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ahrefs-site-verification: 17887ed2098658af3cc40240784eb8461fece26751f6c9328b600cb8aa27559e
description: Streamline feedback collection, support your customers, and announce product updates — all with one tool
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og:description: Streamline feedback collection, support your customers, and announce product updates — all with one tool
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og:image:alt: Modern Support & Feedback Platform | Featurebase
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og:locale: en_IE
og:site_name: Featurebase
og:title: Modern Support & Feedback Platform
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twitter:creator: @featurebasehq
twitter:description: Streamline feedback collection, support your customers, and announce product updates — all with one tool
twitter:site: @featurebasehq
twitter:title: Modern Support & Feedback Platform
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[canonical-links]
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[document-links]
/integrations/clickup
/integrations/discord
/integrations/github
/integrations/hubspot
/integrations/intercom
/integrations/jira
/integrations/linear
/integrations/segment
/integrations/slack
/integrations/zapier
/integrations/zendesk
API Docs: https://docs.featurebase.app/rest-api/
Blog: /blog
Canny: /alternative/canny
Careers: /careers
Changelog: /features/announce-updates
Changelog: https://feedback.featurebase.app/changelog
Chatbase: /alternative/chatbase
Customers: /customers
DPA: https://help.featurebase.app/articles/6556750-data-processing-agreement
Explore changelog: /features/announce-updates
Explore feedback: /features/feedback-collection
Explore help center: /features/knowledge-base
Explore integrations: /integrations
Explore support: /features/support
Featurebase: /
Feedback: /features/feedback-collection
GTM teams Communicate product updates and see each account’s requests, tickets, and data in one place – helping you close deals faster and manage renewals proactively. Learn more: /features/announce-updates
GTM teams: /features/announce-updates
Get started - free: https://auth.featurebase.app/register
Get started for free: https://auth.featurebase.app/register
GitBook: /alternative/gitbook
Help Center: /features/knowledge-base
Help Center: https://help.featurebase.app/
Integrations: /integrations
Intercom: /alternative/intercom
Learn more: /features/announce-updates#public-page
Learn more: /features/announce-updates#segmentation
Learn more: /features/announce-updates#widgets
Learn more: /features/feedback-collection#ai-prioritization
Learn more: /features/feedback-collection#close-loop
Learn more: /features/feedback-collection#hub
Learn more: /features/knowledge-base#ai-ready
Learn more: /features/knowledge-base#ai-search
Learn more: /features/knowledge-base#multilingual
Learn more: /features/support
Learn more: /features/support#ai-agent
Learn more: /features/support#inbox
Learn more: /features/support#workflows
Login: https://auth.featurebase.app/
Manifesto: /about
Others: /alternative/all-alternatives
Pricing: /pricing
Privacy: https://help.featurebase.app/articles/4744036-privacy-policy
Product teams See feedback, support issues, and customer data in one place. Prioritize the most valuable ideas and transparently show other teams what you’re working on. Learn more: /features/feedback-collection
Product teams: /features/feedback-collection
Productboard: /alternative/productboard
Roadmap: https://feedback.featurebase.app/roadmap/
Roadmaps: /features/product-roadmaps
Sign up: https://auth.featurebase.app/register
Start for free: https://auth.featurebase.app/register
Startups: https://help.featurebase.app/en/articles/8810300-early-stage-startup-program
Support platform: /features/support
Support teams Resolve issues faster with an AI-powered inbox, surface recurring problems, and automatically share customer insights with your Product team. Learn more: /features/support
Support teams: /features/support
Terms: https://help.featurebase.app/articles/5917992-terms-of-service
Use cases: /use-cases
We're hiring! Join our team We're hiring! Join our team: /careers
Workflows: https://help.featurebase.app/articles/7509418-workflows-overview
Zendesk: /alternative/zendesk
https://twitter.com/FeaturebaseHQ
https://www.linkedin.com/company/featurebaseapp/
https://www.youtube.com/@featurebase
mailto:support@featurebase.app

[content]
Featurebase – Modern Support & Feedback Platform
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Modern customer support & feedback platform
Support your customers with AI, collect feedback, and announce product updates — all with one tool
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Powering the world's leading startups and enterprises
Support
Support your customers with AI
Consolidate all your customer communication channels into a powerful inbox. Provide instant, AI-powered support everywhere from one place.
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Omnichannel inbox
Support customers wherever they are: In-app, Slack, Discord, Emails, and more from a single powerful inbox.
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Let Fibi AI agent automatically resolve customer issues and cut down support loads for your team.
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Build workflows for SLAs, automatically extending trials, offering discounts, and much more.
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"
The customer support management has been so pleasant that I'm actually addicted to using Featurebase and checking our tickets.
"
Thibault Paulet
Co-founder
at
Rize
Feedback
Build better products with customer feedback
Centralize user feedback, identify impactful product opportunities, and turn insights to revenue by building the right features.
Explore feedback
Centralized feedback hub
Centralize insights to a single source of truth with a feedback portal, in-app widgets, and integrations. Let users vote on each other's ideas & show a public roadmap.
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AI feedback prioritization
One place for all your product feedback, connected to customer data. Featurebase helps you declutter & find the most impactful opportunities with AI.
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Automatically close the loop
Featurebase automatically notifies all relevant users when their requests are shipped. No more manual follow-ups.
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"
In the early days at Lovable, Featurebase became a cornerstone of our efforts to centralize and make sense of product feedback!
"
– Lovable team
Team
at
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Connect with your favorite tools
Connect Featurebase with your favorite tools in just a few clicks, with new integrations added constantly.
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Help Center
Intelligent documentation for self-serve support
Get customers the answers they need, fast, and cut down your support loads. AI-native, beautiful, and built for usability.
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Give customers instant AI answers right in the search bar to help them find what they need, fast.
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Multi-brand & multilingual
Scale your help content to global audiences in different brands, and 40+ languages.
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Notion-like editor experience with tons of formatting options and custom components to make your docs stand out.
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"
Featurebase is an impressive way to document software and keep customers engaged. An amazing product from an awesome team.
"
Michelle Ratcliffe
UX Docs Writer
at
The Despatch Company
Changelog
Keep users updated with product changelogs
Announce product updates, drive engagement, and keep your users in the loop about changes - effortlessly, with no code.
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Public changelog page
Serve your changelogs from a standalone page with a custom domain and fully brand it. Subscribe users to email updates.
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Showcase new updates directly within your product and website with our embeddable changelog widgets.
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Segment your product releases by user attributes to always send out targeted release notes.
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"
We needed a way to communicate updates to our customers and knew that one channel wouldn't suffice. That's where Featurebase came in.
"
Trevor Pyle
Head of Product Marketing
at
Profound
Collaborate across teams to move fast
Built for teams that want to move fast and automate more, while staying close to their customers.
Support teams
Resolve issues faster with an AI-powered inbox, surface recurring problems, and automatically share customer insights with your Product team.
Learn more
Product teams
See feedback, support issues, and customer data in one place. Prioritize the most valuable ideas and transparently show other teams what you’re working on.
Learn more
GTM teams
Communicate product updates and see each account’s requests, tickets, and data in one place – helping you close deals faster and manage renewals proactively.
Learn more
"
Featurebase has become an essential part of how we build at Elementor, and I couldn't imagine going back to the way things were before.
"
Ido Navarro
Product manager
at
Elementor
The support & product platform for the next generation
Featurebase is built for scale. Our customers support millions of end-users with sub-150ms latency.
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