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og:title: Supportbench for Startups | 6 Months Free, Then 50% Off
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twitter:description: Startups get 6 months of Supportbench free, then 50% off for 12 months, plus a dedicated CSM. B2B customer support software with AI, SLAs, and reporting included.
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https://www.supportbench.com/startups/

[document-links]
AI Customer Support Revolutionize B2B support with our AI solutions. Enhance efficiency, understand emotions, and personalize customer interactions effortlessly.: https://www.supportbench.com/ai-customer-support/
AI Customer Support: https://www.supportbench.com/ai-customer-support/
About Us: https://www.supportbench.com/our-story/
Analytics & Insights Discover data-driven insights with real-time dashboards, AI analysis, and custom reports to elevate your business strategy and operations.: https://www.supportbench.com/customer-support-platform/analytics-and-insights/
Analytics & Insights: https://www.supportbench.com/customer-support-platform/analytics-and-insights/
Apply now: https://docs.google.com/forms/d/e/1FAIpQLScwqp7NyvFdXjRgpJ-Tlao_aQrex2YUESt8I_XbaEJXFz_8OA/viewform
B2B Support Software: https://www.supportbench.com/supportbench-vs-other-helpdesks/
Book Demo: https://www.supportbench.com/get-started/
Contact Us: https://www.supportbench.com/contact-us/
Customer Case Studies Explore real stories of how teams enhance efficiency and customer satisfaction using Supportbench’s intuitive support solutions.: https://www.supportbench.com/customer-stories/
Customer Management Streamline customer interactions across all channels with our dynamic Customer Management platform, ensuring exceptional experiences.: https://www.supportbench.com/customer-support-platform/customer-management/
Customer Management: https://www.supportbench.com/customer-support-platform/customer-management/
Customer Stories: https://www.supportbench.com/customer-stories/
Email Management Efficiently manage all your team’s emails in one place with Supportbench. Enjoy targeted response planning, pixel tracking, and comprehensive sentiment analysis.: https://www.supportbench.com/support-solutions/email-management/
Email Management: https://www.supportbench.com/support-solutions/email-management/
Enterprise Simplify collaboration and get more done with Supportbench’s flexible all-in-one support solution for Enterprises: https://www.supportbench.com/support-solutions/enterprise-customer-support/
Enterprise: https://www.supportbench.com/support-solutions/enterprise-customer-support/
Escalation Management Efficiently manage ticket escalations with Supportbench, automating workflows and templates for rapid resolution and exceptional customer service.: https://www.supportbench.com/support-solutions/escalation-management/
Escalation Management: https://www.supportbench.com/support-solutions/escalation-management/
Guides & Whitepapers: https://www.supportbench.com/blog/
Home: https://www.supportbench.com/
Knowledge Base Streamline customer support with our Knowledge Base, offering easy-to-find answers and empowering self-service solutions for every user.: https://www.supportbench.com/customer-support-platform/knowledge-base/
Knowledge Base: https://www.supportbench.com/customer-support-platform/knowledge-base/
Knowledge Centric Support Revolutionize support with our Knowledge Base, streamlining solutions for both agents and customers through efficient knowledge management and self-service empowerment.: https://www.supportbench.com/support-solutions/knowledge-centric-support/
Knowledge Centric Support: https://www.supportbench.com/support-solutions/knowledge-centric-support/
Native Integrations Integrate effortlessly with Supportbench’s native solutions, unifying CRM, sales, and support for streamlined cross-platform customer service.: https://www.supportbench.com/customer-support-platform/native-integrations/
Native Integrations: https://www.supportbench.com/customer-support-platform/#nativeintegrations
Our Story: https://www.supportbench.com/our-story/
Partner Program: https://www.supportbench.com/partner-program/
Platform Overview The account-aware support platform for B2B complexity: dynamic SLAs, escalations, health scoring, and AI grounded in your support data.: https://www.supportbench.com/customer-support-platform/
Pricing: https://www.supportbench.com/all-inclusive-pricing/
Privacy Policy: https://www.supportbench.com/privacy-policy/
Product: https://www.supportbench.com/customer-support-platform/
Products: https://www.supportbench.com/customer-support-platform/
SLA Management Optimize customer care with customizable SLAs, targeted support, and real-time alerts, ensuring every client receives timely, tailored assistance.: https://www.supportbench.com/support-solutions/sla-management/
SLA Management: https://www.supportbench.com/support-solutions/sla-management/
SMB Boost growth with Supportbench’s secure, scalable SMB support platform. Redefine customer service.: https://www.supportbench.com/support-solutions/smb-customer-support/
SMB: https://www.supportbench.com/support-solutions/smb-customer-support/
Security Supportbench ensures top-tier security with multi-layered data protection, robust architecture, and continuous threat management for peace of mind.: https://www.supportbench.com/security-first-design/
Security: https://www.supportbench.com/security-first-design/
See pricing: https://www.supportbench.com/all-inclusive-pricing/
Sign In: https://account.supportbench.net/agent/
Solutions: https://www.supportbench.com/support-solutions/
Startup Build your business for long-term success by organizing all of your cases, workflows, and teamwork in a single, shared place.: https://www.supportbench.com/support-solutions/startup-customer-support/
Startup: https://www.supportbench.com/support-solutions/startup-customer-support/
Support Blog Explore the latest in customer management, from AI innovations to enterprise service trends, in our comprehensive Supportbench blog.: https://www.supportbench.com/blog/
Support Level Management Strategically manage support levels for customers and products, enhancing service, meeting SLAs, and driving revenue with customizable SLAs and workflows.: https://www.supportbench.com/support-solutions/support-level-management/
Support Level Management: https://www.supportbench.com/support-solutions/support-level-management/
Support: https://support.supportbench.net/
Supportbench: https://www.supportbench.com/
Terms & Conditions: https://www.supportbench.com/terms-and-conditions/
Ticket Management Centralize your customer support with our Ticket Management system, offering a comprehensive solution for all client interactions and queries.: https://www.supportbench.com/customer-support-platform/ticket-management/
Ticket Management: https://www.supportbench.com/customer-support-platform/ticket-management/
Watch A Demo! See how Supportbench can help your business by watching an in action demo.: https://www.supportbench.com/video-demos/
Watch a demo: https://www.supportbench.com/video-demos/
Workflow Automation Elevate your support with Supportbench’s Workflow Automation. Streamline tasks, enhance team coordination, and boost efficiency seamlessly.: https://www.supportbench.com/customer-support-platform/workflow-automation/
Workflow Automation: https://www.supportbench.com/customer-support-platform/workflow-automation/
Workflow Automations: https://www.supportbench.com/customer-support-platform/workflow-automation/
dynamic SLAs: https://www.supportbench.com/support-solutions/sla-management/
escalation paths: https://www.supportbench.com/support-solutions/escalation-management/
here: https://www.supportbench.com/all-inclusive-pricing/
https://www.supportbench.com/
info@supportbench.com: mailto:info@supportbench.com

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[content]
Supportbench for Startups | 6 Months Free, Then 50% Off
Products
Close Products
Open Products
What is Supportbench?
Platform Overview
The account-aware support platform for B2B complexity: dynamic SLAs, escalations, health scoring, and AI grounded in your support data.
AI Customer Support
Revolutionize B2B support with our AI solutions. Enhance efficiency, understand emotions, and personalize customer interactions effortlessly.
Watch A Demo!
See how Supportbench can help your business by watching an in action demo.
Core Advantages
Customer Management
Streamline customer interactions across all channels with our dynamic Customer Management platform, ensuring exceptional experiences.
Ticket Management
Centralize your customer support with our Ticket Management system, offering a comprehensive solution for all client interactions and queries.
Workflow Automation
Elevate your support with Supportbench’s Workflow Automation. Streamline tasks, enhance team coordination, and boost efficiency seamlessly.
Native Integrations
Integrate effortlessly with Supportbench’s native solutions, unifying CRM, sales, and support for streamlined cross-platform customer service.
Knowledge Base
Streamline customer support with our Knowledge Base, offering easy-to-find answers and empowering self-service solutions for every user.
Analytics & Insights
Discover data-driven insights with real-time dashboards, AI analysis, and custom reports to elevate your business strategy and operations.
Solutions
Close Solutions
Open Solutions
Industries
Enterprise
Simplify collaboration and get more done with Supportbench’s flexible all-in-one support solution for Enterprises
Startup
Build your business for long-term success by organizing all of your cases, workflows, and teamwork in a single, shared place.
SMB
Boost growth with Supportbench’s secure, scalable SMB support platform. Redefine customer service.
Management
Email Management
Efficiently manage all your team’s emails in one place with Supportbench. Enjoy targeted response planning, pixel tracking, and comprehensive sentiment analysis.
Escalation Management
Efficiently manage ticket escalations with Supportbench, automating workflows and templates for rapid resolution and exceptional customer service.
SLA Management
Optimize customer care with customizable SLAs, targeted support, and real-time alerts, ensuring every client receives timely, tailored assistance.
Support Level Management
Strategically manage support levels for customers and products, enhancing service, meeting SLAs, and driving revenue with customizable SLAs and workflows.
Knowledge Centric Support
Revolutionize support with our Knowledge Base, streamlining solutions for both agents and customers through efficient knowledge management and self-service empowerment.
Pricing
Resources
Close Resources
Open Resources
Explore
Support Blog
Explore the latest in customer management, from AI innovations to enterprise service trends, in our comprehensive Supportbench blog.
Customer Case Studies
Explore real stories of how teams enhance efficiency and customer satisfaction using Supportbench’s intuitive support solutions.
Security
Supportbench ensures top-tier security with multi-layered data protection, robust architecture, and continuous threat management for peace of mind.
Sign In
Book Demo
Product
AI Customer Support
Customer Management
Ticket Management
Workflow Automation
Knowledge Base
Analytics & Insights
Solutions
Enterprise
Startup
SMB
Pricing
Resources
Customer Stories
Blog
Guides & Whitepapers
Our Story
Contact Us
Product
AI Customer Support
Customer Management
Ticket Management
Workflow Automation
Knowledge Base
Analytics & Insights
Solutions
Enterprise
Startup
SMB
Pricing
Resources
Customer Stories
Blog
Guides & Whitepapers
Our Story
Contact Us
Home
›
Supportbench for Startups
Supportbench for Startups
Empower your startup with
unmatched customer support
Unlock your startup’s full potential by strengthening customer relationships and streamlining operations — on a program built for early-stage B2B teams. Get 6 months free, then 50% off for 12 months, plus a dedicated CSM to get you set up for success.
Apply now
Watch a demo
For brand-new Supportbench subscribers with fewer than 100 employees that have raised up to Series B.
6 months free
Then 50% off for 12 months
Dedicated CSM included
Supportbench for Startups
Program benefits
Months 1–6
6 months free
Start your journey with Supportbench and get the first 6 months on us — the full platform, not a trimmed-down tier.
Months 7–18
50% off for 12 months
After your 6-month credit, keep going at half price for a full year while your support operation scales.
Day one onward
Dedicated CSM
A named customer success manager to get you up and running, trained, and set up for success.
Includes all products and services.
Professional Consulting Services are not included. Use and access are governed by Supportbench’s Master Subscription Agreement and other applicable policies.
The program
What you get in the Supportbench for Startups program
Enterprise-grade B2B support software at a startup-friendly cost, with the help you need to actually get it running.
6 months
Free to start
Get the first 6 months on us, with access to all products and services in the platform — ticketing, AI, SLAs, knowledge, and reporting.
50% off
For the next 12 months
After your 6-month credit ends, your license costs stay at half price for a further 12 months while you grow.
1:1
Dedicated CSM
A named customer success manager helps you get up and running, trains your team, and sets your support operation up for success.
Built for early-stage teams
Customer support software for startups that is intuitive and scalable
Start simple, then grow into account-aware B2B support without replatforming when your customers get bigger and your commitments get stricter.
🔗
Streamline interactions
Harness the power of Supportbench to bring all customer interactions into a single, easy-to-navigate platform — email, chat, portal, and widget in one queue.
🤖
AI-driven insights
Case and activity summaries, auto-tagging, and response assistance surface what matters, so a small team can act on the full picture faster.
📚
Knowledge and community
Unlimited access to our community support and a rich knowledge base, plus a customer-facing help center you can publish from day one.
Grow into it
See how Supportbench helps startups take off
The same platform that gets you organized today handles account context, service commitments, and reporting as you move upmarket.
One workspace
Every customer conversation in one place
Bring tickets, account details, knowledge, and the full conversation timeline together so a lean team never replies without context. No scattered inboxes, no lost history.
✓
Unified case workspace
✓
Multiple support email addresses
✓
Account and contact sidebar
✓
Custom fields and datatables
Inbox → one queue
4 channels
support@
12 open · 2 at risk
Live chat
5 open
Customer portal
8 open
Website widget
3 open
Account sidebar
· plan · owner · related cases · internal notes
Scales with you
Ready for enterprise customers before you land them
When a larger customer asks about response times, escalation paths, and reporting, the answers are already built in. Turn on
dynamic SLAs
,
escalation paths
, and health scoring as you need them.
✓
Dynamic SLAs by tier and product
✓
Multi-level escalations
✓
Customer health scoring
✓
Dashboards and KPI scorecards
This week
Updated live
71%
FCR
4.7
CSAT
5.8
CES
Agent scorecards
· track performance and coach with real numbers
SLA
· Enterprise P1 30m · Growth P2 2h · Standard P3 8h
Eligibility
Make sure Supportbench is the right fit for your business
Wondering if Supportbench is the key to unlocking your support potential? Here is exactly who the startup program is designed for — and what happens if you do not qualify.
Apply now
See pricing
✓
Must be a brand new Supportbench subscriber — previous or active paid customers may not participate
✓
Must have fewer than 100 employees
✓
Must have raised up to Series B in venture funding
✓
Not a match? Start a trial and use our flexible pricing instead
How it works
Three steps to get started
No long procurement cycle. Apply, hear back by email, and get onboarded by a dedicated CSM.
1
Apply
Tell us about your startup, your team size, and where you are in your funding journey. It takes a few minutes.
2
Get your answer by email
Once you have successfully applied, Supportbench will reach out by email with the status of your application and the details needed to get started.
3
Onboard with your CSM
Your dedicated customer success manager gets you up and running, trains your team, and helps you set up support for success.
“
Supportbench has revolutionized how we track agent performance.
The insights gleaned from scorecards have directly translated to improved customer experiences and team efficiency.
Mariah Cortez
Director of Service Excellence
FAQ
Startup program questions
What does the Supportbench for Startups program cover?
+
Supportbench for Startups gives you 6 months free, then 50% off license costs for the following 12 months, plus a dedicated customer success manager to get you up and running, trained, and set up for success. Credits and discounts include all products and services. Professional Consulting Services is not included. Use and access to Supportbench under this programme shall be governed by Supportbench’s Master Subscription Agreement and other applicable policies located on our website.
What are the program requirements?
+
Program requirements are as follows:
Must be a brand new Supportbench subscriber (previous or active paid customers may not participate)
Must have fewer than 100 employees
Must have raised up to Series B in venture funding
How do I find out if I am approved?
+
Once you have successfully applied, Supportbench will reach out via email updating you on the status of your application and the details needed to get started.
If I am denied approval, what else can Supportbench offer?
+
If you do not qualify for the Supportbench for Startups program, please feel free to create a trial and access our flexible pricing options located
here
.
Get more from your startup with Supportbench
Apply to the startup program and get 6 months free, then 50% off for 12 months, plus a dedicated CSM to help you build a support operation your customers trust.
Apply now
Watch a demo
For brand-new subscribers with fewer than 100 employees that have raised up to Series B.
Account-aware B2B support operations — SLAs, escalations, health scoring, and reporting in one platform, with onboarding included.
Product
AI Customer Support
Customer Management
Ticket Management
Workflow Automations
Native Integrations
Knowledge Base
Analytics & Insights
B2B Support Software
AI Customer Support
Customer Management
Ticket Management
Workflow Automations
Native Integrations
Knowledge Base
Analytics & Insights
B2B Support Software
Solutions
Email Management
Escalation Management
SLA Management
Support Level Management
Knowledge Centric Support
Email Management
Escalation Management
SLA Management
Support Level Management
Knowledge Centric Support
Company
About Us
Contact Us
Support
Partner Program
Security
About Us
Contact Us
Support
Partner Program
Security
Get InTouch
info@supportbench.com
© 2026
Supportbench
. All Rights Reserved
Terms & Conditions
Privacy Policy
Let's get started
Before you apply, there are three prerequisites to ensure you qualify:
New Supportbench Customer
Fewer than 100 employees
Raised outside funding (Angel, Pre-seed, Seed, and Series A, B rounds are welcomed)
Full Name
Work email
*Disclaimer:
Supportbench for Startups provides a monthly discount of 50% for a 12 month period. Redeemable for all products of Supportbench Support, KB, AI, Chat, for free. Consulting Services, are not included. Use and access to Supportbench Services under this program shall be governed by Supportbench's Subscription and other applicable policies located on our website.
Submit
