[metadata]
author: Featurebase
description: Learn about Featurebase's Early Stage program for startups.
keywords: Featurebase helpdocs, Featurebase help articles, find help for Featurebase, Featurebase support, Featurebase documentation
msapplication-TileColor: #4f46e5
og:description: Learn about Featurebase's Early Stage program for startups.
og:image: https://og.featurebase.app/?type=root&title=Early-stage+startup+program&description=Learn+about+Featurebase%27s+Early+Stage+program+for+startups.&companyLogo=https%3A%2F%2F5febde12dc56d60012d47db6.featurebase-attachments.com%2Fc%2Fstatic%2F019a491d-f809-7aa1-bb4b-31a07a1b5ff3%2Flri3746tp8.png&companyName=Featurebase&companyThemeColor=%23947bff&companyTLP=bottom&category=Profile+%26+Billing
og:title: Early-stage startup program - Featurebase
og:type: website
referrer: origin
theme-color: #4f46e5
twitter:card: summary_large_image
twitter:description: Learn about Featurebase's Early Stage program for startups.
twitter:image: https://og.featurebase.app/?type=root&title=Early-stage+startup+program&description=Learn+about+Featurebase%27s+Early+Stage+program+for+startups.&companyLogo=https%3A%2F%2F5febde12dc56d60012d47db6.featurebase-attachments.com%2Fc%2Fstatic%2F019a491d-f809-7aa1-bb4b-31a07a1b5ff3%2Flri3746tp8.png&companyName=Featurebase&companyThemeColor=%23947bff&companyTLP=bottom&category=Profile+%26+Billing
twitter:title: Early-stage startup program - Featurebase
viewport: width=device-width, initial-scale=1.0

[canonical-links]
https://help.featurebase.app/articles/8810300-early-stage-startup-program

[document-links]
API docs: https://developers.featurebase.app/
Account settings: /en/collections/9143909-account-settings
All Featurebase products: /en/articles/6965073-featurebase-overview
Early-stage startup program: /en/articles/8810300-early-stage-startup-program
Featurebase: https://featurebase.app/?utm_campaign=feedback&utm_content=helpcenter&utm_medium=referral&utm_source=powered-by&utm_id=5febde12dc56d60012d47db6
Go to Featurebase: https://auth.featurebase.app/choose-org
Home: /en
Latest updates: https://feedback.featurebase.app/changelog
Leave us feedback: https://feedback.featurebase.app/
Managing subscription: /en/collections/4254725-managing-subscription
Plans & usage: /en/collections/4485490-plans-and-usage
Professional plan: https://www.featurebase.app/pricing
Profile & Billing: /en/collections/4383828-profile-and-billing
System status: https://status.featurebase.app/
Workspace settings: /en/collections/9144145-workspace-settings
apply here →: https://auth.featurebase.app/login?redirect=/settings/pricing/startups
free and Growth plans: https://www.featurebase.app/pricing
multilingual support: /en/articles/8879098-localize-featurebase-to-work-with-multiple-languages
new pricing plans: https://www.featurebase.app/pricing
workflows: /en/articles/7509418-workflows-overview

[structured-data]
{"@context":"https://schema.org","@id":"https://help.featurebase.app#organization","@type":"Organization","logo":{"@type":"ImageObject","url":"https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/static/019a491d-f809-7aa1-bb4b-31a07a1b5ff3/lri3746tp8.png"},"name":"Featurebase","sameAs":"https://help.featurebase.app","url":"https://help.featurebase.app"}
{"@context":"https://schema.org","@id":"https://help.featurebase.app/en/articles/8810300-early-stage-startup-program","@type":"Article","author":{"@type":"Person","image":"https://fb-usercontent.fra1.cdn.digitaloceanspaces.com/1679068452498.jpg","name":"Markus from Featurebase"},"dateModified":"2026-07-17T16:51:14.661Z","datePublished":"2025-11-27T09:03:17.802Z","description":"Learn about Featurebase's Early Stage program for startups.","headline":"Early-stage startup program","inLanguage":"en","isPartOf":{"@id":"https://help.featurebase.app#website","@type":"WebSite","name":"Featurebase Help Center","url":"https://help.featurebase.app"},"mainEntityOfPage":{"@id":"https://help.featurebase.app/en/articles/8810300-early-stage-startup-program","@type":"WebPage"},"publisher":{"@id":"https://help.featurebase.app#organization","@type":"Organization","logo":{"@type":"ImageObject","url":"https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/static/019a491d-f809-7aa1-bb4b-31a07a1b5ff3/lri3746tp8.png"},"name":"Featurebase","url":"https://help.featurebase.app"},"url":"https://help.featurebase.app/en/articles/8810300-early-stage-startup-program"}
{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","item":"https://help.featurebase.app","name":"Help Center","position":1},{"@type":"ListItem","item":"https://help.featurebase.app/collections/4383828-profile-and-billing","name":"Profile & Billing","position":2},{"@type":"ListItem","item":"https://help.featurebase.app/en/articles/8810300-early-stage-startup-program","name":"Early-stage startup program","position":3}]}

[content]
Early-stage startup program - Featurebase
Featurebase
Open main menu
Ask AI or search...
⌘
K
Featurebase
Getting Started
Academy
Help Desk
Feedback
Help Center
Outbound
Reports
Users
Branding & Customizations
Integrations
Developers
Profile & Billing
Early-stage startup program
Plans & usage
Managing subscription
Workspace settings
Account settings
Privacy & Security
Go to Featurebase
Leave us feedback
Latest updates
API docs
System status
Featurebase
Open main menu
Home
Profile & Billing
Early-stage startup program
Early-stage startup program
Learn about Featurebase's Early Stage program for startups.
Written By
Markus from Featurebase
Last updated
21 days ago
This article refers to our
new pricing plans
. If you joined Featurebase before
Dec, 2025
this information may not apply to you.
Overview
Featurebase’s startup program gives eligible early-stage companies access to Featurebase at a significantly discounted rate. You get everything a growing team needs – live chat, help center, feedback collection, product updates, and more – all in one place.
The program includes incremental discounts over your first 3 years, so you can scale at your own pace without high upfront costs. It’s designed to help you grow efficiently and build products your users genuinely love.
Being accessible has always been a core principle of ours. After the discount ends, you’ll always find Featurebase to be more affordable than other alternatives.
Early Stage program benefits
You will be on the
Professional plan
with a deep discount for first 3 years. Here’s a quick breakdown of what's included in your monthly plan:
All Featurebase products
– support platform, AI agent, help center, feedback boards, roadmaps, updates, and surveys
Advanced features from the Professional plan – Slack support,
workflows
,
multilingual support
, and much more
6 full seats
20 lite seats
50 free Fibi resolutions/month (first year)
Unlimited conversations, feedback, articles, survey answers, and users
✨ To grow your startup with Featurebase’s Early Stage program,
apply here →
Early Stage pricing
In the first year, you'll be getting the Professional plan for just $63 per month, giving an 86% discount off the original list price of $450.
Year 1
Year 2
Year 3
Full seats
6
6
6
Price per seat
$75
$75
$75
Total monthly list price
$450
$450
$450
Discount
86%
40%
10%
Total monthly price
after discount
$63
$270
$405
You also get 50 free Fibi AI Agent resolutions per month in year 1. Additional resolutions will be charged at list price ($0.49 per AI resolution).
You can't add or reduce the number of seats to lower the cost of your plan, as all 6 seats are included as part of the Early-stage startup program. If you find the costs of Early Stage Year 1 too high, you can switch to the Free or Growth plan starting at $29/seat/month if you choose the annual option.
How Featurebase compares
Being affordable for other startups like ourselves has always been important to us. Below is a comparison table of how Featurebase compares to competitors.
We’ve taken equivalent plans with similar features, and compared the pricing for 6 seats:
Year 1
Year 2
Year 3
Featurebase (startup program)
$63/mo
$270/mo
$405/mo
Intercom (startup program)
$65/mo
$451/mo
$678/mo
Zendesk (startup program)
6 months free,
then $540/mo
$540/mo
$540/mo
Productboard (no program)
$354/mo
$354/mo
$354/mo
Canny (no program)
$279/mo
(500 end-users)
$629/mo
(1,500 end-users)
$1,079/mo
(5,000 end-users)
Eligibility criteria
To apply for the discount, you have to match the eligibility criteria below:
Founded less than 2 years ago
Fewer than 6 employees
Raised less than $3M in funding
Haven’t been on a paid Featurebase plan before
Must apply within 90 days of sign-up
Maximum of 6 seats
✨ To grow your startup with Featurebase’s Early Stage program,
apply here →
The approval process typically takes 1 to 2 business days. If you're approved, you'll be notified via email. It's important to provide accurate information for our team to approve your application.
Once approved, you have 30 days to start your subscription. If you don't activate your subscription within 30 days, the application expires, and reapplication will be required.
Don’t qualify? Check out our generous
free and Growth plans
!
Transitioning from the Early Stage program
Before switching plans
Switching from Early Stage to another plan (such as Growth) can affect pricing and seat counts. Keep in mind that per-seat costs can increase - Growth is billed at $37 per seat.
Migration steps
Contact Support to remove your Early Stage plan. Your billing page won’t show new plan options until removal is confirmed.
Explore new plans from your workspace’s Subscription tab.
Review pricing and billing - changes take effect in your next billing cycle.
Cost optimization tips
Remove inactive teammates to reduce seat charges.
Downgrade plans carefully - The Early Stage program acts as an annual contract billed monthly, so downgrades apply after your current billing period.
Use the Pricing Calculator to estimate your costs before switching.
FAQs
What happens if I'm not accepted to the program?
What happens in the Early Stage Startup Program year two?
What happens in year three?
What happens at the end of the program?
I’ve started a trial with Featurebase, can I still join the program?
Can existing Featurebase customers apply for the Early Stage program?
Can I join the Early Stage Startup Program a second time?
Is the Early Stage program a monthly subscription or an annual contract?
Can we change this subscription at any time?
On this page
Overview
Early Stage program benefits
Early Stage pricing
How Featurebase compares
Eligibility criteria
Transitioning from the Early Stage program
FAQs
Was this helpful?
