[metadata]
author: Slack
description: Terms detail and clarify your rights and responsibilities when using Slack.
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[canonical-links]
https://slack.com/intl/en-au/main-services-agreement

[document-links]
AI in Slack Save time and work smarter with powerfully simple AI: https://slack.com/intl/en-au/features/ai
API terms of service: https://slack.com/intl/en-au/terms-of-service/api
About us: https://slack.com/intl/en-au/about
Acceptable use policy: https://slack.com/intl/en-au/acceptable-use-policy
Accessibility: https://slack.com/intl/en-au/accessibility
Agentforce Empower your whole team with AI-powered agents in Slack: https://slack.com/intl/en-au/ai-agents
Agentforce: https://slack.com/intl/en-au/ai-agents
Agentic platform Customise, extend and unify your tech stack in Slack: https://slack.com/intl/en-au/features/agentic-platform
Apps & integrations Connect your tools with Slack: https://slack.com/intl/en-au/integrations
Apps & integrations: https://slack.com/intl/en-au/integrations
Blog: https://slack.com/intl/en-au/blog
Brand centre: https://brand.slackhq.com/
Brasil (português): https://slack.com/intl/pt-br/main-services-agreement
Canvas Create rich, flexible docs: https://slack.com/intl/en-au/features/canvas
Canvas table of contents, and more See what’s new: https://slack.com/intl/en-au/whats-new
Canvas: https://slack.com/intl/en-au/features/canvas
Careers: https://slack.com/intl/en-au/careers
Change log: https://slack.com/intl/en-au/changelog
Channels Organise teams and work: https://slack.com/intl/en-au/features/channels
Channels: https://slack.com/intl/en-au/features/channels
Clips Record and share updates: https://slack.com/intl/en-au/features/clips
Clips: https://slack.com/intl/en-au/features/clips
Community: https://slack.com/intl/en-au/community
Contact us: https://slack.com/intl/en-au/help
Customer service: https://slack.com/intl/en-au/solutions/customer-service
Customer stories: https://slack.com/intl/en-au/customer-stories
Customer support: https://slack.com/intl/en-au/help/requests/new
DMCA policy: https://www.salesforce.com/company/legal/intellectual/
Design blog: https://slack.design/
Deutschland (Deutsch): https://slack.com/intl/de-de/main-services-agreement
Developers: https://api.slack.com
Developers: https://api.slack.com/?_gl=1*618lju*_gcl_au*MTg5ODY1ODY3LjE3MDE3MTQ3MTc.
Downgrade for non-payment: https://slack.com/help/articles/14741243488659
Download Slack: https://slack.com/intl/en-au/get
Education: https://slack.com/intl/en-au/solutions/distance-learning
Engagement: https://slack.com/intl/en-au/engage-users
Engineering blog: https://slack.engineering/
Engineering: https://slack.com/intl/en-au/solutions/engineering
Enterprise Key Management Monitor and revoke access: https://slack.com/intl/en-au/enterprise-key-management
Enterprise Key Management: https://slack.com/intl/en-au/enterprise-key-management
Enterprise search Find anything, all from a single search bar: https://slack.com/intl/en-au/features/enterprise-search
Enterprise search: https://slack.com/intl/en-au/features/enterprise-search
Enterprise: https://slack.com/intl/en-au/enterprise
España (español): https://slack.com/intl/es-es/main-services-agreement
Events: https://slack.com/intl/en-au/events
Featured releases: https://slack.com/intl/en-au/innovations
File sharing Bring files into the flow of work: https://slack.com/intl/en-au/features/document-sharing
File sharing: https://slack.com/intl/en-au/features/document-sharing
Financial services: https://slack.com/intl/en-au/solutions/financial-services
Find new agents and apps that fit your team’s needs. Browse marketplace: https://slack.com/intl/en-au/marketplace
France (français): https://slack.com/intl/fr-fr/main-services-agreement
Get started: https://slack.com/get-started?entry_point=nav_menu
Get started: https://slack.com/intl/en-au/get-started?entry_point=footer
Get started: https://slack.com/intl/en-au/get-started?entry_point=nav_menu
Get started: https://slack.com/intl/en-au/get-started?terms=umsa&entry_point=page_legal_subpage#/createnew
Guide to Slack data exports: https://slack.com/help/articles/204897248-Guide-to-Slack-data-exports
Health and life sciences: https://slack.com/intl/en-au/solutions/healthcare
Help Centre: https://slack.com/intl/en-au/help
Huddles Meet using audio and video: https://slack.com/intl/en-au/features/huddles
Huddles: https://slack.com/intl/en-au/features/huddles
Human Resources: https://slack.com/intl/en-au/solutions/human-resources
IT: https://slack.com/intl/en-au/solutions/information-technology
India (English): https://slack.com/intl/en-in/main-services-agreement
Italia (italiano): https://slack.com/intl/it-it/main-services-agreement
Latinoamérica (español): https://slack.com/intl/es-la/main-services-agreement
Lists Organise, track and manage projects: https://slack.com/intl/en-au/features/task-list
Lists: https://slack.com/intl/en-au/features/task-list
Main Services Agreement: https://slack.com/intl/en-au/main-services-agreement
Main Services Agreement: https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/salesforce_MSA.pdf
Manufacturing, auto and energy: https://slack.com/intl/en-au/solutions/manufacturing
Marketing: https://slack.com/intl/en-au/solutions/marketing
Media kit: https://slack.com/intl/en-au/media-kit
Media: https://slack.com/intl/en-au/solutions/media
Messaging Chat with your team: https://slack.com/intl/en-au/features/team-chat
Messaging: https://slack.com/intl/en-au/features/team-chat
Multi-year accessibility subscription: https://slack.com/intl/en-au/accessibility-plan
News: https://slack.com/intl/en-au/blog/news
Overview: https://slack.com/intl/en-au/policies
Paid vs Free: https://slack.com/intl/en-au/pricing/paid-vs-free
Partner offers: https://slack.com/intl/en-au/partner-offers
Partner programme: https://slack.com/intl/en-au/partners
Pricing: https://slack.com/intl/en-au/pricing
Privacy principles: search, learning and intelligence: /trust/data-management/privacy-principles
Privacy: https://slack.com/intl/en-au/trust/privacy/privacy-policy
Processing instructions: https://slack.com/help/articles/15952736574227
Product tour: https://slackdemo.com/
Productivity: https://slack.com/intl/en-au/engage-users
Project management: https://slack.com/intl/en-au/solutions/project-management
Public sector: https://slack.com/intl/en-au/solutions/public-sector
Report a vulnerability: https://slack.com/intl/en-au/report-vulnerability
Request a demo: https://slack.com/intl/en-au/contact-sales?terms=umsa
Resources library: https://slack.com/intl/en-au/resources
Retail: https://slack.com/intl/en-au/solutions/retail
Sales: https://slack.com/intl/en-au/solutions/sales
Salesforce Starter for Slack terms of service: https://slack.com/intl/en-au/terms-of-service/salesforce-starter
Salesforce in Slack Bring Salesforce into the flow of work: https://slack.com/intl/en-au/features/crm
Scale: https://slack.com/intl/en-au/scale
Security Protect data, ensure compliance: https://slack.com/intl/en-au/trust/security
Security practices: https://slack.com/intl/en-au/security-practices
Security: https://slack.com/intl/en-au/solutions/security
Security: https://slack.com/intl/en-au/trust/security
See all features: https://slack.com/intl/en-au/features
See all solutions: https://slack.com/intl/en-au/solutions
Sign in: https://slack.com/signin
Slack AI: https://slack.com/intl/en-au/features/ai
Slack Atlas Discover rich profiles and org charts: https://slack.com/intl/en-au/features/atlas
Slack Atlas: https://slack.com/intl/en-au/features/atlas
Slack Certified: https://slackcertified.com
Slack Certified: https://slackcertified.com/
Slack Community Forum terms of service: https://slack.com/intl/en-au/terms-of-service/community
Slack Connect Work with external partners: https://slack.com/intl/en-au/connect
Slack Connect: https://slack.com/intl/en-au/connect
Slack Developer Programme Agreement: https://slack.com/intl/en-au/terms-of-service/slack-developer-program
Slack Marketplace Agreement: https://slack.com/intl/en-au/terms-of-service/slack-marketplace
Slack Marketplace: https://slack.com/intl/en-au/marketplace
Slack Partner Programme terms and conditions: https://slack.com/intl/en-au/terms-of-service/partners
Slack Supplemental Terms: /slack-supplemental-terms
Slack affiliates: https://slack.com/intl/en-au/affiliates
Slack blog: https://slack.com/intl/en-au/blog
Slack brand terms of service: https://slack.com/intl/en-au/terms-of-service/slack-brand
Slack shop: https://www.salesforcestore.com/Slack-C124.aspx
Slack subprocessors: /slack-subprocessors
Slack trust and compliance: trust/compliance
Slack vs Teams: https://slack.com/intl/en-au/compare/slack-vs-teams
Slack vs email: https://slack.com/intl/en-au/compare/slack-vs-email
Slackbot Power productivity with your personal AI agent: https://slack.com/intl/en-au/features/slackbot
Slack’s privacy policy: https://slack.com/intl/en-au/privacy-policy
Slack’s security page: https://slack.com/intl/en-au/security
Slack’s user terms of service: https://slack.com/intl/en-au/terms-of-service/user
Small business: https://slack.com/intl/en-au/solutions/small-business
Start work faster with pre-made templates for every task. See all templates: https://slack.com/intl/en-au/templates/gallery
Status: https://slack-status.com/?_gl=1*6cfpp0*_gcl_au*MTg5ODY1ODY3LjE3MDE3MTQ3MTc.
Task management: https://slack.com/intl/en-au/solutions/task-management
Technology: https://slack.com/intl/en-au/solutions/technology
Templates Start any task, fast: https://slack.com/intl/en-au/features/templates
Terms and policy archives: https://slack.com/intl/en-au/policy-archives
Terms: https://slack.com/intl/en-au/legal
Trust: https://slack.com/intl/en-au/trust
United Kingdom (English): https://slack.com/intl/en-gb/main-services-agreement
United States (English): https://slack.com/main-services-agreement
User terms of service: https://slack.com/intl/en-au/terms-of-service/user
Watch demo: https://slack.com/intl/en-au/demo
What is Slack?: https://slack.com/intl/en-au/resources/why-use-slack/what-is-slack-and-how-does-it-work
What’s new: https://slack.com/intl/en-au/innovations
What’s new: https://slack.com/intl/en-au/whats-new
Who is the Customer?: https://slack.com/help/articles/14632193430291
Winning in the AI era of work. Learn more: https://slack.com/intl/en-au/resources/why-use-slack/rethinking-email-ai-conversations-work
Workflow Builder Automate everyday tasks: https://slack.com/intl/en-au/features/workflow-automation
Workflow Builder: https://slack.com/intl/en-au/features/workflow-automation
Your privacy choices: https://www.salesforce.com/form/other/privacy-request/
https://facebook.com/slackhq
https://slack.com/intl/en-au/
https://twitter.com/slackhq
https://www.instagram.com/slackhq/
https://www.linkedin.com/company/tiny-spec-inc/
https://www.tiktok.com/@slackhq
https://www.youtube.com/channel/UCY3YECgeBcLCzIrFLP4gblw
“Slack’s Approach to Security” white paper [PDF]: https://a.slack-edge.com/964df/marketing/downloads/security/Security_White_Paper_2020.pdf
日本 (日本語): https://slack.com/intl/ja-jp/main-services-agreement
简体中文: https://slack.com/intl/zh-cn/main-services-agreement
繁體中文: https://slack.com/intl/zh-tw/main-services-agreement
대한민국 (한국어): https://slack.com/intl/ko-kr/main-services-agreement

[content]
Main Services Agreement | Legal | Slack
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Features
COLLABORATION
Channels
Organise teams and work
Slack Connect
Work with external partners
Messaging
Chat with your team
Huddles
Meet using audio and video
Clips
Record and share updates
CRM
Salesforce in Slack
Bring Salesforce into the flow of work
PROJECT MANAGEMENT
Templates
Start any task, fast
Canvas
Create rich, flexible docs
Lists
Organise, track and manage projects
File sharing
Bring files into the flow of work
PLATFORM
Agentic platform
Customise, extend and unify your tech stack in Slack
Apps & integrations
Connect your tools with Slack
Workflow Builder
Automate everyday tasks
INTELLIGENCE
AI in Slack
Save time and work smarter with powerfully simple AI
Slackbot
Power productivity with your personal AI agent
Agentforce
Empower your whole team with AI-powered agents in Slack
Enterprise search
Find anything, all from a single search bar
ADMIN AND SECURITY
Security
Protect data, ensure compliance
Enterprise Key Management
Monitor and revoke access
Slack Atlas
Discover rich profiles and org charts
Watch demo
Download Slack
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Slack Marketplace
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Features
COLLABORATION
Channels
Organise teams and work
Slack Connect
Work with external partners
Messaging
Chat with your team
Huddles
Meet using audio and video
Clips
Record and share updates
CRM
Salesforce in Slack
Bring Salesforce into the flow of work
PROJECT MANAGEMENT
Templates
Start any task, fast
Canvas
Create rich, flexible docs
Lists
Organise, track and manage projects
File sharing
Bring files into the flow of work
PLATFORM
Agentic platform
Customise, extend and unify your tech stack in Slack
Apps & integrations
Connect your tools with Slack
Workflow Builder
Automate everyday tasks
INTELLIGENCE
AI in Slack
Save time and work smarter with powerfully simple AI
Slackbot
Power productivity with your personal AI agent
Agentforce
Empower your whole team with AI-powered agents in Slack
Enterprise search
Find anything, all from a single search bar
ADMIN AND SECURITY
Security
Protect data, ensure compliance
Enterprise Key Management
Monitor and revoke access
Slack Atlas
Discover rich profiles and org charts
Watch demo
Download Slack
See all features
Slack Marketplace
Find new agents and apps that fit your team’s needs.
Browse marketplace
Feature releases
Canvas table of contents, and more
See what’s new
What is Slack?
Slack vs Teams
Accessibility
Solutions
BY DEPARTMENT
Engineering
IT
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Media
Small business
Financial services
Retail
Education
Health and life sciences
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TEMPLATE GALLERY
Start work faster with pre-made templates for every task.
See all templates
Task management
Scale
Engagement
Trust
Enterprise
Resources
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Product tour
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Developers
Partner programme
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FEATURED
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Main Services Agreement
Legal navigation
Additional
Terms
Pages
Close legal navigation
Getting started
Overview
Terms
Terms
Main Services Agreement
User terms of service
Slack Supplemental Terms
API terms of service
Slack Marketplace Agreement
Slack Partner Programme terms and conditions
Slack Developer Programme Agreement
Slack brand terms of service
Salesforce Starter for Slack terms of service
Policies
Policies
Acceptable use policy
Slack subprocessors
Slack affiliates
DMCA policy
Multi-year accessibility subscription
Security
Security
Security practices
Report a vulnerability
Slack Community
Slack Community
Slack Community Forum terms of service
Archives
Archives
Terms and policy archives
Last updated: 25th April 2023
The Main Services Agreement and the Slack Supplemental Terms (together, the ‘
Slack Terms
’) describe your rights and responsibilities when using our online workplace productivity tools and platform (the ‘
Services
’).
If you are ‘Customer’, the Slack Terms govern your access to and use of our Services. If you are being invited to a workspace set up by Customer, the User Terms of Service (the ‘
User Terms
’) govern your access to and use of the Services.
Please read the Slack Terms carefully because they are a binding agreement between you and us. The Main Services Agreement is available at the following Salesforce link, as Slack is a Salesforce company:
Main Services Agreement
Here’s a link to the Slack Supplemental Terms:
Slack Supplemental Terms
Links to other helpful resources are below, which offer clarifications on Slack’s product functionality, policies and practices.
Additional resources
Guide to Slack data exports
Slack’s privacy policy
Slack’s user terms of service
“Slack’s Approach to Security” white paper [PDF]
Slack’s security page
Slack trust and compliance
Who is the Customer?
Processing instructions
Downgrade for non-payment
Privacy principles: search, learning and intelligence
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