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terms that govern your access to and use of Mido and the Good Trouble Labs services."><meta property="og:site_name" content="Mido"><meta property="og:type" content="website"><meta property="og:title" content="Mido — See your launch before the world does."><meta property="og:description" content="Simulate your GTM, track competitors, and see global user sentiment with Mido. Find high-ROI ways to improve every product metric across teams."><meta property="og:image" content="https://imagedelivery.net/FH_ZwIDekqol_g83QfiSXg/c51785d9-1cce-4a00-a029-cf7ff411b000/w=1200,h=630,fit=cover"><meta property="og:url" content="https://heymido.com/terms-of-service"><meta name="twitter:card" content="summary_large_image"><meta name="twitter:title" content="Mido — See your launch before the world does."><meta name="twitter:description" content="Simulate your GTM, track competitors, and see global user sentiment with Mido. Find high-ROI ways to improve every product metric across teams."><meta name="twitter:image" content="https://imagedelivery.net/FH_ZwIDekqol_g83QfiSXg/c51785d9-1cce-4a00-a029-cf7ff411b000/w=1200,h=630,fit=cover"></head><body><!--teleport start anchor--><!----><!--teleport anchor--><div id="__nuxt"><div><div></div><div class="min-h-screen flex flex-col"><div class="relative bg-dos text-white"><div class="shell flex items-center justify-center gap-3 py-2.5 text-center"><p class="eyebrow">Introducing Mido: an engine for clear decisions. <a href="/blog/on-clarity" class="ml-1 underline decoration-1 underline-offset-2 hover:opacity-70">Read More <span aria-hidden="true">→</span></a></p><button type="button" class="absolute right-4 top-1/2 -translate-y-1/2 text-white/70 transition-colors hover:text-white" aria-label="Dismiss announcement"><svg viewBox="0 0 24 24" class="size-4" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round"><path d="M18 6 6 18M6 6l12 12"></path></svg></button></div></div><header class="sticky top-0 z-50 border-b border-ink/10 bg-paper/90 text-ink backdrop-blur-md" data-v-4bb21830><div class="shell flex h-16 items-center justify-between gap-4" data-v-4bb21830><a href="/" class="flex shrink-0 items-center" aria-label="Home" data-v-4bb21830><span class="site-logo" aria-hidden="true" data-v-4bb21830></span></a><nav class="hidden items-center gap-7 md:flex" aria-label="Primary" data-v-4bb21830><!--[--><a href="/" class="nav-link eyebrow text-ink/55 transition-colors hover:text-ink" data-v-4bb21830>Home</a><a href="/product" class="nav-link eyebrow text-ink/55 transition-colors hover:text-ink" data-v-4bb21830>Product</a><a href="/about" class="nav-link eyebrow text-ink/55 transition-colors hover:text-ink" data-v-4bb21830>About</a><!--]--><div class="relative flex items-center" data-v-4bb21830><button type="button" class="text-ink/55 hover:text-ink eyebrow flex items-center gap-1.5 transition-colors" aria-haspopup="true" aria-expanded="false" aria-controls="resources-menu" data-v-4bb21830> Resources <svg class="size-3 transition-transform duration-200" fill="none" stroke="currentColor" stroke-width="2.5" viewBox="0 0 24 24" data-v-4bb21830><path stroke-linecap="round" stroke-linejoin="round" d="M19 9l-7 7-7-7" data-v-4bb21830></path></svg></button><div class="absolute left-1/2 top-full -ml-[17rem] pt-3" style="display:none;" data-v-4bb21830><div id="resources-menu" class="w-[34rem] rounded-md border border-ink/10 bg-paper/95 p-5 shadow-[0_24px_60px_-20px_rgba(11,11,15,0.25)] backdrop-blur-xl" data-v-4bb21830><div class="grid grid-cols-2 gap-x-6" data-v-4bb21830><!--[--><div data-v-4bb21830><p class="px-3 pb-2 font-mono text-[10px] uppercase tracking-[0.22em] text-ink/40" data-v-4bb21830>Learn</p><div class="flex flex-col" data-v-4bb21830><!--[--><a href="/blog" class="group/item flex flex-col gap-0.5 rounded-sm px-3 py-2.5 transition-colors hover:bg-ink/[0.04]" data-v-4bb21830><span class="flex items-center gap-1.5 text-[15px] font-medium text-ink" data-v-4bb21830>Blog <span class="translate-x-[-3px] text-accent opacity-0 transition-all duration-200 group-hover/item:translate-x-0 group-hover/item:opacity-100" aria-hidden="true" data-v-4bb21830>→</span></span><span class="text-[13px] leading-snug text-ink/50" data-v-4bb21830>Field notes &amp; product updates</span></a><a href="/startups" class="group/item flex flex-col gap-0.5 rounded-sm px-3 py-2.5 transition-colors hover:bg-ink/[0.04]" data-v-4bb21830><span class="flex items-center gap-1.5 text-[15px] font-medium text-ink" data-v-4bb21830>Startups <span class="translate-x-[-3px] text-accent opacity-0 transition-all duration-200 group-hover/item:translate-x-0 group-hover/item:opacity-100" aria-hidden="true" data-v-4bb21830>→</span></span><span class="text-[13px] leading-snug text-ink/50" data-v-4bb21830>Credits &amp; support for founders</span></a><!--]--></div></div><div data-v-4bb21830><p class="px-3 pb-2 font-mono text-[10px] uppercase tracking-[0.22em] text-ink/40" data-v-4bb21830>Company</p><div class="flex flex-col" data-v-4bb21830><!--[--><a href="/about#open-roles" class="group/item flex flex-col gap-0.5 rounded-sm px-3 py-2.5 transition-colors hover:bg-ink/[0.04]" data-v-4bb21830><span class="flex items-center gap-1.5 text-[15px] font-medium text-ink" data-v-4bb21830>Open Roles <span class="translate-x-[-3px] text-accent opacity-0 transition-all duration-200 group-hover/item:translate-x-0 group-hover/item:opacity-100" aria-hidden="true" data-v-4bb21830>→</span></span><span class="text-[13px] leading-snug text-ink/50" data-v-4bb21830>Join the team</span></a><a href="/security" class="group/item flex flex-col gap-0.5 rounded-sm px-3 py-2.5 transition-colors hover:bg-ink/[0.04]" data-v-4bb21830><span class="flex items-center gap-1.5 text-[15px] font-medium text-ink" data-v-4bb21830>Security <span class="translate-x-[-3px] text-accent opacity-0 transition-all duration-200 group-hover/item:translate-x-0 group-hover/item:opacity-100" aria-hidden="true" data-v-4bb21830>→</span></span><span class="text-[13px] leading-snug text-ink/50" data-v-4bb21830>Compliance &amp; 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By using the Services, you agree to these Terms.</p><div class="legal-prose mt-12" data-v-afeeb64d><!--[--><h2>1. Acceptance of these Terms</h2><p> By accessing or using the Services, you agree to be bound by these Terms and our <a href="/privacy-policy">Privacy Policy</a>. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to both you and that organization. </p><h2>2. Accounts and eligibility</h2><p> You must be at least 16 years old to use the Services. You are responsible for the information you provide, for keeping your credentials secure, and for all activity that occurs under your account. Notify us promptly of any unauthorized use. </p><h2>3. The Services</h2><p> Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business purposes. We may update, improve, or change the Services over time, and we may add or remove features at our discretion. </p><h2>4. Acceptable use</h2><p>You agree not to:</p><ul><li>Use the Services in violation of any law or third-party right;</li><li>Upload content you do not have the right to submit;</li><li> Attempt to reverse engineer, disrupt, or gain unauthorized access to the Services or related systems; </li><li>Resell or provide the Services to third parties except as permitted; or</li><li>Use the Services to build a competing product or to train a competing model.</li></ul><h2>5. Your content</h2><p> You retain all rights to the screenshots, URLs, files, prompts, and other materials you submit (“Customer Content”). You grant us a limited license to host, process, and analyze Customer Content solely to provide the Services to you. We do not use your proprietary Customer Content to train our AI models. </p><h2>6. Intellectual property</h2><p> The Services, including all software, models, and outputs of our analysis (other than your Customer Content), are owned by Good Trouble and protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights in the Services. </p><h2>7. Fees and payment</h2><p> Paid plans are billed according to the pricing and billing terms presented at purchase. Fees are non-refundable except as required by law or expressly stated. We may change pricing on a going-forward basis with reasonable notice. </p><h2>8. Confidentiality</h2><p> Each party may have access to the other&#39;s confidential information and agrees to use it only to perform under these Terms and to protect it with reasonable care. </p><h2>9. Disclaimers</h2><p> The Services and their outputs are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Mido&#39;s analysis is informational and should not be treated as professional advice. </p><h2>10. Limitation of liability</h2><p> To the fullest extent permitted by law, Good Trouble will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the Services will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim. </p><h2>11. Indemnification</h2><p> You agree to indemnify and hold Good Trouble harmless from claims arising out of your Customer Content or your use of the Services in violation of these Terms or applicable law. </p><h2>12. Term and termination</h2><p> You may stop using the Services at any time. We may suspend or terminate your access if you breach these Terms or to protect the Services. On termination, your right to use the Services ends, and the sections that by their nature should survive will survive. </p><h2>13. Governing law</h2><p> These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The courts located there will have exclusive jurisdiction, except where prohibited by applicable law. </p><h2>14. Changes to these Terms</h2><p> We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Continued use of the Services after changes take effect constitutes acceptance. </p><h2>15. Contact us</h2><p> Questions about these Terms? Email <a href="mailto:legal@heymido.com">legal@heymido.com</a>. </p><!--]--></div></div></article><!--]--></main><footer class="relative overflow-hidden bg-near text-white/80" data-v-1e298086><div class="pointer-events-none absolute inset-0 z-[1]" style="background-image:url(&quot;data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%22256%22%20height%3D%22256%22%3E%0A%20%20%20%20%3Cfilter%20id%3D%22n%22%3E%0A%20%20%20%20%20%20%3CfeTurbulence%20type%3D%22fractalNoise%22%20baseFrequency%3D%220.9%22%20numOctaves%3D%224%22%20stitchTiles%3D%22stitch%22%2F%3E%0A%20%20%20%20%3C%2Ffilter%3E%0A%20%20%20%20%3Crect%20width%3D%22100%25%22%20height%3D%22100%25%22%20filter%3D%22url(%23n)%22%20opacity%3D%220.45%22%2F%3E%0A%20%20%3C%2Fsvg%3E&quot;);background-repeat:repeat;background-size:256px 256px;opacity:0.22;mix-blend-mode:normal;" aria-hidden="true" data-v-1e298086></div><div class="shell relative z-[2] py-20 md:py-24" data-v-1e298086><div 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