaces
Manage backups
Update records
Delete records
Fetch records
List record IDs
Manage cost
Understanding cost
Manage cost
Monitor usage and costs
Move to production
Overview
Bring your own cloud (BYOC)
Enforce security
Error handling
Monitor performance
CI/CD
Admin
Manage billing
Upgrade your plan
Change your payment method
Account deactivation for non-payment
Downgrade your plan
Download a usage report
Access your invoices
Standard trial
Manage organizations
Manage projects
Operations
Integrate with cloud storage
Integrate with AI agents
Local development
Using pods
Overview
Migrate a pod-based index to serverless
Choose a pod type
Create a pod-based index
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Scale pod-based indexes
Back up and restore
On this page
Credit card → marketplace
Marketplace → credit card
Marketplace → marketplace
Credit card → credit card
Manage billing
Change your payment method
Copy page
Copy page
Update your Pinecone organization payment method in the console, including credit card details, billing address, and payment preferences.
Copy page
Copy page
You can pay for the
Standard and Enterprise plans
with a credit/debit card or through the AWS Marketplace, Microsoft Marketplace, or Google Cloud Marketplace. This page describes how to switch between these payment methods.
To change your payment method, you must be an
organization owner or billing admin
.
The
Builder plan
is available with credit/debit card billing only and is not supported through cloud marketplaces.
To switch a Builder-plan organization to marketplace billing, first
upgrade to the Standard or Enterprise plan
using the marketplace subscription flow.
​
Credit card → marketplace
To change from credit card to marketplace billing, you’ll need to:
Create a new Pinecone organization through the marketplace
Migrate your existing projects to the new Pinecone organization
Add your team members to the new Pinecone organization
Downgrade your original Pinecone organization once migration is complete
Credit card → Google Cloud
Credit card → AWS
Credit card → Microsoft
To change from paying with a credit card to paying through the Google Cloud Marketplace, do the following:
Subscribe to Pinecone in the Google Cloud Marketplace:
In the Google Cloud Marketplace, go to the
Pinecone listing
.
Click
Subscribe
.
On the
Order Summary
page, select a billing account, accept the terms and conditions, and click
Subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
On the
Your order request has been sent to Pinecone
modal, click
Sign up with Pinecone
. This takes you to a Google-specific Pinecone sign-up page.
Sign up using the same authentication method as your existing Pinecone organization.
Create a new Pinecone organization and connect it to your Google Cloud Marketplace account:
On the
Connect GCP to Pinecone
page, choose
Select an organization > + Create New Organization
.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
Enter the name of the new organization and click
Connect to Pinecone
.
On the
Confirm GCP marketplace Connection
modal, click
Connect
. This takes you to your new organization in the Pinecone console.
Migrate your projects to the new Pinecone organization:
In the Pinecone console, go to
Settings > Access > Members
.
Make sure the
Owner
email address for your original organization is set as an
Owner
or
Billing Admin
for your new organization. This allows Pinecone to verify that both the original and new organizations are owned by the same person.
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from credit card to Google Cloud Marketplace.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
Going forward, your usage of Pinecone will be billed through the Google Cloud Marketplace.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
To change from paying with a credit card to paying through the AWS Marketplace, do the following:
Subscribe to Pinecone in the AWS Marketplace:
In the AWS Marketplace, go to the
Pinecone listing
.
Click
View purchase options
.
On the
Subscribe to Pinecone Vector Database
page, review the offer and then click
Subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
You’ll see a message stating that your subscription is in process. Click
Set up your account
. This takes you to an AWS-specific Pinecone sign-up page.
Sign up using the same authentication method as your existing Pinecone organization.
Create a new Pinecone organization and connect it to your AWS account:
On the
Connect AWS to Pinecone
page, choose
Select an organization > + Create New Organization
.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
Enter the name of the new organization and click
Connect to Pinecone
.
On the
Confirm AWS Marketplace Connection
modal, click
Connect
. This takes you to your new organization in the Pinecone console.
Migrate your projects to the new Pinecone organization:
In the Pinecone console, go to
Settings > Access > Members
.
Make sure the
Owner
email address for your original organization is set as an
Owner
or
Billing Admin
for your new organization. This allows Pinecone to verify that both the original and new organizations are owned by the same person.
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from credit card to Google Cloud Marketplace.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
Going forward, your usage of Pinecone will be billed through the AWS Marketplace.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
To change from paying with a credit card to paying through the Microsoft Marketplace, do the following:
Subscribe to Pinecone in the Microsoft Marketplace:
In the Microsoft Marketplace, go to the
Pinecone listing
.
Click
Get it now
.
Select the
Pinecone - Pay As You Go
plan.
Click
Subscribe
.
On the
Subscribe to Pinecone
page, select the required details and click
Review + subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
Click
Subscribe
.
After the subscription is approved, click
Configure account now
. This redirects you to an Microsoft-specific Pinecone login page.
Sign up using the same authentication method as your existing Pinecone organization.
Create a new Pinecone organization and connect it to your Microsoft Marketplace account:
On the
Connect Azure to Pinecone
page, choose
Select an organization > + Create New Organization
.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
Enter the name of the new organization and click
Connect to Pinecone
.
On the
Connect Azure marketplace connection
modal, click
Connect
. This takes you to your new organization in the Pinecone console.
Migrate your projects to the new Pinecone organization:
In the Pinecone console, go to
Settings > Access > Members
.
Make sure the
Owner
email address for your original organization is set as an
Owner
or
Billing Admin
for your new organization. This allows Pinecone to verify that both the original and new organizations are owned by the same person.
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from credit card to Microsoft Marketplace.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
Going forward, your usage of Pinecone will be billed through the Microsoft Marketplace.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
​
Marketplace → credit card
To change from marketplace billing to credit card, you’ll need to:
Create a new organization in your Pinecone account
Upgrade the new organization to the Standard or Enterprise plan
Migrate your existing projects to the new organization
Add your team members to the new organization
Downgrade your original organization once migration is complete
Google Cloud → credit card
AWS → credit card
Microsoft → credit card
To change from paying through the Google Cloud Marketplace to paying with a credit card, do the following:
Create a new organization in your Pinecone account:
In the Pinecone console, go to
Organizations
.
Click
+ Create organization
.
Enter the name of the new organization and click
Create
.
Upgrade the new organization:
Go to
Settings > Billing > Plans
.
Click
Upgrade
in the
Standard
or
Enterprise
plan section.
Click
Credit / Debit card
.
Enter your credit card information.
Click
Upgrade
.
The new organization is now set up with credit card billing. You’ll use this organization after completing the rest of this process.
Migrate your projects to the new Pinecone organization:
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from Google Cloud Marketplace to credit card.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
On the
Continue your downgrade on the GCP marketplace
modal, click
Continue to marketplace
. This takes you to your orders page in Google Cloud Marketplace.
Cancel the order
for your original organization.
If you don’t see the order, check that the correct billing account is selected.
Going forward, you’ll use your new organization and your usage will be billed through the credit card you provided.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
To change from paying through the AWS Marketplace to paying with a credit card, do the following:
Create a new organization in your Pinecone account:
In the Pinecone console, go to
Organizations
.
Click
+ Create organization
.
Enter the name of the new organization and click
Create
.
Upgrade the new organization:
Go to
Settings > Billing > Plans
.
Click
Upgrade
in the
Standard
or
Enterprise
plan section.
Click
Credit / Debit card
.
Enter your credit card information.
Click
Upgrade
.
The new organization is now set up with credit card billing. You’ll use this organization after completing the rest of this process.
Migrate your projects to the new Pinecone organization:
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from AWS Marketplace to credit card.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
On the
Continue your downgrade on the AWS marketplace
modal, click
Continue to marketplace
. This takes you to the
Manage subscriptions
page in the AWS Marketplace.
Cancel the subscription
to Pinecone.
Going forward, you’ll use your new organization and your usage will be billed through the credit card you provided.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
To change from paying through the Microsoft Marketplace to paying with a credit card, do the following:
Create a new organization in your Pinecone account:
In the Pinecone console, go to
Organizations
.
Click
+ Create organization
.
Enter the name of the new organization and click
Create
.
Upgrade the new organization:
Go to
Settings > Billing > Plans
.
Click
Upgrade
in the
Standard
or
Enterprise
plan section.
Click
Credit / Debit card
.
Enter your credit card information.
Click
Upgrade
.
The new organization is now set up with credit card billing. You’ll use this organization after completing the rest of this process.
Migrate your projects to the new Pinecone organization:
Go to
Settings > Manage
and copy your new organization ID.
Go to
Settings > Support > Tickets
.
For
Ticket category
, select
Project or Organization Management
.
For
Subject
, enter “Migrate projects to a new organization”.
For
Description
, enter the following:
I am changing my payment method from Microsoft Marketplace to credit card.
Please migrate my projects to my new organization: `<NEW_ORG_ID>`
Click
Submit
.
Add your team members to the new organization:
In the Pinecone console, go to
Settings > Access > Members
.
Add your team members to the new organization
.
Downgrade your original Pinecone organization:
Do not downgrade your original organization until you receive a confirmation that Pinecone has finished the migration to your new organization.
In the Pinecone console, go to your original organization.
Go to
Settings > Billing > Plans
.
In the
Starter
section, click
Downgrade
.
Click
Confirm downgrade
.
On the
Continue your downgrade on Azure marketplace
modal, click
Continue to marketplace
.
On the
SaaS
page, click your subscription to Pinecone.
Click
Cancel subscription
.
Confirm the cancellation.
Going forward, you’ll use your new organization and your usage will be billed through the credit card you provided.
You can
delete your original organization
. However, before deleting, make sure to
download your past invoices
since you will lose access to them once the organization is deleted.
​
Marketplace → marketplace
To change from one marketplace to another, you’ll need to:
Subscribe to Pinecone in the new marketplace
Connect your existing org to the new marketplace
Cancel your subscription in the old marketplace
Any marketplace → Google Cloud
Any marketplace → AWS
Any marketplace → Microsoft
To change to a Google Cloud Marketplace billing account, do the following:
Subscribe to Pinecone in the Google Cloud Marketplace:
In the Google Cloud Marketplace, go to the
Pinecone listing
.
Click
Subscribe
.
On the
Order Summary
page, select a billing account, accept the terms and conditions, and click
Subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
On the
Your order request has been sent to Pinecone
modal, click
Sign up with Pinecone
. This takes you to a Google-specific Pinecone login page.
Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
Connect your existing org to your Google account:
On the
Connect GCP to Pinecone
page, select the Pinecone organization that you want to use Google Cloud Marketplace.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
On the
Confirm GCP marketplace connection
modal, click
Connect
. This takes you to your organization in the Pinecone console.
Going forward, your usage of Pinecone will be billed through the Google Cloud Marketplace.
Cancel your subscription in your previous marketplace:
For AWS:
In the AWS Marketplace, go to the
Manage subscriptions
page in the AWS Marketplace.
Cancel the subscription
to Pinecone.
For Microsoft:
Go to
Azure SaaS Resource Management
.
Select your subscription to Pinecone.
Click
Cancel subscription
.
Confirm the cancellation.
To change to an AWS Marketplace billing account, do the following:
Subscribe to Pinecone in the AWS Marketplace:
In the AWS Marketplace, go to the
Pinecone listing
in the AWS Marketplace.
Click
View purchase options
.
On the
Subscribe to Pinecone Vector Database
page, review the offer and then click
Subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
You’ll see a message stating that your subscription is in process. Click
Set up your account
. This takes you to an AWS-specific Pinecone login page.
Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
Connect your existing org to your AWS account:
On the
Connect AWS to Pinecone
page, select the Pinecone organization that you want to change to AWS Marketplace.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
On the
Confirm AWS marketplace connection
modal, click
Connect
. This takes you to your organization in the Pinecone console.
Going forward, your usage of Pinecone will be billed through the AWS Marketplace.
Cancel your subscription in your previous marketplace:
For Google Cloud Marketplace:
Go to the
Orders
page.
Cancel the order
for Pinecone.
For Microsoft Marketplace:
Go to
Azure SaaS Resource Management
.
Select your subscription to Pinecone.
Click
Cancel subscription
.
Confirm the cancellation.
To change to a Microsoft Marketplace billing account, do the following:
Subscribe to Pinecone in the Microsoft Marketplace:
In the Microsoft Marketplace, go to the
Pinecone listing
.
Click
Get it now
.
Select the
Pinecone - Pay As You Go
plan.
Click
Subscribe
.
On the
Subscribe to Pinecone
page, select the required details and click
Review + subscribe
.
The billing unit listed does not reflect the actual cost or metering of costs for Pinecone. See the
Pinecone Pricing page
for accurate details.
Click
Subscribe
.
After the subscription is approved, click
Configure account now
. This redirects you to an Microsoft-specific Pinecone login page.
Log in to your Pinecone account. Use the same authentication method as your existing Pinecone organization.
Connect your existing org to your Microsoft account:
On the
Connect Azure to Pinecone
page, select the Pinecone organization that you want to change to Microsoft Marketplace.
If you see a message saying that the subscription is still in process, wait a few minutes, refresh the page, and proceed only when the message has disappeared.
On the
Confirm Azure marketplace connection
modal, click
Connect
. This takes you to your organization in the Pinecone console.
Going forward, your usage of Pinecone will be billed through the Microsoft Marketplace.
Cancel your subscription in your previous marketplace:
For Google Cloud Marketplace:
Go to the
Orders
page.
Cancel the order
for Pinecone.
For AWS Marketplace:
Go to the
Manage subscriptions
page in the AWS Marketplace.
Cancel the subscription
to Pinecone.
​
Credit card → credit card
To update your credit card information in the Pinecone console, do the following:
Go to
Settings > Billing > Overview
.
In the
Billing Contact
section, click
Edit
.
Enter your new credit card information.
Click
Update
.
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