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article:modified_time: 2026-06-28T10:00:00.000Z
article:published_time: 2024-01-20T00:00:00.000Z
author: Archbee Team
creator: Archbee Team
description: Simple, transparent pricing for teams of all sizes. Start a free trial, scale as you grow. Unlimited readers on all plans.
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[content]
Archbee Pricing: The Knowledge Portal Platform Your Entire Team Will Love
Use Cases
Customers
Resources
Pricing
Book a call
LOGIN
FREE TRIAL
The Knowledge Portal Platform Your Entire Team Will Love
Plans for teams & documentation of all sizes. Without breaking the bank and without buying what you
don't
need.
14-day free trial
No credit card required
Unlimited readers
Annual Billing
Monthly Billing
Growing
For growing teams and basic documentation needs.
Starting at
$80
per month
Unlimited readers
Unlimited project spaces
Public/private portals
Custom domain & branding
Custom JavaScript
Password protection
GitHub integration
API Documentation
Start Free Trial
Scaling
Most Popular
Advanced documentation needs for scaling companies.
Starting at
$350
per month
Everything in Growing
Complete branding control
Review system
Reusable content & variables
Versioning & localization
Advanced team/reader access control
Start Free Trial
Enterprise
Complete documentation solutions for large orgs & enterprises.
Custom
pricing
Everything in Scaling
All add-ons included
Multiple teams/orgs
AI-assisted translations
SAML & OIDC SSO
Invoicing options
Onboarding & training
Priority support
Contact Sales
Startup Program
Get a 50% discount on any of our plans for 2 years if
you're
an early-stage product & company.
Apply now
Request a preview
Send us your public docs and
we'll
give you a delightful preview back so you know what
you're
getting.
Request preview
Calculate your costs
Use our pricing calculator to get an exact quote based on your team size and needs.
Calculate costs
Compare Plans & Features
Everything you need to create, manage, and share your documentation
Growing
Scaling
Enterprise
Platform
Spaces & Documents
Unlimited
Unlimited
Unlimited
Public spaces
Custom domain publishing
CDN & image optimization
Document verification
Full-text search
SEO optimization
AI/LLM optimization
File storage
10GB + 2GB/member
20GB + 10GB/member
100GB + 10GB/member
Document revision history
1 Years
2 Years
5 Years
Custom domains
1
1
Per contract
Space links for multi-product docs
—
Version links for multi-version docs
—
Language localization
—
Reusable variables
—
Search analytics
—
Space groups
—
AI-assisted translations
—
—
Display rules & conditional content
—
—
Public Access
Internal Access
Integrations
Customization
Add-ons
Support & Service
How much will our platform cost?
Frequently asked questions
Have a different question and
can't
find the answer
you're
looking for? Reach out to our support team by
sending us an email
and
we'll
get back to you as soon as we can.
What is a team member vs a reader?
A team member is a person who contributes to your documentation, most likely somebody from your team. You are charged for extra team members. A reader is a person who reads the content - they can be an external person or your team member. You are not charged for readers.
What is a space?
A space in Archbee is the way you group documents under a single scope: a team, a project, or a topic. Spaces can be private to your team or published externally to a custom domain. Spaces are a foundational element of your product knowledge management. They act as a top-level container for documents you create in Archbee. Each space has a document tree, and each document can have 0-n children documents.
What use cases do you support?
We currently support a variety of use cases, to cover all your external and internal documentation needs: product documentation, developer documentation, user guides, onboarding & training, process documentation, design documentation, customer support documentation.
What are the included tokens for the AI add-on? How is overage charged?
The AI add-on includes different token allocations based on your plan:
•Growing - 20M tokens/month
•Scaling - 40M tokens/month
•Enterprise - 100M tokens/month
Additional tokens beyond your allocation are charged at $1.2 per 1M tokens. Tokens are used for AI-powered features like question answering and content generation (Writer Agent, AI Write or AI Translations). Setting soft limits and hard limits for token consumption is available.
Note: if overage exceeds 1.2B additional tokens in a billing cycle, we may invoice for the overage before the next regular billing cycle.
What AI model are you using?
We are using OpenAI models hosted on Microsoft Azure OpenAI service for customer data privacy reasons. Depending on the use case, the API availability and reliability, we can use GPT-4+ models (or GPT-3.5+ as fallback) to ensure a great question-answering experience.
We do not train anything on the data, and Microsoft states they do not train anything on the data.
Read Microsoft terms and conditions here:
https://learn.microsoft.com/en-us/azure/ai-foundry/responsible-ai/openai/data-privacy?tabs=azure-portal
And here:
https://learn.microsoft.com/en-us/azure/ai-foundry/openai/overview
Can I export my data?
Absolutely — your data and your docs are yours. Easily export your docs individually or export your whole
organization's
content. Documents are exported in a Markdown format, or rendered PDF files.
What security practices does Archbee follow?
Archbee is SOC 2 Type 2 and GDPR certified. Check out our online security portal at
https://security.archbee.com
. To get the report, contact us at
support@archbee.com
and will need you to sign an NDA before providing it.
How secure is Archbee?
We regularly test our security with outside firms and security freelancers. We also use daily backups, encryption at rest and in transit, a PCI Service Provider Level 1 payment processor (Stripe), and secure Azure & AWS services to keep your data safe.
What type of support is offered?
We offer customer support through our live chat, or at
support@archbee.com
. We try to answer any questions in less than 30 minutes, but depending on your plan it might take up to 48 hours.
Where's my data located?
Your data lives in Azure & AWS US east data centers. We use CDNs and caches so that you & your users get a fast user experience no matter where you are in the world.
How are you using my data?
We
don't
use your data to train any machine learning models. We collect usage events that help us improve our product over time. We will never share any of your data with third party companies or governments.
How does the Archbee Cloud-Prem work?
We deploy our software to an AWS subaccount that you own and pay for. On our side, there is a dedicated DevOps engineer that makes sure you are up and running with high uptime similar to our own SaaS cloud, regular updates and customizations if necessary. This is possible only on custom Enterprise plans starting at $100K per year and minimum 3-year contracts. Talk to our sales team for details at
sales@archbee.com
.
Who owns the documents my team/company creates?
Your company does. At any point in time, at your request, we will send you an exported file with any kind of data we hold and/or destroy it and all of its backups.
What happens when the free trial ends?
When the 14-day free trial ends, you can upgrade to a paid plan. A free offering is not available at the moment.
Can I add or remove team members?
You can add or remove team members at any time from account settings
>
team management section. If you add members, you will be billed the prorated amount on the next invoice.
Can I change plans after I sign up?
Yes, you can switch from monthly to annual payments or the other way around.And you can also upgrade from one plan to another, or downgrade to a lower plan, should your needs change.You can make the change directly in account settings, or contact
support@archbee.com
What happens if I am not satisfied with my Archbee purchase?
If
you're
not satisfied with Archbee - product or service, we offer a refund within your first paid month. No questions asked.
What do I need in order to use it?
Archbee works in any modern browser (or you can download your MacOS, Windows or Linux apps) - create an account to start a free trial.
Do you offer discounts?
Yes, we offer discounts for several organizations:
• Free Growing plan for open source software;
• 50% discount for non-profit organizations and for educational purposes;
• Our startup program: 50% off on any of our plans for 2 years, available for early-stage companies —
apply here
.
Any other questions?
Feel free to email us at
support@archbee.com
with any other questions.
We'll
be happy to answer!
Book a Demo
Discover how Archbee can help you ship knowledge portals that answer questions for end-users, developers and teams.
Chat to a product specialist for a walk-through. (Definitely not a sales call!)
Trusted with Knowledge Portals by Teams Worldwide
See how organizations transform their knowledge workflows and knowledge sharing practices.
How Make built an API-first, automated documentation pipeline with Archbee—taking community app docs coverage from near zero to ~92% and publishing 5x faster.
“
Archbee didn't just solve a technical problem—it enabled a strategic shift in how we think about documentation.
”
Read story →
Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.
“
we can provide a more pleasant experience to our service users than conventional documentation platforms
”
Read story →
Learn how Rollstack uses Archbee for SaaS documentation that does not suck.
“
we needed a documentation tool destined for pure SaaS players
”
Read story →
Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.
“
we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee
”
Read story →
Learn how Kindroid uses Archbee for in-app user guides for mobile apps.
“
the platform has been very easy to use and provides us what we need
”
Read story →
Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.
“
we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings
”
Read story →
Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.
“
our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems
”
Read story →
Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product
“
it's easy to embed the documentation within the product, that I could maintain myself without developer hours
”
Read story →
Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform
“
Archbee is helping us more than we anticipated from a sales perspective
”
Read story →
Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.
“
we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand
”
Read story →
Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.
“
we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee
”
Read story →
Learn how Judopay significantly improved their user documentation processes with Archbee.
“
With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.
”
Read story →
Learn how Cast Group improved support and fostered customer autonomy with Archbee.
“
Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.
”
Read story →
Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.
“
after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base
”
Read story →
Learn how RealDesk improved customer training by using documentation created and shared with Archbee.
“
We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content
”
Read story →
Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee
“
Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.
”
Read story →
Learn how Element Logic has been improving technical knowledge sharing with Archbee.
“
First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.
”
Read story →
Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.
“
Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".
”
Read story →
Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.
“
we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results
”
Read story →
Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.
“
Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.
”
Read story →
How Make built an API-first, automated documentation pipeline with Archbee—taking community app docs coverage from near zero to ~92% and publishing 5x faster.
“
Archbee didn't just solve a technical problem—it enabled a strategic shift in how we think about documentation.
”
Read story →
Learn why Lemonbase switched to Archbee from Notion, after trying GitBook.
“
we can provide a more pleasant experience to our service users than conventional documentation platforms
”
Read story →
Learn how Rollstack uses Archbee for SaaS documentation that does not suck.
“
we needed a documentation tool destined for pure SaaS players
”
Read story →
Learn how FlashStart improved documentation quality, enhanced team collaboration, and increased productivity by using Archbee as their docs platform.
“
we improved documentation quality, enhanced team collaboration, and increased productivity with Archbee
”
Read story →
Learn how Kindroid uses Archbee for in-app user guides for mobile apps.
“
the platform has been very easy to use and provides us what we need
”
Read story →
Learn how Medshift uses Archbee as a knowledgebase with stating and user friendly interface for their users.
“
we have found that although Archbee development began in our department, other departments in our company have found it to be a better alternative to legacy knowledge-base platforms we have used in the past after demonstrating its abilities in meetings
”
Read story →
Learn how Digitail uses Archbee for API documentation for veterinary clinics who need integration.
“
our support time has reduced a lot, most simple questions can be answered by the AI assistant and what reaches our team in the end is more relevant and targeted problems
”
Read story →
Learn how Continuum Industries is using Archbee in their product with our App Widget for a complex enterprise product
“
it's easy to embed the documentation within the product, that I could maintain myself without developer hours
”
Read story →
Learn how UNITH saved a lot of human resources to enable their customers to use the API that sits on top of the digital human platform
“
Archbee is helping us more than we anticipated from a sales perspective
”
Read story →
Learn how SourceForge uses Archbee for a documentation portal platform with fair pricing.
“
we’ve been told by many customers that our new documentation section powered by Archbee is very comprehensive and easy for them to read and understand
”
Read story →
Learn how Altrata uses Archbee for API documentation and saves plenty of time while not building a documentation platform internally.
“
we liked the ability to host multiple domains, SSO support, and have multiple spaces with Archbee
”
Read story →
Learn how Judopay significantly improved their user documentation processes with Archbee.
“
With Archbee in place, "our developer documentation now has a more professional look and is easier for our end users to follow the steps to integrate with us.
”
Read story →
Learn how Cast Group improved support and fostered customer autonomy with Archbee.
“
Archbee allowed us to organize all the documentaiton for our products in a way that truly supports our customers.
”
Read story →
Learn how Metzler uses Archbee for FAQs and never has to worry about correct sitemap configurations again.
“
after every single department can structure their own part of the Archbee FAQ, we are very confident that we will create a good platform with a huge knowledge base
”
Read story →
Learn how RealDesk improved customer training by using documentation created and shared with Archbee.
“
We're really happy with Archbee and we're looking forward to doing a lot more with it and creating more content
”
Read story →
Learn how Monetate redesigned their documentation to meet growing internal and external requirements using Archbee
“
Since officially launching Monetate Developer Hub on 5 September, a fair number of Monetate employees have raved about how much better the developer documentation looks.
”
Read story →
Learn how Element Logic has been improving technical knowledge sharing with Archbee.
“
First of all, and the surprise was that it was so easy to write and to use a writer. That meant that our product managers and our developers wanted to write technical documentation suddenly.
”
Read story →
Learn how Lynceus leveraged our start-up program and changed the way they create and share documentation with Archbee.
“
Archbee provided us with a simple way to keep our docs up to date and easily share them with internal and external readers".
”
Read story →
Learn how Ocient increased web traffic to their documentation by using Archbee as their SEO-optimized documentation platform.
“
we've seen a 5x increase in web traffic to docs.ocient.com and saw Ocient's Google search rankings for documentation rank in the top 10 results
”
Read story →
Learn how Qualetics is providing its customers with the documentation they need through the knowledge base built using Archbee.
“
Archbee is a great ally to our platform. Our knowledge base meets our customers expectations.
”
Read story →
View all customer stories
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