[metadata]
description: Manage billing settings, view costs, and configure payment methods for your Atlas organization, including subscriptions and cross-organization billing options.
og:description: Manage billing settings, view costs, and configure payment methods for your Atlas organization, including subscriptions and cross-organization billing options.
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og:title: Manage Billing - Atlas - MongoDB Docs
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og:url: https://www.mongodb.com/
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twitter:description: Manage billing settings, view costs, and configure payment methods for your Atlas organization, including subscriptions and cross-organization billing options.
twitter:image: https://www.mongodb.com/docs/assets/meta_generic.png
twitter:image:alt: MongoDB logo featuring a green leaf on a dark green background.
twitter:site: @mongodb
twitter:title: Manage Billing - Atlas - MongoDB Docs
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[canonical-links]
https://www.mongodb.com/docs/atlas/billing/

[document-links]
ACID Transactions: https://www.mongodb.com/resources/basics/databases/acid-transactions
AI Model APIs: https://www.mongodb.com/docs/voyageai/management/billing
APIs: /docs/atlas/api/
AWS Marketplace: /docs/atlas/billing/aws-self-serve-marketplace/
Activate a Subscription.: /docs/atlas/billing/subscriptions/#std-label-activate-subscription
Additional Services: /docs/atlas/billing/additional-services/
Artificial Intelligence: https://www.mongodb.com/solutions/use-cases/artificial-intelligence
Atlas Architecture Center: /docs/atlas/architecture/current/
Atlas Build and scale with an AI-ready platform: https://www.mongodb.com/atlas
Atlas Documentation Get started using Atlas: https://www.mongodb.com/docs/atlas/
Atlas Flex Costs: /docs/atlas/billing/atlas-flex-costs/
Atlas Kubernetes Operator: /docs/atlas/operator/current/
Atlas Status: https://status.mongodb.com/
Atlas Users: /docs/atlas/access/manage-org-users/
Atlas for Government: /docs/atlas/government/
Automated Embedding: https://www.mongodb.com/docs/vector-search/crud-embeddings/automated-embedding/billing
Available Credits: /docs/atlas/billing/subscriptions/#std-label-subscription-level
Azure Marketplace: /docs/atlas/billing/azure-self-serve-marketplace/
Backup and Restore: /docs/current/core/backups/
Backup, Restore, and Archive: /docs/atlas/backup-restore-cluster/
Billing Breakdown and Optimization: /docs/atlas/billing/billing-breakdown-optimization/
Billing: https://cloud.mongodb.com/go?l=https%3A%2F%2Fcloud.mongodb.com%2Fv2%23%2Forg%2F%3Corganization%3E%2Fbilling%2Foverview
Blog Read articles and announcements: https://www.mongodb.com/blog
Careers Start your next adventure: https://www.mongodb.com/company/careers
Careers: https://www.mongodb.com/careers
Client Libraries: /docs/drivers/
Cloud Manager: /docs/cloud-manager/
Cluster Configuration: /docs/atlas/billing/cluster-configuration-costs/
Clusters: /docs/atlas/create-connect-deployments/
Community Edition Develop locally with MongoDB: https://www.mongodb.com/products/self-managed/community-edition
Community Edition: https://www.mongodb.com/try/download/community
Community Join a global community of developers: https://www.mongodb.com/community/
Company Learn more about who we are: https://www.mongodb.com/company
Compass Work with MongoDB data in a GUI: https://www.mongodb.com/products/tools/compass
Connect with Us: https://www.mongodb.com/company/contact/social-media-hub
Connect with an expert: https://www.mongodb.com/company/contact
Contact Us: https://www.mongodb.com/company/contact
Controllers for Kubernetes Operator: /docs/kubernetes/current/
Cost Explorer: https://cloud.mongodb.com/go?l=https%3A%2F%2Fcloud.mongodb.com%2Fv2%23%2Forg%2F%3Corganization%3E%2Fbilling%2FcostExplorer
Courses and Certification Learn for free from MongoDB: https://learn.mongodb.com/
Create an Organization.: /docs/atlas/access/orgs-create-view-edit-delete/#std-label-create-organization
Customer Portal: https://support.mongodb.com/welcome
Customer Support: https://www.mongodb.com/services/support
Data Federation: /docs/atlas/billing/data-federation/
Data Transfer: /docs/atlas/billing/data-transfer-costs/
Database Deploy a multi-cloud database: https://www.mongodb.com/products/platform/atlas-database
Deployment: /docs/deployment/
Development: /docs/development/
Docs Home: /docs/
Document Databases: https://www.mongodb.com/resources/basics/databases/document-databases
Download: https://www.mongodb.com/try/download/community
Download: https://www.mongodb.com/try/download/enterprise
Edge and Mobile: https://www.mongodb.com/solutions/use-cases/edge-and-mobile
Enterprise Advanced Run and manage MongoDB yourself: https://www.mongodb.com/products/self-managed/enterprise-advanced
Enterprise Advanced: https://www.mongodb.com/try/download/enterprise
Events and Webinars Find an event or webinar near you: https://www.mongodb.com/events
Exit Codes & Statuses: /docs/current/reference/exit-codes/
Explore Your Data: /docs/atlas/atlas-ui/
Financial Services: https://www.mongodb.com/solutions/industries/financial-services
GCP Marketplace: /docs/atlas/billing/gcp-self-serve-marketplace/
Gaming: https://www.mongodb.com/solutions/use-cases/gaming
Get Started with Terraform: /docs/atlas/terraform/
Get Started: /docs/get-started/
Get Started: https://www.mongodb.com/cloud/atlas/register
GitHub: https://github.com/mongodb
GraphQL APIs on AWS: /docs/atlas/graphql-api/
Healthcare: https://www.mongodb.com/solutions/industries/healthcare
History: /docs/atlas/billing/subscriptions/#std-label-subscription-level
Installation: /docs/current/installation/
Integrations Integrations with third-party services: https://cloud.mongodb.com/ecosystem/?filter=integration
Intelligent Search: https://www.mongodb.com/solutions/use-cases/intelligent-search
International Usage & Taxes: /docs/atlas/billing/international-usage/
International Usage and Taxation.: /docs/atlas/billing/international-usage/#std-label-atlas-international-tax
Investor Relations: https://investors.mongodb.com
Invoice Breakdown: /docs/atlas/billing/invoice-breakdown/
Invoices page: /docs/atlas/billing/invoices/#std-label-view-current-invoice
Invoices: /docs/atlas/billing/invoices/
Kubernetes Operator (Deprecated): /docs/kubernetes-operator/v1.33
Leadership Meet our executive team: https://www.mongodb.com/company/leadership
Learn more: https://investors.mongodb.com/
Learn more: https://www.mongodb.com/services/consulting/ai-applications-program
Learn more: https://www.mongodb.com/solutions/startups
Legal: https://www.mongodb.com/legal
Linked Organizations: https://cloud.mongodb.com/go?l=https%3A%2F%2Fcloud.mongodb.com%2Fv2%23%2Forg%2F%3Corganization%3E%2Fbilling%2FlinkOrgs
MEAN Stack: https://www.mongodb.com/resources/languages/mean-stack
MERN Stack: https://www.mongodb.com/resources/languages/mern-stack
Manage Billing: /docs/atlas/billing/
Manage Invoices: /docs/atlas/billing/invoices/#std-label-atlas-invoices
Management: /docs/management/
Manufacturing: https://www.mongodb.com/solutions/industries/manufacturing
Migrate or Import Data: /docs/atlas/import/
Migrate to Flex Clusters: /docs/atlas/flex-migration/
Modernization: https://www.mongodb.com/solutions/use-cases/modernize
MongoDB 8.0 Our fastest version ever: https://www.mongodb.com/products/updates/version-release
MongoDB Atlas AWS CloudFormation Resources: https://github.com/mongodb/mongodbatlas-cloudformation-resources?tab=readme-ov-file#readme
MongoDB Atlas Terraform Provider: https://registry.terraform.io/providers/mongodb/mongodbatlas/latest/docs
MongoDB Atlas: https://www.mongodb.com/cloud/atlas/register
MongoDB Drivers Use drivers and libraries for MongoDB: https://www.mongodb.com/docs/drivers/
MongoDB Sales.: https://www.mongodb.com/company/contact?tck=docs
MongoDB Sales: https://www.mongodb.com/company/contact?tck=docs
Monitor Clusters: /docs/atlas/monitoring-alerts/
Monitor Clusters: /docs/current/administration/monitoring/
Native Reranking: https://www.mongodb.com/docs/vector-search/query/native-reranking/billing
Newsroom Read press releases and news stories: https://www.mongodb.com/company/newsroom
NoSQL Databases: https://www.mongodb.com/resources/basics/databases/nosql-explained
Online Archive: /docs/atlas/billing/online-archive/
Operations Checklist: /docs/current/administration/production-checklist-operations/
Ops Manager: /docs/ops-manager/current/
Organization Alerts: https://cloud.mongodb.com/go?l=https%3A%2F%2Fcloud.mongodb.com%2Fv2%23%2Forg%2F%3Corganization%3E%2Falerts%2Flist
Organization Billing Admin: /docs/atlas/reference/user-roles/#mongodb-authrole-Organization-Billing-Admin
Organization Billing Viewer .: /docs/atlas/reference/user-roles/#mongodb-authrole-Organization-Billing-Viewer
Organization Billing Viewer: /docs/atlas/reference/user-roles/#mongodb-authrole-Organization-Billing-Viewer
Organization Owner: /docs/atlas/reference/user-roles/#mongodb-authrole-Organization-Owner
Organization Settings: https://cloud.mongodb.com/go?l=https%3A%2F%2Fcloud.mongodb.com%2Fv2%23%2Forg%2F%3Corganization%3E%2Fsettings%2Fgeneral
Overview: /docs/atlas/
Overview: /docs/atlas/infrastructure/
Partners Learn about our partner ecosystem: https://www.mongodb.com/company/partners
Payment and Usage Details.: /docs/atlas/billing/invoices/#std-label-payment-details
Payment status.: /docs/atlas/billing/invoices/#std-label-payment-statuses
Payments: https://www.mongodb.com/solutions/use-cases/payments
Pricing: https://www.mongodb.com/pricing
Privacy Policy: https://www.mongodb.com/legal/privacy/privacy-policy
Production Notes: /docs/atlas/production-notes/
Production Notes: /docs/current/administration/production-notes/
Public Sector: https://www.mongodb.com/solutions/industries/public-sector
RAG Database: https://www.mongodb.com/resources/basics/artificial-intelligence/retrieval-augmented-generation
Reference: /docs/atlas/reference/
Relational Migrator Migrate to MongoDB with confidence: https://www.mongodb.com/products/tools/relational-migrator
Release Notes: https://www.mongodb.com/docs/atlas/release-notes/
Release Notes: https://www.mongodb.com/docs/manual/release-notes/
Resources Hub Get help building the next big thing with MongoDB: https://www.mongodb.com/resources
Retail: https://www.mongodb.com/solutions/industries/retail
Search Deliver engaging search experiences: https://www.mongodb.com/products/platform/atlas-search
Search Nodes: /docs/atlas/billing/search-node/
Search and Vector Search: /docs/search/self-managed/current/
Security Information: https://www.mongodb.com/company/contact/mongodb-vulnerability-disclosure-policy
Security: /docs/current/core/self-managed-security/
See Stories: https://www.mongodb.com/solutions/customer-case-studies
Server Documentation Learn to use MongoDB: https://www.mongodb.com/docs/manual/
Serverless Development: https://www.mongodb.com/solutions/use-cases/serverless
Sign In: https://account.mongodb.com/account/login
Sign Up: https://www.mongodb.com/cloud/atlas/register
Solutions Library Organized and tailored solutions to kick-start projects: https://www.mongodb.com/docs/atlas/architecture/current/solutions-library
Stream Processing Integrate MongoDB and Kafka: https://www.mongodb.com/products/platform/atlas-stream-processing
Stream Processing: /docs/atlas/billing/stream-processing-costs/
Strong Customer Authentication (SCA).: /docs/atlas/billing/international-usage/#std-label-sca-changes
Subscriptions: /docs/atlas/billing/subscriptions/
Support: https://www.mongodb.com/services/support
Taxation by Region.: /docs/atlas/billing/international-usage/#std-label-atlas-international-tax
Telecommunications: https://www.mongodb.com/solutions/industries/telecommunications
Terraform Modules: /docs/atlas/terraform-modules-landing-zone/
Tools and Connectors Learn how to connect to MongoDB: https://www.mongodb.com/docs/tools-and-connectors/
Tools: /docs/tools-and-connectors/
Trust Center: https://www.mongodb.com/products/platform/trust
Understand Your MongoDB Invoice.: /docs/atlas/billing/invoice-breakdown/#std-label-atlas-invoice-breakdown
VAT ID.: /docs/atlas/billing/international-usage/#std-label-vat-id-number
Vector Databases: https://www.mongodb.com/resources/basics/databases/vector-databases
Vector Search Design intelligent apps with gen AI: https://www.mongodb.com/products/platform/atlas-vector-search
View All Products Explore our full developer suite: https://www.mongodb.com/products
billing alerts.: /docs/atlas/reference/alert-conditions/#std-label-billing-alerts
billing alerts: /docs/atlas/reference/alert-conditions/#std-label-billing-alerts
configure billing alerts:: /docs/atlas/configure-alerts/#std-label-configure-alert-settings-tabs
contact support.: /docs/atlas/support/#std-label-request-support
https://www.mongodb.com
monthly commitment subscription: /docs/atlas/billing/subscriptions/#std-label-subscription-types
organizations: /docs/atlas/tutorial/manage-organizations/#std-label-manage-org-access
payment and usage details: /docs/atlas/billing/invoices/#std-label-payment-details
payment details: /docs/atlas/billing/invoices/#std-label-payment-details
programatically: https://www.mongodb.com/docs/api/doc/atlas-admin-api-v2/operation/operation-createorganization
rename an organization: /docs/atlas/access/orgs-create-view-edit-delete/#std-label-rename-organization
subscription level: /docs/atlas/billing/subscriptions/#std-label-subscription-level
subscription.: /docs/atlas/billing/subscriptions/#std-label-activate-subscription
subscription.: /docs/atlas/billing/subscriptions/#std-label-atlas-subscriptions
subscription: /docs/atlas/billing/subscriptions/#std-label-activate-subscription
subscription: /docs/atlas/billing/subscriptions/#std-label-subscription-types
view all of your invoices.: /docs/atlas/billing/invoices/#std-label-view-past-invoices

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{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Billing Cost Explorer","step":[{"@type":"HowToStep","name":"In Atlas, go to the Cost Explorer page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Cost Explorer under the Billing header. The Cost Explorer page displays."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Billing Quota Management","step":[{"@type":"HowToStep","name":"In Atlas, go to the Organization Settings page.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Organization Settings. The Organization Settings page displays."},{"@type":"HowToStep","name":"In Atlas, go to the Organization Alerts page.","text":"If it's not already displayed, select your desired organization from the  Organizations menu menu in the navigation bar.In the top-right corner of the Atlas UI, click the Alerts icon.Click Alerts under the Organization header. The Organization Alerts page displays."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Limitations","step":[{"@type":"HowToStep","name":"(Optional) In Atlas, create an organization to configure as a paying organization.","text":"If you wish to create a new organization through which to pay, Create an Organization. You can rename an organization to reach your desired cross-organization configuration."},{"@type":"HowToStep","name":"In Atlas, go to the Linked Organizations page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Linked Organizations under the Billing header. The Linked Organizations page displays."},{"@type":"HowToStep","name":"Start linking.","text":"If you are configuring a new paying organization, click Start Linking. If your organization is already a paying organization, click Link More Organizations."},{"@type":"HowToStep","name":"Select organizations to link to your paying organization.","text":"A dialog box displays your selected organization under Paying organization on the left and a list of organizations you may link to it under Select organizations to link on the right. Select each organization you wish to link to your paying organization. Click Review and Finish."},{"@type":"HowToStep","name":"Review and finalize your links.","text":"Confirm that your organizations are linked as intended and click Finish."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Retry a Failed Payment","step":[{"@type":"HowToStep","name":"In Atlas, go to the Billing page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Overview under the Billing header. The Billing page displays."},{"@type":"HowToStep","name":"Review the Overview page.","text":"In the Overview page, you can explore: Invoice information that includes a Pending Invoice section, which shows your Net Month-to-Date Amount for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a Last Invoice section, which shows your usage and amount due for the previous billing period.The billing cost visualization charts.The Available Credits and History sections."},{"@type":"HowToStep","name":"Verify your Payment Method.","text":"View the payment method displayed in the Payment Method card. If this method appears incorrect, click Edit in that card."},{"@type":"HowToStep","name":"Filter your list of invoices, if desired.","text":"You can filter the invoices by status and date. To filter by status, click the Status drop-down and select the status to which you want to limit the results:StatusInvoice TypePendingInvoices still pending payment.FreeInvoices with a total charge of $0.00.SuccessfulInvoices that are paid.To filter by invoice date, set the From or To date inputs to the required date range.If you leave From blank, Atlas sets the lower date boundary to the organization's creation date.If you leave To blank, Atlas sets the upper date boundary to the current date."},{"@type":"HowToStep","name":"Open your invoice to see its payment details.","text":"To open a specific invoice, click its link in Invoice Date or Invoice Period. The invoice page shows the following sections: Invoice SectionContentsInvoice header cardThe invoice amount due, the total cost of your usage for the billing period, and your billing information. In this card, you can export the invoice details to PDF or CSV. If you use credits, you can also see your total credit usage and the credit unit price.Payment DetailsPayments that are itemized by the payment method. The table lists:Payment methods, which may include Atlas credits from a prepaid subscription or promotional subscription, a monthly commitment subscription, a marketplace subscription, a credit card, or PayPal.Date: the date when Atlas issued the charge.Payment status.Usage: the dollar or credit amount you have used.Billed Usage: the amount you are being billed for. Billed Usage amount can differ from the usage amount in a number of cases, such as when a month's usage is below the monthly minimum on your Atlas subscription, or a month's billed usage encompasses usage for multiple months.Total Cost: the unit price multiplied by billed usage, plus taxes. Taxes represent the amount of taxes collected by MongoDB. If you have a marketplace subscription, taxes are imposed by your Cloud Provider. To learn more, see Taxation by Region.Amount Due.Action that you can click. Actions can be one of the following:PDF: download the PDF of the tax invoice that you receive by email.VIEW DETAILS: view your subscription's monthly commitment details.PAY NOW: pay your bill directly if you are a YayPay customer.RETRY: retry the failed payment.To learn more, see Payment and Usage Details.Total Usage chartThe total usage by your Atlas usage over the billing period. You can filter usage by service. To learn more, see Invoice Charts.By Deployment chartThe proportion of your usage incurred by each of your deployments for one or all projects. To learn more, see Invoice Charts.Summary By Project tableA summarized list of usage costs per project, excluding subscription charges.Summary by Service tableList of all Atlas services, App Services, MongoDB Charts, Atlas Embedding and Reranking API, and Atlas Subscription Plans with corresponding usage costs for each service, and the total usage amount. Atlas Embedding and Reranking API charges appear under AI Model APIs.Usage DetailsList of all line item details for each month's bill. This is a granular breakout of all services that are invoiced, including dates used and billed, quantity (the number of server hours), the project, the cloud provider that hosts the usage, the SKU rate, and the amount. Usage that isn't associated with a cloud provider appears under Other Atlas Usage. You can download the usage details as a CSV. To learn more, see Payment and Usage Details."},{"@type":"HowToStep","name":"Retry the payment.","text":"Locate the Payment Details section in your invoice page.Review the values in the Actions column to locate the Retry action.Click Retry. Customers in the European Economic Area (EEA) may experience payment failures due to Strong Customer Authentication (SCA), a European regulatory requirement. To learn how to authenticate a credit card and comply with SCA, see Strong Customer Authentication (SCA)."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Set Payment Method","step":[{"@type":"HowToStep","name":"In Atlas, go to the Billing page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Overview under the Billing header. The Billing page displays."},{"@type":"HowToStep","name":"Review the Overview page.","text":"In the Overview page, you can explore: Invoice information that includes a Pending Invoice section, which shows your Net Month-to-Date Amount for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a Last Invoice section, which shows your usage and amount due for the previous billing period.The billing cost visualization charts.The Available Credits and History sections."},{"@type":"HowToStep","text":"Click Edit in the Payment Method card."},{"@type":"HowToStep","name":"Update your Billing Address details as needed.","text":"FieldNecessityActionFull nameRequiredType the full name associated with your billing address.CountryRequiredSelect the country for your billing address. You can also start typing the name of the country and then select it from the filtered list of countries.VAT IDConditionalAtlas displays the VAT ID field if you select a country other than the United States.To learn more about VAT, see VAT ID.If your company's billing address is in a country other than the United States (USA), Atlas typically charges VAT if you do not enter a valid VAT ID Number on your billing profile.IMPORTANT: If your billing address is in Ireland or certain Canadian provinces, Atlas always charges VAT, even with a valid VAT ID Number.To learn more about VAT by region, see International Usage and Taxation.AddressRequiredType the street address for your billing address.Apt, suite, etc.OptionalType the apartment, suite, or floor number for your billing address.CityRequiredType the name of the city for your billing address.State/Province/RegionRequiredType or select the political subdivision in which your billing address exists. The label and field change depending on what you selected as your Country:If you select United States as your Country, this label changes to State. The field changes to a dropdown menu of U.S. states. You can also start typing the name of the state and then select it from the filtered list of states.If you select Canada as your Country, this label changes to Province. The field changes to a dropdown menu of Canadian provinces. You can also start typing the name of the province and then select it from the filtered list of provinces.If you select any other country as your Country, this label changes to State/Province/Region. The field changes to a text box. Type the name of your province, state, or region in this box.ZIP or Postal CodeRequiredType the ZIP (U.S.) or Postal Code (other countries) for your billing address."},{"@type":"HowToStep","name":"Select your Payment Method.","text":"In the Payment Method section, select one of the following options: If you select Card, enter the following details:FieldNecessityActionCard NumberRequiredType your card number.Expiration DateRequiredType your card's expiration date in MM/YY format.CVCRequiredType the three-digit security code for your card. For American Express, the security code is the 4-digit long code on the front of the card.If you select Google Pay, follow the on-screen instructions to complete the payment setup. Google Pay is not available in India.If you select US bank account, follow the on-screen instructions to connect your bank account. This option is available only in the United States.If you select SEPA Direct Debit, enter your account details. This option is available only in the EEA. SEPA Direct Debit charges are processed in EUR.If you select Revolut Pay, an additional step appears to securely submit your payment information. This option is available only in the UK and EEA. Revolut Pay charges are processed in EUR.If you select Link, follow the on-screen prompts to complete the payment setup.If you select PayPal:Click Pay with PayPal.Complete the actions on the PayPal website. All projects within your organization share the same billing settings, including payment method."},{"@type":"HowToStep","name":"Save your payment method.","text":"To save your changes, click Save Payment Method.To discard your changes, click Cancel."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"Unlink Organizations","step":[{"@type":"HowToStep","name":"In Atlas, go to the Linked Organizations page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Linked Organizations under the Billing header. The Linked Organizations page displays."},{"@type":"HowToStep","name":"Click Unlink next to the organization you want to unlink.","text":"The organization will be unlinked upon generating your next invoice. For the current invoice period, the organization will continue to incur charges on the paying organization. After that, the organization will be unlinked and receive a separate invoice."},{"@type":"HowToStep","name":"Enter and save new payment method.","text":"You can enter a credit card number or a MongoDB activation code. After the upcoming invoice, Atlas bills your new organization separately."}]}
{"@context":"https://schema.org","@type":"HowTo","image":"https://webimages.mongodb.com/_com_assets/cms/kuyj2focmkbxv7gh3-stacked_default_slate_blue.svg?auto=format%252Ccompress","name":"View and Edit Your Billing Profile","step":[{"@type":"HowToStep","name":"In Atlas, go to the Billing page for your organization.","text":"If it's not already displayed, select your desired organization from the  Organizations menu in the navigation bar.In the sidebar, click Overview under the Billing header. The Billing page displays."},{"@type":"HowToStep","name":"Review the Overview page.","text":"In the Overview page, you can explore: Invoice information that includes a Pending Invoice section, which shows your Net Month-to-Date Amount for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a Last Invoice section, which shows your usage and amount due for the previous billing period.The billing cost visualization charts.The Available Credits and History sections."},{"@type":"HowToStep","text":"Click Edit in the Payment Method card."},{"@type":"HowToStep","name":"Update your Invoice Address details as needed.","text":"FieldNecessityActionBilling Email AddressOptionalType the email address to which Atlas should send billing alerts.By default, Atlas sends billing alerts to the Organization Owners and Billing Admins.If you leave the Billing Email Address blank, Atlas sends billing alerts to the Organization Owners and Billing Admins.If you specify a billing email address and uncheck Only\nsend invoice emails to the Billing Email\nAddress, Atlas sends billing alerts to the billing email address, Organization Owners, and Billing Admins.If you specify a billing email address and check the box for Only\nsend invoice emails to the Billing Email\nAddress, Atlas send billing alerts to the billing email address only.Company NameOptionalType the name of the company for your invoice address.CountryRequiredSelect the country for your invoice address. You can also start typing the name of the country and then select it from the filtered list of countries.Address Line 1RequiredType the mailing address for your invoice address.Address Line 2OptionalType an additional line for the mailing address for your invoice address.CityRequiredType the name of the city for your invoice address.State/Province/RegionRequiredType or select the political subdivision in which your invoice address exists. The label and field change depending on what you selected as your Country:If you select United States as your Country, this label changes to State. The field changes to a dropdown menu of U.S. states. You can also start typing the name of the state and then select it from the filtered list of states.If you select Canada as your Country, this label changes to Province. The field changes to a dropdown menu of Canadian provinces. You can also start typing the name of the province and then select it from the filtered list of provinces.If you select any other country as your Country, this label changes to State/Province/Region. The field changes to a text box. Type the name of your province, state, or region in this box.ZIP or Postal CodeRequiredType the ZIP (U.S.) or Postal Code (other countries) for your invoice address.VAT NumberConditionalAtlas displays the VAT ID field if you select a country other than the United States.To learn more about VAT, see VAT ID.If your company's billing address is in a country other than the United States (USA), Atlas typically charges VAT if you do not enter a valid VAT ID Number on your billing profile.IMPORTANT: If your billing address is in Ireland or certain Canadian provinces, Atlas always charges VAT, even with a valid VAT ID Number.To learn more about VAT by region, see International Usage and Taxation."},{"@type":"HowToStep","name":"Accept or decline your changes.","text":"To accept your changes, click Submit.To decline your changes, click Cancel."}]}

[content]
Manage Billing - Atlas - MongoDB Docs
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Build and scale with an AI-ready platform
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Deploy a multi-cloud database
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Deliver engaging search experiences
Vector Search
Design intelligent apps with gen AI
Stream Processing
Integrate MongoDB and Kafka
Self Managed
Enterprise Advanced
Run and manage MongoDB yourself
Community Edition
Develop locally with MongoDB
Tools
Compass
Work with MongoDB data in a GUI
Integrations
Integrations with third-party services
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Migrate to MongoDB with confidence
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Explore our full developer suite
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Our fastest version ever
Build with MongoDB Atlas
Get started for free in minutes
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Manage Billing
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Billing settings are configured at the organization level and apply to all projects within that organization. You can examine costs at the organization level or the project level.
Atlas
:
charges by the hour for your MongoDB clusters
charges for usage of your MongoDB Flex clusters
tabulates costs daily
displays your current monthly costs on the
Invoices page
To view line-item charges,
view all of your invoices.
As you configure a cluster, you can view the total cost, except for data transfer, before applying your settings.
Required Access
To view billing information, you must have
Organization Billing Viewer
access or higher.
To configure billing settings, such as the payment method and billing profile, you must have
Organization Owner
or
Organization Billing Admin
access.
Access Billing
To configure the payment method and billing profile for an organization, or to view the most recent and pending charges for an organization:
1
In
Atlas
, go to the
Billing
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Overview
under the
Billing
header.
The
Billing
page displays.
2
Review billing.
Your Billing Profile
Your billing profile stores your organization's invoice address, which
Atlas
uses for tax calculation and displays on your invoices. The billing address in the
payment method
section is a separate address tied to your payment method. When you first add a payment method,
Atlas
copies the billing address to use as the invoice address. You can update the invoice address at any time.
View and Edit Your Billing Profile
To view and edit your billing profile:
1
In
Atlas
, go to the
Billing
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Overview
under the
Billing
header.
The
Billing
page displays.
2
Review the
Overview
page.
In the
Overview
page, you can explore:
Invoice information that includes a
Pending Invoice
section, which shows your
Net Month-to-Date Amount
for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a
Last Invoice
section, which shows your usage and amount due for the previous billing period.
The
billing cost visualization charts.
The
Available Credits
and
History
sections.
3
Click
Edit
in the
Payment Method
card.
4
Update your
Invoice Address
details as needed.
Field
Necessity
Action
Billing Email Address
Optional
Type the email address to which
Atlas
should send
billing alerts.
By default,
Atlas
sends billing alerts to the Organization Owners and Billing Admins.
If you leave the
Billing Email Address
blank,
Atlas
sends billing alerts to the Organization Owners and Billing Admins.
If you specify a billing email address and uncheck
Only send invoice emails to the Billing Email Address
,
Atlas
sends billing alerts to the billing email address, Organization Owners, and Billing Admins.
If you specify a billing email address and check the box for
Only send invoice emails to the Billing Email Address
,
Atlas
send billing alerts to the billing email address only.
Company Name
Optional
Type the name of the company for your invoice address.
Country
Required
Select the country for your invoice address. You can also start typing the name of the country and then select it from the filtered list of countries.
Address Line 1
Required
Type the mailing address for your invoice address.
Address Line 2
Optional
Type an additional line for the mailing address for your invoice address.
City
Required
Type the name of the city for your invoice address.
State/Province/Region
Required
Type or select the political subdivision in which your invoice address exists. The label and field change depending on what you selected as your
Country
:
If you select
United States
as your
Country
, this label changes to
State
. The field changes to a dropdown menu of U.S. states. You can also start typing the name of the state and then select it from the filtered list of states.
If you select
Canada
as your
Country
, this label changes to
Province
. The field changes to a dropdown menu of Canadian provinces. You can also start typing the name of the province and then select it from the filtered list of provinces.
If you select any other country as your
Country
, this label changes to
State/Province/Region
. The field changes to a text box. Type the name of your province, state, or region in this box.
ZIP or Postal Code
Required
Type the ZIP (U.S.) or Postal Code (other countries) for your invoice address.
VAT Number
Conditional
Atlas
displays the
VAT ID
field if you select a country other than the United States.
To learn more about VAT, see
VAT ID.
If your company's billing address is in a country other than the United States (USA),
Atlas
typically charges
VAT
if you do not enter a valid
VAT ID Number
on your
billing profile.
IMPORTANT:
If your billing address is in Ireland or certain Canadian provinces,
Atlas
always charges
VAT
, even with a valid
VAT ID Number
.
To learn more about
VAT
by region, see
International Usage and Taxation.
5
Accept or decline your changes.
To accept your changes, click
Submit
.
To decline your changes, click
Cancel
.
Payment Method
To pay for your
Atlas
usage, you can:
Pay with an
accepted payment method.
Pay with a MongoDB
Atlas
subscription.
To purchase a subscription, you can contact
MongoDB Sales
or purchase one through a marketplace. Your
subscription level
determines your access to support and other entitlements.
Contact
MongoDB Sales
to review alternative billing methods.
Important
To confirm your card information,
Atlas
charges $1.00 when you first connect a card to your account. After
Atlas
confirms your information, it refunds the $1.00 charge. If you encounter any issues connecting a card to your account, contact your card provider or banking institution. Verify whether they declined the initial charge, which would prevent
Atlas
from confirming your information.
Under certain conditions, MongoDB seeks pre-authorization to cover the charges of your selected infrastructure.
Set Payment Method
MongoDB accepts the following payment methods through the
Atlas
console:
Card
Google Pay (not available in India)
US bank account (US only)
SEPA Direct Debit (EEA only)
Revolut Pay (UK and EEA only)
Link
PayPal
To set your payment method:
1
In
Atlas
, go to the
Billing
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Overview
under the
Billing
header.
The
Billing
page displays.
2
Review the
Overview
page.
In the
Overview
page, you can explore:
Invoice information that includes a
Pending Invoice
section, which shows your
Net Month-to-Date Amount
for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a
Last Invoice
section, which shows your usage and amount due for the previous billing period.
The
billing cost visualization charts.
The
Available Credits
and
History
sections.
3
Click
Edit
in the
Payment Method
card.
4
Update your
Billing Address
details as needed.
Field
Necessity
Action
Full name
Required
Type the full name associated with your billing address.
Country
Required
Select the country for your billing address. You can also start typing the name of the country and then select it from the filtered list of countries.
VAT ID
Conditional
Atlas
displays the
VAT ID
field if you select a country other than the United States.
To learn more about VAT, see
VAT ID.
If your company's billing address is in a country other than the United States (USA),
Atlas
typically charges
VAT
if you do not enter a valid
VAT ID Number
on your
billing profile.
IMPORTANT:
If your billing address is in Ireland or certain Canadian provinces,
Atlas
always charges
VAT
, even with a valid
VAT ID Number
.
To learn more about
VAT
by region, see
International Usage and Taxation.
Address
Required
Type the street address for your billing address.
Apt, suite, etc.
Optional
Type the apartment, suite, or floor number for your billing address.
City
Required
Type the name of the city for your billing address.
State/Province/Region
Required
Type or select the political subdivision in which your billing address exists. The label and field change depending on what you selected as your
Country
:
If you select
United States
as your
Country
, this label changes to
State
. The field changes to a dropdown menu of U.S. states. You can also start typing the name of the state and then select it from the filtered list of states.
If you select
Canada
as your
Country
, this label changes to
Province
. The field changes to a dropdown menu of Canadian provinces. You can also start typing the name of the province and then select it from the filtered list of provinces.
If you select any other country as your
Country
, this label changes to
State/Province/Region
. The field changes to a text box. Type the name of your province, state, or region in this box.
ZIP or Postal Code
Required
Type the ZIP (U.S.) or Postal Code (other countries) for your billing address.
5
Select your
Payment Method
.
In the
Payment Method
section, select one of the following options:
If you select
Card
, enter the following details:
Field
Necessity
Action
Card Number
Required
Type your card number.
Expiration Date
Required
Type your card's expiration date in MM/YY format.
CVC
Required
Type the three-digit security code for your card. For American Express, the security code is the 4-digit long code on the front of the card.
If you select
Google Pay
, follow the on-screen instructions to complete the payment setup. Google Pay is not available in India.
If you select
US bank account
, follow the on-screen instructions to connect your bank account. This option is available only in the United States.
If you select
SEPA Direct Debit
, enter your account details. This option is available only in the EEA. SEPA Direct Debit charges are processed in EUR.
If you select
Revolut Pay
, an additional step appears to securely submit your payment information. This option is available only in the UK and EEA. Revolut Pay charges are processed in EUR.
If you select
Link
, follow the on-screen prompts to complete the payment setup.
If you select
PayPal
:
Click
Pay with PayPal
.
Complete the actions on the PayPal website.
Note
All projects within your organization share the same billing settings, including payment method.
6
Save your payment method.
To save your changes, click
Save Payment Method
.
To discard your changes, click
Cancel
.
Through
MongoDB Sales
, you can pay using a:
Currency other than
USD
.
Method not available in the
Atlas
console.
Retry a Failed Payment
To retry a failed payment:
1
In
Atlas
, go to the
Billing
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Overview
under the
Billing
header.
The
Billing
page displays.
2
Review the
Overview
page.
In the
Overview
page, you can explore:
Invoice information that includes a
Pending Invoice
section, which shows your
Net Month-to-Date Amount
for the current billing period. The net month-to-date amount reflects your net charges from the start of the period to the current day. You can also see a
Last Invoice
section, which shows your usage and amount due for the previous billing period.
The
billing cost visualization charts.
The
Available Credits
and
History
sections.
3
Verify your
Payment Method
.
View the payment method displayed in the
Payment Method
card. If this method appears incorrect, click
Edit
in that card.
4
Filter your list of invoices, if desired.
You can filter the invoices by status and date.
To filter by status, click the
Status
drop-down and select the status to which you want to limit the results:
Status
Invoice Type
Pending
Invoices still pending payment.
Free
Invoices with a total charge of
$0.00
.
Successful
Invoices that are paid.
To filter by invoice date, set the
From
or
To
date inputs to the required date range.
If you leave
From
blank,
Atlas
sets the lower date boundary to the organization's creation date.
If you leave
To
blank,
Atlas
sets the upper date boundary to the current date.
5
Open your invoice to see its payment details.
To open a specific invoice, click its link in
Invoice Date
or
Invoice Period
. The invoice page shows the following sections:
Invoice Section
Contents
Invoice header card
The invoice amount due, the total cost of your usage for the billing period, and your billing information. In this card, you can export the invoice details to PDF or CSV. If you use credits, you can also see your total credit usage and the credit unit price.
Payment Details
Payments that are itemized by the payment method. The table lists:
Payment methods
, which may include
Atlas
credits from a prepaid subscription or promotional subscription, a
monthly commitment subscription
, a marketplace subscription, a credit card, or PayPal.
Date
: the date when
Atlas
issued the charge.
Payment status.
Usage
: the dollar or credit amount you have used.
Billed Usage
: the amount you are being billed for.
Billed Usage
amount can differ from the
usage
amount in a number of cases, such as when a month's usage is below the monthly minimum on your
Atlas
subscription, or a month's billed usage encompasses usage for multiple months.
Total Cost
: the unit price multiplied by billed usage, plus taxes. Taxes represent the amount of taxes collected by MongoDB. If you have a marketplace subscription, taxes are imposed by your Cloud Provider. To learn more, see
Taxation by Region.
Amount Due
.
Action
that you can click. Actions can be one of the following:
PDF
: download the PDF of the tax invoice that you receive by email.
VIEW DETAILS
: view your subscription's monthly commitment details.
PAY NOW
: pay your bill directly if you are a YayPay customer.
RETRY
:
retry the failed payment.
To learn more, see
Payment and Usage Details.
Total Usage
chart
The total usage by your
Atlas
usage over the billing period. You can filter usage by service. To learn more, see
Invoice Charts.
By Deployment
chart
The proportion of your usage incurred by each of your deployments for one or all projects. To learn more, see
Invoice Charts.
Summary By Project
table
A summarized list of usage costs per project, excluding
subscription
charges.
Summary by Service
table
List of all
Atlas
services, App Services,
MongoDB Charts
, Atlas Embedding and Reranking API, and
Atlas
Subscription Plans with corresponding usage costs for each service, and the total usage amount. Atlas Embedding and Reranking API charges appear under
AI Model APIs
.
Usage Details
List of all line item details for each month's bill. This is a granular breakout of all services that are invoiced, including dates used and billed, quantity (the number of server hours), the project, the cloud provider that hosts the usage, the SKU rate, and the amount. Usage that isn't associated with a cloud provider appears under
Other Atlas Usage
. You can download the usage details as a CSV. To learn more, see
Payment and Usage Details.
6
Retry the payment.
Locate the
Payment Details
section in your invoice page.
Review the values in the
Actions
column to locate the
Retry
action.
Click
Retry
.
Customers in the European Economic Area (EEA) may experience payment failures due to Strong Customer Authentication (SCA), a European regulatory requirement. To learn how to authenticate a credit card and comply with
SCA
, see
Strong Customer Authentication (SCA).
Activate a Subscription
To activate a MongoDB subscription, see
Activate a Subscription.
Invoices
For each of your invoices, including your current invoice, you can:
View the payment amount due, the total cost of your usage for the billing period, and your billing information.
View your total credit usage and the credit unit price, if you use credits during the billing period.
Export the invoice details to PDF or CSV.
Pay the invoice if you have a
subscription.
Explore
invoice cost visualization charts
that show total usage costs by service and by deployment.
Review usage summaries by project and by service.
Examine
payment and usage details
that explain usage, as well as paid and pending charges per service.
To learn more, see
Manage Invoices
and
Understand Your MongoDB Invoice.
Missed Invoice Payments
If your organization fails to pay at least one invoice for over 30 days, we suspend your MongoDB
Atlas
organization and automatically stop your backups without terminating them. You must pay any outstanding bills to resume service.
If your organization fails to pay an invoice balance for over 60 days, we lock your MongoDB
Atlas
organization and can terminate backups and
Atlas
deployments connected to your organization. You must pay all outstanding bills to resume service.
Cost Visualizations
Year-to-Date Usage Chart
On the
Billing Overview
page, a
Usage
chart displays your organization's
Atlas
usage over the last 12 months. It does not include subscription charges.
You can view usage data by service, by project, or by deployment:
By Service
The
Usage
chart displays stacked columns representing the total usage for each type of
Atlas
service across all of your projects each month.
Atlas
services include:
Clusters
Flex clusters
MongoDB Charts
Data Federation
Backup
Data transfer
Other
Atlas
features
By Project
The
Usage
chart displays stacked columns representing the usage by each of your projects each month.
Note
The
By Project
view is unavailable for organizations using 20 or more projects.
By Deployment
The
Usage
chart displays stacked columns representing the usage by each of your clusters, including Flex clusters, each month. It does not include data transfer costs for
Charts
and Data Federation.
Note
The
By Deployment
view is unavailable for:
Organizations using 20 or more deployments
Cloud Manager
Invoice Charts
Each of your invoices displays
Total Usage
and
By Deployment
charts. The charts do not include any applicable monthly or flex commitment shortfall amounts.
Total Usage
Chart
The
Total Usage
chart displays the costs incurred by your
Atlas
usage over the invoice period. You can filter usage by service to view charges incurred by a particular
Atlas
service.
Atlas
services include:
Clusters
Flex clusters
MongoDB Charts
Data Federation
Backup
Data transfer
Other
Atlas
features
By Deployment
Chart
The
By Deployment
chart displays the proportion of your usage incurred by each of your clusters across all your projects.
You can filter the chart by project to view usage incurred by clusters in a particular project.
Billing Cost Explorer
The Billing Cost Explorer helps you understand your organization's billing data on a month-to-month basis. You can view monthly billing data in chart and table form.
Note
To view the billing data in the Billing Cost Explorer, you must be an
Organization Owner
,
Organization Billing Admin
, or
Organization Billing Viewer
.
To access the Billing Cost Explorer:
1
In
Atlas
, go to the
Cost Explorer
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Cost Explorer
under the
Billing
header.
The
Cost Explorer
page displays.
Usage By Month Chart
The
Cost Explorer
tab displays the
Usage By Month
bar chart which visualizes your organization's
Atlas
usage over the past six-month-window. Your can access your billing data up to the past 18 months. The x-axis shows months and the y-axis shows usage.
Note
If you have a sales contract with MongoDB, the usage displayed in the y-axis refers to the credit amounts, not dollars.
You can filter and group usage data by organization, project, cluster, and service. You can also filter for dates to look at specific time ranges. Selecting the
Include partially matching charges
checkbox displays general support charges that may not be tied to specific organizations, projects, or services.
Atlas
attributes daily support charges to the cloud provider that hosts your usage. Your organization-wide support minimum is calculated monthly and isn't tied to a specific cloud provider.
You can collapse the filter while retaining information on the enabled filters.
The chart only shows the largest 19 items for each month, bucketing the rest in an
Other
category.
If your organization uses cross-organizational billing, you can view billing data across all linked organizations.
You can explore your billing data by grouping them by the following:
By Organization
The
Usage By Month
chart displays stacked columns representing the total usage by each of your organizations each month.
By Project
The
Usage By Month
chart displays stacked columns representing the total usage by each of your projects each month.
Note
The
Project
filter is unavailable for organizations using 1000 or more projects.
By Cluster
The
Usage By Month
chart displays stacked columns representing the usage by each of your clusters each month.
Note
The
Cluster
filter is unavailable for organizations using 1000 or more clusters.
By Service
The
Usage By Month
chart displays stacked columns representing the total usage by each type of
Atlas
service you have used across all of your projects each month.
Atlas
services include:
Clusters
Storage
Flex clusters
Backup
Cloud Backup
Data Transfer
BI Connector
Premium Features
Data Federation
App Services
Charts
Support
Usage By Month Table
The
Usage By Month
table below the bar chart displays the billing data shown in the chart, adjusted by any filters and groupings you selected. You can export the table data to a .csv file by clicking on
csv
.
Limitations
Monthly billing data will only be available for the past 18 months. You cannot view Cloud Manager billing data in the Cost Explorer.
Cross-Organization Billing
Cross-organization billing
is an
Atlas
subscription feature that enables you to share a billing subscription across many
organizations
and to pay a single invoice for them. After
configuring a paying organization
, you pay invoices for the paying organization that include a list of charges incurred for all linked organizations.
A paying organization's
Overview
tab includes
Pending Invoice
sections that display the following information:
The paying and linked organizations' combined charges
The paying organization's charges
To display linked organizations and their contributions to the
Pending Invoice
, view the
payment details
section of your organization's invoice.
Linked organizations are subject to the subscription agreement of the paying organization, including the level of support, the charges associated with the subscription, discounts, and payment terms.
Linked Organization Invoices
You pay for all linked organization usage through the paying organization. To help you account for usage, each linked organization has its own monthly invoice.
Linked organization invoices include:
All charges incurred by that organization.
A percentage of your total cross-organization billing subscription cost proportional to that organization's usage.
Each day,
Atlas
bills linked and paying organizations for subscription uplift based on their own usage.
At the end of a paying organization's billing period,
Atlas
bills linked and paying organizations proportionally to their usage for the unmet monthly minimum, if there is one.
Example
A paying organization has an
Atlas
Pro subscription and two linked organizations. The paying organization incurs no charges.
Linked organization #1 incurs $400 in subscription uplift charges while linked organization #2 incurs $200 in subscription uplift charges. The paying organization has a monthly minimum of $799, so at the end of the month, the unmet $199 is proportionally distributed across invoices for linked organizations #1 and #2:
Atlas
charges linked organization #1 $132.70 of the unmet $199 because it incurred 2/3 of the total charges.
Atlas
charges linked organization #2 $66.30 of the unmet $199 because it incurred 1/3 of the total charges.
You still pay all charges through the paying organization.
Note
At the end of the paying organization's billing period, simultaneous charges for daily subscription uplift and an unmet minimum could trigger daily maximum billing alerts.
Use Cases
Use cross-organization billing to:
Create broad levels of authorization using
Atlas
organizations.
Exceed the 250-project limit on
Atlas
organizations.
Example
A company with sales and engineering teams requires that each team has different organization-level authorization. At the same time, the company prefers to receive a single invoice for the company's database use.
To pay all costs through that paying organization and maintain control over the authorizations of each team organization, the company can:
Create two organizations for sales and engineering.
Link these organizations to a paying organization.
A company with over 250 projects might create new organizations for new projects, then link all organizations to a paying organization to maintain a single source of invoicing.
Configure a Paying Organization
Prerequisites
A paying organization must have an
Atlas
subscription.
To link an organization to a paying organization, you must have
Organization Billing Admin
or
Organization Owner
privileges for both organizations.
For an organization to be linked to a paying organization, it must have the same minimums, uplifts, and SLA for their subscription plan as the paying organization or have no support plan (
Atlas
Basic).
A paying organization and any linked organizations or any organizations intended to be linked:
Can't have failed payments.
Can't have an active self-serve support plan.
Can't have an active self-serve marketplace subscription.
Can't have overlapping monthly commitment subscriptions.
Limitations
An organization with an existing subscription that includes support can only join a paying organization with the same level of support.
An organization without a subscription can join a paying organization with a
subscription
of any type.
You can link a paying organization to a maximum of 250 other organizations, either manually through the Atlas UI or
programatically
via the
Atlas
Admin API. To link more than 250 organizations,
contact support.
A paying organization can't already be a linked organization.
Paying and linked organizations in a cross-org billing configuration:
Can't activate self-serve support plans.
Can't configure a self-serve marketplace subscription.
Share a single support plan (if active).
Note
To purchase a subscription that enables cross-organization billing, contact
MongoDB Sales.
To configure a paying organization and link other organizations to it:
1
(Optional) In
Atlas
, create an organization to configure as a paying organization.
If you wish to create a new organization through which to pay,
Create an Organization.
Note
You can
rename an organization
to reach your desired cross-organization configuration.
2
In
Atlas
, go to the
Linked Organizations
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Linked Organizations
under the
Billing
header.
The
Linked Organizations
page displays.
3
Start linking.
If you are configuring a new paying organization, click
Start Linking
.
If your organization is already a paying organization, click
Link More Organizations
.
4
Select organizations to link to your paying organization.
A dialog box displays your selected organization under
Paying organization
on the left and a list of organizations you may link to it under
Select organizations to link
on the right.
Select each organization you wish to link to your paying organization.
Click
Review and Finish
.
5
Review and finalize your links.
Confirm that your organizations are linked as intended and click
Finish
.
The
Linked Organizations
tab displays your linked organizations. To link additional organizations, click
Link More Organizations
.
Unlink Organizations
You can unlink organizations from your paying organization.
When you unlink an organization, the change takes effect upon processing your next invoice. If you change your mind and want to re-link an organization before your next invoice, you can cancel the unlinking request before that invoice is processed.
Tip
To unlink all organizations from a paying organization and link them to another cross-organization configuration,
contact support.
You can unlink or cancel unlinking from the
Atlas
Admin UI. You must have permissions to make changes to your linked organization's billing settings. To unlink a linked organization, follow these steps:
1
In
Atlas
, go to the
Linked Organizations
page for your organization.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Linked Organizations
under the
Billing
header.
The
Linked Organizations
page displays.
2
Click
Unlink
next to the organization you want to unlink.
Important
The organization will be unlinked upon generating your next invoice. For the current invoice period, the organization will continue to incur charges on the paying organization. After that, the organization will be unlinked and receive a separate invoice.
3
Enter and save new payment method.
You can enter a credit card number or a MongoDB activation code.
After the upcoming invoice,
Atlas
bills your new organization separately.
If you want to cancel the unlinking request, navigate to the
Linked Organizations
tab. Click
Cancel Unlinking
next to the organization you want to cancel the unlinking process for. If you applied an activation code, you can apply that code to your paying organization or remove it to use elsewhere.
Billing Quota Management
You can use
billing alerts
to help manage your billing quotas. Billing alerts notify a designated person when a bill has exceeded a
USD
limit, or when a credit card is about to expire.
To
configure billing alerts:
1
In
Atlas
, go to the
Organization Settings
page.
If it's not already displayed, select your desired organization from the
Organizations
menu
in the navigation bar.
In the sidebar, click
Organization Settings
.
The
Organization Settings
page displays.
2
In
Atlas
, go to the
Organization Alerts
page.
If it's not already displayed, select your desired organization from the
Organizations
menu
menu in the navigation bar.
In the top-right corner of the Atlas UI, click the
Alerts
icon.
Click
Alerts
under the
Organization
header.
The
Organization Alerts
page displays.
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Invoices
Cost Visualizations
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On this page
Required Access
Access Billing
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Payment Method
Invoices
Cost Visualizations
Cross-Organization Billing
Billing Quota Management
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